Southwest Airlines Community

@cbello5  see post above yours.  ... View more

@floridaguy    So, I've been informed it's open seating that helps keep the prices down.  But who knows, this issue just isn't one that bothers me.  As an ALister, I'm sure this happens to me every flight, somebody from pre-board bags a row or two in front of me....so what.     ... View more

Let me start by saying that it isn't that I don't believe you, but all this is odd.  Here is why I say that.    When I book a flight on points I'm notified right away, almost within a minute.  So why weren't you notified if this happened.  (you didn't mention you were)    Hacking is getting sophisticated every day, but this is the very first I have ever heard of someone who has had their points hacked and stolen.    Being on hold waiting on a SWA agent for only 45 minutes isn't bad compared to the many complaints of hours being on hold.      I hope that you get your issue resolved and any points taken returned or some type of compensation.   ... View more

I'd be more excited if it were a hot sandwich rather than 2 alcohol drinks.   ... View more

If everybody boarded can plane leave gate early    Here is my short-term solution.  I doubt it will please everybody, but here goes.    1) Those who are visibly in a wheelchair (and I know this can be misused as well)  should board first.   2) Those A-15 Business Select that actually put out the huge sum of money to get that position board next.     3) Any other Pre-boarders go third.     4) Then the A-16 on up in order.     That's just my thoughts.  And that puts me at # 4 since unless the only price left, I never buy business select.  ... View more

@PDFelter @floridaguy @bec102896 Good to hear the updates.  NOW, I'm just hoping that the FA on plane go back to this practice.  I've not seen it happen in about 5 years or so.  Every so often a FA would survey the luggage bins and see those who put jackets, hats, and backpacks and items that would fit under the seat in the overhead bins.  NOW, would you ask have I ever done that.  Yes, but I always wait until the plane is boarded and if there is an open space nearby (4 bins close) then I will put it up there, otherwise I have it crammed under the seat as told.   ... View more

@bec102896 AND???? ... View more

10/8/23  This happened to me as well.  My flight from FLL to Dallas left late.  My connecting flight had already left, so they booked me on another flight to ABQ 3 hours later.  Just as you, I got a C-24 boarding and went to wait in line for the A-1-60 to board.  The FA then called for extra time people but I walked up any way and she said I had to wait.  OK, there was only 1.  So then she called family, and I walked up again only to find out I had to go back in line and let family on first.  So finally after the family got on she announced A-List and A-List preferred and I got on.  I'm trying to stay ok with this, but deep down I'm not.  Now I am torn on being displeased as it was my wife who the Desk FA gave her an extra time boarding due to the issue SWA was in the wrong making me miss my connection.  So it is true, it is now the policy, and for the time being have to live with it.  I will be sending my thoughts to SWA on this one as I have to in trying to get compensation for the missed flight and 3 hour wait.  Hopefully, if they hear from enough of us our concern they may reconsider.  It appears they are accommodating a group of people who may only fly one time with them ever, over a group already showing commitment to the company.  Just got a 2024 companion pass, so I'm still flying with SWA another year.  ... View more

Agree.  There is a small group of individuals that I see on here that provide great insight and information to those who are seeking legit advise and not just to vent or rant on and on.  Your personal appreciation is noted, and I will also take the time to make sure I acknowledge that to those others on here I enjoying seeing.     Although there are others, these come to mind:   @bec102896  @shelbyusn  @PDFelter  @NicoleAshley  @gsking  @bwallet  @DancingDavidE  @TheMiddleSeat    I appreciate all your efforts to come to this forum and actually provide sound advise and responses to the question folks are asking.     ALL OF YOU, have a wonderful day and keep showing the LOVE. ... View more

Well said. ... View more

@rnr1029    So the reason i ask is because 1 of many things, I have rod in my back & extremely bad arthritis now &  Sitting for any long period of time is extremely painful so i need to get up frequently to move around. so i don't need a wheel chair but i'm 6'3 and need a fair amount of room since i'm constantly up & down. Again I'm just curious   I want to chime in with my friends in this forum, THANK YOU, for your service.  I don't read posts looking for issues to question someone's post, but I do want to make just a few comments here from you post.   "So the reason i ask is because 1 of many things, I have rod in my back & extremely bad arthritis now &  Sitting for any long period of time is extremely painful so i need to get up frequently to move around."   Unless I'm wrong, it wouldn't matter which flight you're on or seat your in, you're not able to get up and move around unless the captain has announced that this is possible to do so, (taking off the seatbelt light)    I would agree you might have a solid chance to talk with the ticket agent and get a pre-board ticket, just ask.   ... View more

@Jack2act I know this isn't the solution to what you are seeking, but, here goes anyway.  As a senior myself (67) I am for the most part able bodied and have never even had a thought of trying to get any early access to boarding.  But just as a individual I take no issue with any senior getting any extra benefit, in good faith or not, for any service.  The more elderly they are, the more I accept that.   ... View more

@dfwskier I've always enjoyed seeing your comments and often solutions to the issues/questions folks have in the discussion forum.  In this case, you provided for me some solid advise and I took your solution to heart.  I just bought two tickets for my son and grandson without the loss of value of the points.  I appreciate your insight on this and want to say, THANK YOU, very much.   ... View more

Thank you for your help. ... View more

I'm only responding to this because this actually happened to me on a flight and a good story.  Yes, you can take it on with you.  Now my story.  Let me preface, I'm an older gentleman, therefore, I don't keep up with the latest trends.  At a time when bigger was better, I had always intended to get a new laptop.  By the time I decided to pull the trigger, that bigger is better time had passed but found a great deal on a new one and my old one died. (forced to get one)  Well when the flight attendant started talking about using electronic devices, he made a shout out to those of us who still (lol, my was only a month old) had those dinosaur 4-pound large laptops', Yada yada yada.  I actually felt embarrassed and didn't pull it out like I had previously done.  I still have and use that laptop but never bring it out anymore due to this one flight attendant.  Yes, I guess I have issues, but they are self-implanted in my head on my own...but I still give SWA the love, only on a frustrated cell phone that makes me squint to see due to my limited vision.   ... View more

SWA use to be economical based on the business model of no frills no charge.  Although I been able to compare other airline prices with SWA I don't think they can bank on that anymore.  With that said, I'm with you and wish they had at least a pay option for a snack or sandwich.  But on the side of SWA, that would only be on fights say, over 2 hours or more.  I've been caught with my pants down way too many times thinking I got time to grab a snack between layovers, but with SWA it's lately been too much of a gamble.  I would say I've only been on 2 flights out of 25 that I landed on time from the first flight only to be rushed to the next gate to board.  But still love them and will continue to fly....yes, I've giving the love. ... View more

It appears you posted this twice???  Go to the other thread to see my reply.  Losing items out of the upper storage bin, this is the first I've ever heard of this.  ... View more

Honestly, I didn't even read that long post you put on here.  I'm just going to cut through the chase and say this, if you're questioning if you should give your business to any company, then NO is the answer.  Best of luck on the other airlines. ... View more

I've been a teacher for over 30 years and have taught some lesson with rote memorization and on auto pilot.  However, every now and then I say something that a student catches or I catch myself saying that isn't what I meant to say, it happens.  I guess I'm a rogue teacher who is incompetent at doing my job.   ... View more

Sadly, these deals are meaningless to me since I already have a companion pass.  Now if I could use it for someone else that would be good, but I have to change my current companion which I could do anyway. ... View more

I'm also sorry to hear this happened to you.  I don't know if it happened to me if I could blame SWA airlines or not?  I often see folks get on the plane and place their bad in the overhead bin and then continue to walk further back on the plane for their seat, I would never do that.  In fact, as much as I hate it, I put my carry on under my seat.  Once the plane if fully loaded I check and see if I can squeeze it in at an overhead where I'm sitting.  I don't know how far away you were from you bag, but it's a lesson learned not to take your eye off the prize. As soon as folks jump up like there is a $100 prize for the first one to squeeze towards the front exit door, my eye is on my bin, primarily because all of my electronics are in my carryon bag. There are those that make mistakes (take the wrong bag) and those that will take it on purpose, it's just the way it is.  I've been the personal victim of thief way too many times in my lifetime to now just know to error on the side of caution because of this. If it was an honest mistake, your bag will make its way back to SWA, if not, I'm sad to say that it won't.  I've even been on the window seat and as soon as the bin opens with my bag in it, I've asked someone to hand me my bag if they would.   ... View more

@KAI2121 @SoCalFlyer97 Thank you so much for bringing this to my attention.  As a flyer of SWA since 1997 I had no idea this ever existed, silly me.  I'm in fact going to head right to the link and try it out right now and book a flight somewhere.  SWA should give you a percentage of my flight for your insight on this.   ... View more

    this isn't your post under another name?  It seems you have the forum mistaken for some place you can just throw out any question and get relief.  It's a discussion forum that I'm sure that I'm sure if you took the same time it took to sign up for this forum you could have found out which department at SWA handles sponsorships.  You're looking on a much larger scale than a one-time check for uniforms.    Here is what I found:    I found a page on the Southwest Airlines website that lists their corporate citizenship efforts  1. However, I couldn’t find any information on who handles sponsorships at Southwest Airlines.   Maybe this might be more helpful.   Direct message Southwest with a comment or question on their Twitter account – @Southwestair. Southwest Airlines Mailing Address And lastly, if you just need to do it the old-fashioned way, you can write to Southwest at Southwest Airlines P.O. Box 36647-1CR Dallas, Texas 75235 @Gatzbyy ... View more

I'm on the fence for this one.  Although I know there are those that have one bad experience and sign up to this forum for the only reason to try and bash SWA.  Are they perfect, no, are they trying, I still believe they are.  As mentioned often in other posts, SWA has so many understaffed areas that if filled would make the product they serve go much smoother.  If I was in their HR office, I think finding those voids to fill would be more productive to everyone than hiring someone to monitor a discussion forum.  I don't mind hearing the other side, but, if you're agenda was to insult and try and degrade, any counterpoint would be mute to them anyway.  Hopefully a solution can be found. ... View more

@dfwskier  But it does now fly to Bozeman, MT.  Go figure   ... View more

Normally within an hour.  But I've also waited as long as several hours, but yes, immediately.    ... View more