Who books a flight for 6am then returns 3 hours later: ME! In fact I just did it 2 weeks a go to get the companion pass and 5 people right around me on the plane were doing the same thing it’s actually more common than you think which is why an airline won’t assume you made a mistake and auto cancel same day returns.
it’s always best to look at your email confirmation when it arrives to avoid these issues
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Keep in mind Monday is a holiday so it might arrive Tuesday/Wednesday. I have noticed with some companies when they create the shipping label they mark as shipped even though the item is still in their possession. Maybe once it leaves the lost and found it will generate a tracking number?
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MCO-STL full flight with only 2 preboarders 1 in wheelchair 1 slow walking I didn’t see family boarding since I got A boarding.
Did have another strange experience though. So original flight delayed so called to change my group of 4 to the earlier non stop well thought everything was taken care of until we get to the airport and only 2 of us were confirmed even though at the time of the change 4 seats were available and we got 4 confirmed emails well 2 on standby and 2 seats left after a supervisor got involved we were told too bad so I get to go layover style now while others in my party arrive 2 hours earlier. Fun times. Agent at A List desk was not helpful in trying to fix the phone agents mistake
luckily I don’t mind layovers but would have been nice to fly all of us together.
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I’ll be interested to see how it goes on my flight tomorrow.
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10-05-2023
02:37 PM
Since your not planning to use your voucher I’m sure i can find a good home for it
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Have you ever thought about booking hotels though a hotel loyalty program to earn those points and get status for free upgrades and other perks?
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I don’t work for the airline or the airport I just know how air travel works and weather will mess up airlines when weather occurs.
go to ATL or even DFW during a storm like DAL had last night you would see the same problem with American, Delta, United, or any other airline. There are only so many baggage people and so many carousels an airline can use.
ground crew and the BSO employees are different you most likely won’t deal with the ground crew.
they can ship your bag to you if you live so far away.
how do you know the other 17 flights arrived after you? Maybe they were all diversions that would have arrived before you so they were on the priority list for get them their bags. Another thought maybe they had few bags while your flight had more bags so you’re could take longer to get off the plane
either way you can send a message to Southwest though the contact us link at the bottom of this page and maybe they can issue a voucher or something for your inconvenience or at least document the issue
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@dfwskier wrote:
I have not seen it as an e-mail or on the website or the app.
I didn’t get an email I just happen to see that pop up only when I searched for the flight
one of those why not advertise the promotion by email to the selected people to try and get the sale
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10-05-2023
10:26 AM
10-05-2023
10:26 AM
Did you get the new snack on your AM flight?
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I notice this when I look up flights on the app
example I searched was AUS-MCO December 12th
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10-05-2023
10:19 AM
10-05-2023
10:19 AM
Do you use a username or your RR number to log in?
if you use your RR number try using your username
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@TB2
You realize there were storms last night in DAL??
You’re lucky your flight wasn’t diverted.
after storms pass yes a backup up of bags will occur. They shouldn’t have to risk their lives with lighting because you want your bag right when you want it.
You could always go back and get your bag the next day if it’s taking too long
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Anyone else get this offer when looking at flights today?
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@DancingDavidE wrote:
@AlexM89 wrote:
Hello everyone. I purchased four tickets for myself and three friends for a trip in less than two weeks from now. One of the friends moms ended up having an accident that required her to have major surgery on her arm, because of this that friend no longer has someone to watch her kids for our trip and she had to cancel out. I have another friend interested in taking her place, however, The tickets I bought for us are wanna get away. Now I’ve read other posts where people have said to cancel the flight for credit, then use the credit to purchase a ticket with get way plus to get the transferable credit to transfer to the other person. My problem is that to either upgrade or just purchase a new ticket for our flight with plus will cost an extra $200. What I’m wondering is, can I cancel the original flight and get the credit, then just find any other flight available from southwest going anywhere that cost the same price as the credit, (like say just a one way ticket priced the amount of my credit) buy that ticket with the get away plus, then cancel right away to get the transferable credit? The friend we want to transfer to already has credit on her account for another canceled flight, the credit she already has plus credit from this flight is enough for her to a buy a ticket for herself on our flight, that is why I don’t want pay $200 more, and then have an extra $200 worth of credit sitting there or sent to her. Thanks in advanced.
I think what you are describing is what was suggested for this other person which seems to have worked recently.
https://community.southwest.com/t5/Reservations/How-to-get-a-refund-for-reservation-paid-with-gift-card/m-p/163696#M7756
In simpler terms:
Original passenger cancels ticket, gets travel credit in their name only.
Original passenger re-books another flight as close as possible in value as WGA+ using the travel credit.
Original passenger cancels that flight, the resulting travel credit is now transferable.
Original passenger transfers travel credit to new passenger.
New passenger can book the flight with some extra funds since the price of the flight has gone up as we get closer to the date of travel.
If original passenger plans to fly Southwest anytime soon they could also just give you the cash that you paid for their ticket and pass it along. I assume the gyrations are because the original passenger didn't have the cash handy in the two week time frame or they aren't flying very often and would rather not carry the credit around.
Exactly as @DancingDavidE described it
I will add the new person would need a RR account to get the transferred credit
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You could use the app and it would show you all of your trips on the homepage. You would have to click on each trip to see the time though for a given trip
I also get emails each morning of a trip sometimes the day before reminding me to check in and any other airport info I may need
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09-30-2023
01:35 PM
What’s your thoughts about the separate check in for North East travel?
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My mom had a similar situation recently she changed her outbound flight only on the app and after the change the free change message was still on the reservation after the change so she was able to make a 2nd free change if she wanted.
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I would reach out to you local police department and file a report hopefully they can track the person down and hopefully you get your points back.
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Just hit the alarm and magically your car will appear 😜
oh and you might look on the 4th floor for starters
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If you look up your reservation you can add your RR number and then it will show up in your account
On the app
1. look up reservation
2. where you see your name there is a pencil symbol click that
3. you will see a spot for RR number enter it and save
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You can book your kids on points then once he gets the CP in January add the kid as a Companion then cancel the points ticket I personally like to hold the seats with points since it’s refundable and this insures the flight doesn’t sell out
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Does the TV/Movies/Wi-Fi work? If not the Wi-Fi could be down making the texting down as well
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09-26-2023
03:24 PM
1 Love
Schedule changes are not fun especially when they don’t tell you about them they actually happen more frequently than pre Covid and max8 issue days. Usually the system rebooks you and it sends you an email
I’d search your email for the subject line: A change was made to your 11/19 trip (insert your travel date though) I just got a schedule change last Thursday
you could also try looking up your reservation with the confirmation number from your original booking
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50% off base fares on select flights 10/24 though 3/6 book by September 28th
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@dfwskier wrote:
Day 1: The Wow is pretty weak...
Yep I think when they did this same thing back a couple of months a go it started the same way with some car rental thing then later in the week had the 40% off fares
the next week (or 2 I forget) they did the companion pass deal for Aug/September
maybe they will do something similar with promo code then next week do the 2nd big sale of the year
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09-24-2023
11:32 AM
3 Loves
Glad to hear Vonnie was nice and able to help offer suggestions to make your daughter more comfortable
feel free to use the contact us link at the bottom of this page so you can share the feedback with Southwest directly that way they can pass on the kudos to vonnie.
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Did your other bag fit in the bag sizer thing for carry on? I feel like that’s all that should matter if it doesn’t fit you would need to check it.
you can share your feedback with Southwest by clicking on the contact us link at the bottom of this page and they can document your issue and pass it on to the appropriate teams.
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09-18-2023
11:00 AM
in the email that came today subject line: Low Holiday Fares, Piping Hot
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If I could wait until hours before a flight to buy seats for $12 or cheap you bet I’d be doing it as well as most of the world and flight would be empty until hours before the flight
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When you book a hotel though southwest your not actually dealing with Southwest but instead a third party so calling southwest won’t help you would need to call southwest hotels (which is run by booking.com)
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