685
Posts
Loves Given
474
Loves Received
49
Solutions
02-20-2023
04:53 PM
This forum is better suited for customer/passenger comments and questions for SWA, and it sounds like your post is better for Chase. Might be worth checking into sharing there!
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02-10-2023
10:18 AM
You can use points here as well. Minors can chat with the gate agent if they need to board earlier for specific reasons too.
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01-28-2023
08:05 PM
1 Love
I believe its parents, spouse and kids, but be sure to check with HR?
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12-31-2022
07:56 PM
This is great feedback and I hope the team will implement it soon!
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12-28-2022
09:02 PM
Try DMing via Twitter with your confirmation code. Team is replying there.
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Let the community know howt hat goes!
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12-26-2022
09:29 PM
This is just a customer community, but the Teams are working as hard as they can to resolve this!
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12-04-2022
07:14 PM
12-04-2022
07:14 PM
The beauty of open seating is that they can choose their own seat.
Solid feedback, though. Would recommend sharing it via Contact Us below.
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11-21-2022
07:49 PM
11-21-2022
07:49 PM
Sorry to hear this. If you feel the Contact Us Emails are delayed, you can also tweet via DM.
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Breaking it apart is best to ensure that it gets back to you in its respective, full, pieces.
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Most of the folks assisting here are passengers/customers, so not sure we'll have the best answer. The answer may also not be best to shared publicly. Have you tried replying to your recruiters?
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10-30-2022
09:13 PM
10-30-2022
09:13 PM
Maybe give it a few hours to properly refresh? You might want to reply to the email, if possible.
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You're right that it's harder to find people complimenting, since this a forum where folks seek help and/or complain about things that happen. There's a massive following of happy Customers too. However, haters will always hate.
I'll add that you're more than welcome (and encouraged) to share positivity and you'll see tons of people echo it too!
For one, I'm a HUGE fan of choosing my own seat and being able to adjust my tickets easily!
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As annoying as it is to hear, it's wishy washy! Best of luck it gets returned!
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OMG I'd love to see all the places, wow!
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Keep an eye on the site! New opportunities are always introduced. best of luck!
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07-29-2022
09:29 AM
07-29-2022
09:29 AM
Chase has a team that handles these promotions, specific to each credit card. Ask to transfer there. Once they make a change, you might see it after your next statement close.
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You can also do family boarding, between A and B!
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06-22-2022
03:37 PM
You can try reaching out via Twitter to Customer Service but sometimes, that's really what they can do (unfortunately). They might also be able to provide a refund for gas, food, etc/
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