11-09-2018
09:35 PM
11-09-2018
09:35 PM
Watch how many nut allergies will appear from the new AA preboarding to those with nut allergies.
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10-29-2018
11:05 PM
10-29-2018
11:05 PM
Who cares what they want to save? Just sit there.
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04-30-2018
10:13 AM
1 Love
HERE'S A SIMPLE AND EASY SOLUTION TO THE PROBLEM: When a passenger asks for a pre-boarding pass, the agent should ask him or her if they need physical assistance getting down the jetway? If not, then simply ask them to go ahead and board with their group. Interestingly, I experienced this being done in Denver several months ago. I was not well at the time and asked the agent at the gate for a pre-boarding pass just to test it to see how easily this could be done. The agent asked me this question which I thought was courteous but also direct and to the point. I had to admit that, no, I would not have any trouble making my way down the jetway. I honestly thought that Southwest must be training their gate agents to ask this question. However, subsequently I have seen the same long lineup of people pre-boarding who look like the picture of health. There will always be people who are not truthful when asked this question. But most will respond like I did and board with their group.
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04-02-2018
07:48 AM
This happened to me as well. I paid to be in the A group. Why couldn't he do it as well? On top of that, three A listers had to leave there front row seat so El Cheapo could be with his daughter.
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01-03-2018
02:25 PM
Assuming this actually happened as reported (which is a big assumprion), there are some possible reasons... he could have been a through passenger that deboarded for some reason, or on a Business Select fare but didn't get an A1-15 position because of the infamous Southwest "glitch," or a Upgraded Boarding passenger on a flight with no BS ones, for example.
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12-21-2017
03:16 PM
1 Love
@usrcpog wrote: ...Recently I also handed out that the Thank you for kicking tail coupons to SW employees. This was a big delima for me. The ticket agent who was so great when I wanted an earlier flight. The pilots who got me there safely. The flight attendants who are so great, tell jokes, take care of all of us, serve us free soda, water, and snacks The baggage handlers who put our bags on the flights The folks on the other end of the phone with SW who help me when I need it. The rest of the team I did not mention. I expect #2 on all my airline flights, but have definitely handed out a few kicktail coupons for many of the other roles! I did have a captain or co-pilot grab my gate-checked stroller off the elevator, but unfortunately at that time I was all bundled up and didn't have ready access to my coupons. Here's to you Captain!
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But it is open seating so you cannot save a seat. Think of others please, instead of just yourself. The person wanting that saved seat may have paid for the opportunity to sit in the seat of gheir choice. You are denying someone from a service they have paid for and you have not. Additionally, by saving seats you are creating an atmosphere of hostility amongst the passengers. When you shop at the grocery store do you stand in line with no groceries and ‘save’ the checkout register for the other person you are with? Inconsiderate of others to save seats when there are limited options.
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12-20-2017
11:02 AM
12-20-2017
11:02 AM
I've seen a whole row occupied by one person but there were items on the other 5 seats. I asked the guy if he knew what this was all about? His response was he was saving seats for his family. I sat in the row behind because I wanted to witness how this played out. Luckily for him it was a fairly empty flight, rare occurrence so he got away with it. Had it been the typical full flight there would definitely have been some confrontation. IMO, Southwest's lack of a policy just invites confrontation. Is that what they're striving for?
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12-20-2017
09:52 AM
Just ask the boarding agent. Southwest is very lax about enforcing this policy. This may seem like a nice gesture on their part but it's easy to be accomodating when it comes at other peoples' expense.
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12-20-2017
09:48 AM
I've been on a Southwest flight where a woman asked to board in the family group even though her daughters were both teenagers. The agent agreed to let her. Now Southwest can cop-out on the saving seats issue by saying that they have no policy but they have a very specific policy about family boarders and typically choose not to enforce it.
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