Southwest Airlines Community

You could always check out the low fare calendar to find the cheapest flights for where you want to go.    -Blake ... View more

If you booked on SW only to Oakland then your bags will only go to Oakland. Keep in mind southwest does fly to Hawaii now so if you booked a flight to Hawaii on SW your whole reservation will be on SW.    If you booked Hawaiian separately then you will need to leave security and claim your bags at the SW baggage claim then go to the Hawaiian counter to check your bags with them. Southwest doesn't code share with other airlines which is why you would need to claim and recheck your bag with the 2nd airline.    How long should you allow? Well I would allow 4 hours minimum because if your flight on SW is late Hawaiian won't wait because they have no idea that your flying in on SW first.    The process  1. Check bag with SW (or carry on if you can)  2. Claim bag in OAK 3. Go to Hawaiian ticket counter to check your bag and get your hawaiian boarding pass 4. Go back though security. If you bought drinks prior to arriving in Oakland to take to Hawaii you will have to dispose of those since you would be going back though security so wait to buy drinks until after you go through security in Oakland.    If you are actually flying Southwest all the way and not Hawaiian then your process would be different and much easier.    -Blake ... View more

Travel funds would need to be booked and traveled by the expiration date. If your not able to use the funds by the expiration date you can Contact Customer Relations and request an extension and on a case by case basis they will issue a voucher however this comes with a $100 fee per travel fund and the voucher would be valid for 6 months from the date of issue. If you have multiple travel funds i would combine them by booking a flight and then cancel it *if you have more than one travel fund (multiple confirmation numbers with your name on them) and need help let me know and i can walk you though how to do this.    -Blake ... View more

Yes you can buy the 2nd seat after you bought your original flight however I think you need to do this buy phone that way they can link the 2 reservations together as a COS.    Also by calling they can match the price you paid for the 1st seat *you may need to remind the representative of that though when calling or they may try to charge you the current price which could be much higher.    -Blake ... View more

I would check out the Careers website for more information on the hiring process and job openings.    -Blake  ... View more

If your flight is cancelled due to weather hotels are not usually provided. On occasion they will give a discounted hotel voucher but usually the only time a hotel is given as compensation is when a maintenance cancellation happens and the airline can't get you out till the next day.    If you are wanting compensation for a delay you will need to Contact Customer Relations.    -Blake ... View more

Since this is a customer to customer forum your best bet would be to share your feedback with southwest directly though one of these contact methods Submitting a Suggestion and/or Complaint      -Blake ... View more

Back in October 2019 (I believe) Southwest changed the policy where points won't expire anymore prior to that points didn't expire as long as you had earning activity once every 24 months so my guess is your points expired right before the policy change.    You can Contact Customer Relations to see if there is anything that can be done to get your points back.    -Blake ... View more

Each individual person would get the points. So they should all create rapid rewards accounts if they don’t have one so they can get the points. Keep in mind points can be used to book flights for anyone so if they earn enough points they could book a ticket for you or themselves if they wanted.  -Blake  ... View more

So at 24 hours before your first flight you should check in and you will get 2 boarding passes 1 for the flight from LAX-STL you will also have a boarding pass for the STL-MCO flight which you can print both passes starting at the 24 hour mark you can also use the Southwest mobile app to check in and you can use the mobile boarding pass if you want.    You don't need to check in twice for the flight unless the LAX-STL and STL-MCO are on different confirmation numbers.    -Blake  ... View more

So first you would put your phone in airplane mode. Once in airplane mode turn on your Wi-Fi and select the Southwest WiFi. You should be redirected to the Southwest entertainment portal or it might redirect you to a place to copy a link which you can paste in to a web browser.    ***If you want to watch free movies on the plane you will need to have the Southwest mobile app on your phone (be sure you download before you fly)***   If you want to connect to the internet you can do that from the entertainment portal for $8 for an all day pass (yep $8 gets you all flights including connections for that day)   You can learn more Here and Here    *southwest planes don't have charging plugs so I would bring a power bank or 2 as your phone can die quickly using the movies or WiFi.    -Blake ... View more