Southwest Airlines Community

I'd book one or more hotel stays via Southwest and look for the hotel offers with bonus points. I've gotten thousands of extra points that way, they regularly offer 1,000 - 10,000 or more bonus points.   --Jessica ... View more

@dfwskier wrote: https://m.media-amazon.com/images/I/611X25MgTaL._SX522_PIbundle-192,TopRight,0,0_AA522SH20_.jpg Looks good to me!   --Jessica ... View more

The perfect song already exists!   🎶 Come fly with me, let's fly, let's fly away If you can use some exotic booze There's a bar in far Bombay Come on, fly with me, we'll float down in the blue 🎶   🎶 Fly with me, float down to Peru In llama land there's a one man band And he'll toot his flute for you Fly with me, we'll take off in the blue 🎶   --Come Fly With Me by Frank Sinatra ... View more

Love this trip report! Thanks for sharing, and taking all the photos!   --Jessica ... View more

Southwest's lost/damaged bag policy is pretty clear that you must file a claim within 4 hours of either a) arriving to the airport or b) retrieving your luggage.    https://www.southwest.com/help/baggage/lost-damaged-baggage    For domestic itineraries, Customers must notify us of the claim no later than four hours after either: (a) arrival of the flight on which the loss, damage, or delay is alleged to have occurred, or; (b) receipt of the baggage, whichever is applicable.   For domestic itineraries, we’re not liable for manufacturer defects or for minor damage resulting from normal wear and tear, such as cuts, scratches, scuffs, stains, dents, punctures, marks, and dirt. We’re also not liable for carryon baggage or any items contained in a bag deemed overstuffed.   This is one reason why I travel light and rarely check bags, though. With a carryon you can skip checking bags and go straight to TSA. Saves a lot of time/hassle that way.    --Jessica ... View more

@jksobonya wrote: The more I think about this the angrier I get lol.    How can American have multiple daily nonstops to FL airports but Southwest has literally none? MCO nonstops on Saturdays only? It makes zero sense honestly.    --Jessica Just an update to say that I got very excited when I saw one PHL > MCO nonstop on a weekday lol   They are slowly adding more of them ... one is better than none 🤣   --Jessica ... View more

@gtws2469 wrote: I paid a lot extra so I could board early so I wouldn't miss my bus home, and no southwest personnel did anything.  What does this have to do with Southwest? It doesn't matter if you're A1 or C60, as long as you get on the plane, you'll get home and won't miss your bus ... I've been in the late Cs before and still managed to be in the first 10 rows of the plane. One time I was second row center seat. Even if you're in the very back, you should be off the plane in time to catch other public transportation.    And you ended up in row 6. There's barely a few minutes difference deplaning at this point.    --Jessica ... View more

Prices fluctuate all the time for many things, especially on sites like Amazon.    I would say taking 30 whole minutes to complete a transaction on Southwest.com is your first error. It should only take minutes to select flights and check out. I have certainly seen prices change an hour after looking at them. It's unfortunate that they change so quickly but it happens. That's why you have to jump on a good price as soon as you see it.    --Jessica     ... View more

@DancingDavidE wrote: Good news @jksobonya there will be more pizza options at Midway soon.   https://www.chicagotribune.com/business/transportation/ct-biz-new-midway-concessions-20230622-zdlllltrubckpoopielqhzbf5i-story.html     I can't read it due to a paywall but are they finally bringing in deep dish?! 😄 😄 😄    Excited for some new options!    --Jessica ... View more

Has anyone won anything?! No dice for me ... still a few days to go though!   --Jessica ... View more

@parpitt1 wrote: Miami to Orlando? The Brightline Train Boondoggle From Miami to Orlando begins operation in September, should be plenty of seats multiple times a day, until the government funding runs out in a couple of years. Safe Travels Yes I've heard about this train, and this is likely what I'm going to end up taking. Beats flying OR driving!   --Jessica ... View more

I have the exact same issue from Orlando to Miami! There are zero nonstops and all the connections leave Florida only to go back! I get that a lot of FL particularly MIA is AA territory but still - at least ONE nonstop/day would be nice.   — Jessica  ... View more

You can check your connecting flight information on the Southwest app for free in the online portal - it would be a courtesy to announce certain flights, but it’s not necessary anymore. I can only think of one recent flight where they announced connections.    — Jessica  ... View more

<<the new boarding pass set up is a joke>>   What is the new boarding pass set up?    --Jessica ... View more

Seems strange that gift cards are not accepted, but they are not. You can use:    Credit Card PayPal Apple Pay Venmo   --Jessica ... View more

What do you mean when you say your points are "frozen"? When you try to book a flight using points, what happens? Do you get an error message? Contact Southwest with the error message details and they should be able to clear it up for you.    --Jessica ... View more

There are no restrictions on crutches. TSA advises they can be in either checked or carryon bags (although what carryon bag could fit a set of crutches, I am not sure)   https://www.tsa.gov/travel/security-screening/whatcanibring/medical   — Jessica ... View more

Sounds very unusual for a RR account to be locked for 2 entire years with no resolution? I would contact Twitter via private message (Facebook / Twitter) and see what they have to say.  It’s also unclear why a “chargeback” would do anything to your RR account anyway. What happens when you try to log in to your account? Do you get an error message, and if so, what?  Are you sure this is not about a  Southwest credit card being locked due to this payment issue? Still, even if something happened with a SW CC, that should still have no impact on your RR account on Southwest.com.    — Jessica ... View more

@TheMiddleSeat wrote: Don't make any changes, just log into your father's account and redeem points for flights as needed for whomever you want.  Once the points are used up then you can let the account sit idle.   --TheMiddleSeat This is the way.   — Jessica ... View more

@dfwskier wrote:   The name Early Bird CHECK IN is misleading.   Yes. It should really be called Early Bird Boarding Position or something similar. You still need to check in to receive your already-assigned position.   --Jessica ... View more

You should have used your LUV vouchers to book a flight, then cancel the flight. Then you would have had travel funds that never expired.   You don't need SWA Customer Service for that.    --Jessica ... View more

Unfortunately, I just can't tell anymore whether stuff like this is a "scam" or not. 😕  With that said, there is a Facebook page for this non-profit based out of Venice, FL. What would donating RR points do? It would get them from FL to TX, maybe? I believe SWA flies to one or two Mexican destinations - Los Cabos and Puerto Vallarta.    --Jessica ... View more

I've personally redeemed thousands of points filling out surveys. Most are anywhere from 25-150 points per survey. If you don't qualify for the survey, you get 3 points.   --Jessica ... View more

A fraudulent charge?   What's more likely is that you booked a nonrefundable reservation. That's why you were charged and cannot be refunded, even when/if you cancelled.   --Jessica ... View more

Unpopular opinion, but I book hotels often. Generally though I will book a flight first and the hotel second, I don't book them combined normally. I can count on one hand the number of times I've ever rented a car, but I have used Southwest at least once to book a car. No problems.    --Jessica ... View more

@rich1954 wrote: I never could understand why people use 3rd party sites instead of direct booking for hotels, flights, cruises and car rentals. Seems like it's just asking for a problem. In many cases - true. It IS often easier to book direct at the end of the day so you don't have to deal with a 3rd party, but if you aren't loyal to a particular hotel chain or property, 3rd party can sometimes give better offers, and direct vs 3rd party isn't as big of a deal.   --Jessica ... View more

@DancingDavidE wrote: @rnmscnor wrote: Hi,    On a flight and the FA informed me that they were not told that today was a free beverage day. In the past SWA always gave a free drink, when did this change?   Thank you I think Halloween is still on the list, maybe July 4th.    Also when the flight is delayed significantly they don't advertise but the FA may not come back to collect all the coupons. No guarantee on that one.   I was going to say - I remember getting a free drink on Halloween 2022! It's still printed in the brochure as well.   --Jessica ... View more