Thank you for the speedy and accurate reply. Perfect explanation.
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Hey, one other thing. I just wanted to tell you how horribly sad I feel for you that this happened. Amazingly, I was saving my miles for the same reason. We have a dream of moving to Hawaii and was saving all my miles for when we started to fly back and forth. I was even planning on a surprise vacation there for my wife.
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03-13-2019
03:18 PM
We're sorry for any frustration caused by the long hold times! Our Agents have all hands on deck and will be with you as soon as they can. Thank you for your patience.
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