Southwest Airlines Community

Here is TSA's list of foods you can bring as a carry on or checked:    https://www.tsa.gov/travel/security-screening/whatcanibring/food    Tamales are sort of an in-between category to me because I wouldn't consider them "solid" food exactly - typically, most "solid" foods you can bring on board as a carryon item, but creams, dips, salsas, etc. are more questionable and they recommend having less than 3.4 oz of on board as a carryon, and it would be better to check it.    You could also ask TSA on social media, if you aren't sure.    --Jessica ... View more

@JWB wrote: I understand that only some hotels offer these, and only some of the time.   My point is that there are currently zero hotels showing bonus points. I have checked numerous dates and locations. Also, the web site used to display right on the initial search results the amount of routine points to be earned. Now that is gone also and the only way to see that is to go partway through the reservation steps.   It looks like Southwest may have a glitch going on with the Booking.com website. What destinations are you looking up? Again, it's entirely subjective and what's available or not changes all the time. I just looked up downtown Tulsa for a few weekends and I see a few bonus point offers. They are not all at the top of the page, you have to scroll to see some of them.    --Jessica ... View more

You don't get points until your hotel stay is completed and it normally takes a couple of weeks for them to post to your account.    With that said, I book hotels through Southwest all the time and I always get a confirmation e-mail. You should be able to look up your reservation on the site, and there's an option to resend your confirmation e-mail:    https://secure.southwesthotels.com/content/cs.html?aid=961823&ref=SWHTL    --Jessica ... View more

@Missbeancounter wrote: I just learned that there is a bill being put before Congress H.R. 9480 to require all domestic flight passengers to be vaccinated.  If the airlines allow this to pass... they will lose a lot of business.  Like most bills, I *highly* doubt this will go anywhere.   --Jessica ... View more

Without knowing what condition your child has, it is too much to ask to wear a mask on a plane for a couple of hours at most?    Granted - the mask mandate is set to expire in September, so if you are flying later than that, this may no longer be an issue. I haven't heard if the mandate is being extended.    --Jessica ... View more

45 seconds?! That's ridiculous!! I can't believe you had to wait that long 😅   --Jessica ... View more

That's nice that you are getting a $200 voucher for the hassle you encountered!    The only time this ever happened to me was when a flight was delayed several hours later than normal (it did eventually take off) and they printed off $100 vouchers right at the gate to anyone who came up to claim one. I was happy lol     Since yours is coming by e-mail, I'm not sure how long it will take for it to be sent out. You could always message Southwest and ask about it - be sure to give the details of your flight.   --Jessica ... View more

@jcdalglish wrote: What possible reason could Southwest Airlines have for NOT requiring their employees to be vaccinated? Do they have a death wish?  lol ... what a comment.   If you're vaccinated and wearing a mask, what are you afraid of?   I don't need Southwest to mandate vaccines in order to fly with them. I've been flying for Southwest for well over a decade - heck, I flew at the "height" of the pandemic in August, October, and December 2020, when the very idea of a vaccine wasn't taken very seriously. (Remember, many thought it would take "years" to develop one.)  By the way, I've never gotten COVID to this day, and I've flown many other times - just flew last weekend, in fact.    Is this really something that people care a lot about? Are people that afraid to be around someone who hasn't gotten a shot? I'm not. Never have been. Someone's medical history and how they chose to take care of themselves (or not take care of themselves) is none of my business. I can only take care of me, myself and I.    It's pretty remarkable how much our thinking has changed in less than 2 years.    --Jessica ... View more

@MarshallbCapps wrote: I hate to leave SW after all these years but I cannot accept or condone this charge and their lack of concern over this issue.   You cannot accept or condone a charge you made yourself? This is not Southwest's problem. As others have clearly stated, this is a charge you agreed to at the kiosk. I know if it were me, if I saw that I was paying nearly $500 for an upgrade to Business Select, I would have backed out and not paid it. You paid it. This is not the standard "pay X and get an A1-A15 boarding position" which is something you can do at the gate. You literally paid more to upgrade to a different fare, from Wanna Get Away to Business Select. I'm sorry you did not realize that until after you purchased the upgraded fare.    You don't have a case.    --Jessica ... View more

@BirdofHeaven wrote: Whatever happened to the constitutional mandate of the right to pursue happiness?   Whatever happened to common sense when flying on an airplane?   What makes one person "happy" might make another person miserable, especially when it comes to animals on flights.    p.s. What's with the turtles?    --Jessica ... View more

You do need to actually check in to retrieve your boarding pass, but Southwest checks you in before everyone else so the odds are you should get a decent position.    --Jessica ... View more

I don't think I've ever gotten an alert telling me to check in - when would they send this? Not everyone checks in right at 24 hours (although many do). I do get an alert *after* I've checked in telling me my boarding position. I also get an alert when the plane is boarding, but that's about it.    --Jessica ... View more

@BirdofHeaven wrote: They  were photographed with the woman shaman author of WHITE SPIRIT ANIMALS at the Fortfest 4 years ago. And  Lauren the pet psychic  at the Quest book shop at the Wheaton Theosophical society.  Pictures or it didn't happen.   --Jessica ... View more

I've kind of wondered about this too since I've had to deal with it a few times - if you rebook your flight and get travel credit, say you do this three times, when you go to use the 3 credits does it  count as "3" forms of payment despite it all being under the same reservation? You'd think it would all roll up into 1 since it's the same reservation number, but it doesn't appear to do that.   --Jessica ... View more

Southwest has been making changes to their schedules every couple of months as far back as 2019 when the MAX 8 disruption forced schedule changes to happen, and with the ongoing pandemic, schedule changes isn't something that Southwest can just "pause" at will.   Thanks,   Jessica ... View more

Typically in my experience if a flight is cancelled and you have to go to the gate agent to get a new flight assignment you aren't charged anything, so there would be no need for a gate agent to use your travel credit.   I had a recent experience where I went to a gate agent to try to get on a different flight because my original connecting fight had like a 7 hour layover, and they got me on an earlier flight without any issues.    --Jessica ... View more

Southwest doesn't charge fees to cancel flights. You must be talking about another airline.    --Jessica ... View more

This exact same thing - literally the exact same thing - happened to me when Southwest made their schedule changes for early November. I had a flight from LAS - MDW - PHL, got an email about a change, I was fine with it but the reservation only showed the MDW - PHL portion. I contacted them via Direct Message on Twitter and they fixed it with 90 minutes - and moved me to a better flight at my suggestion.   If they didn’t respond to your DM, make sure it has all the relevant details (confirmation #, what flight is missing & mention the flight #s) and also send them a tweet asking to check their DMs for the relevant information about what happened & what needs correcting.   —Jessica  ... View more

@pmcojm wrote: Fares everywhere are through the roof right now. Very frustrating trying to plan not knowing whether they will come down or remain high. Right now, a rt on SW from Tampa to Las Vegas for us would be $1100 each! That's not even traveling on the peak days. Madness! Flight prices are definitely up now, glad I booked my flights in early June when they were having that 50% off sale! Saved so much $$$!   --Jessica ... View more

Oh man, story of my life right here! PHL is my home base. We've had a lot of nonstops eliminated on various routes, it's true. I was afraid for awhile that Southwest might leave Philadelphia altogether like they did in Newark, NJ. Thankfully that hasn't happened yet!   But, I think as a whole longer nonstop flights are being broken up across the country. I assume shorter flights = more flights per day = more revenue for the airline.    --Jessica ... View more

Southwest has made numerous changes to the fall schedule and it's likely you were impacted. You should have received an e-mail about a change to your flight. You can certainly e-mail Southwest, or contact them on social media to explain your issue with your flight. I had to do this when I was notified about a change and 1/2 my intinerary was dropped.    They fixed it in about 90 minutes after I DMed them on Twitter with the relevant information.    https://www.southwest.com/contact-us/contact-us.html?clk=GFOOTER-CUSTOMER-CONTACT-US    --Jessica ... View more

"Thanks for destroying my deadlines" 😂   Come on. No one believes that your deadlines occurred while you were in mid-air and you didn't talk to your boss / supervisor / etc. about this beforehand - or better yet - you could have gotten your work done before you left the ground!   That aside, Southwest WiFi is generally spotty and slow, but assuming you paid for it and were properly connected (you have to open a browser first to properly connect, like you do on most public WiFi hot spots) your e-mail and whatnot should be working. But I'd be careful what you send over a pubic network.    --Jessica ... View more

Actually, mask mandates on public transit like airplanes are set to expire on September 13. I haven't heard if there will be any extensions, but considering where we are with vaccinations (a good place overall) and the ongoing controversies / displeasure of masks in general, I would hope that we won't have to wear them much longer unless it is your personal choice.   --Jessica ... View more

Whenever I reply on Chrome there is only 1 row of icons, with the final icon being 3 dots. Click that and you will see the rest of the icons including the Quote option.    --Jessica ... View more

I don't think I've ever flown Spirit. The most "budget" I've gone is Frontier.    --Jessica ... View more

This entirely depends and changes day to day. Some days a few hotels will offer bonus points, but some days it won't. I'm sure it also depends on location, length of stay, etc.    Many times I've booked a hotel at the regular 1:1 rate because there were no bonuses available - but that's still better than nothing.   --Jessica ... View more

At one time there was an announcement that drink tickets from 2020 could be used through the end of 2021, but drink service still isn't back yet, so it may be extended further.   And also: no airline is offering alcohol on board yet to my knowledge. At least not Delta, American, United, etc.    --Jessica ... View more

Southwest just made a bunch of schedule changes for the fall, and it's likely your trip was affected - but you should have been e-mailed about a change. When I looked up a reservation online, 1/2 my itinerary was gone, but the e-mail stating the change was correct. I contacted Southwest via DM on Twitter and they corrected it in less than 90 minutes after I messaged them.   --Jessica ... View more