08-02-2021
02:57 PM
08-02-2021
02:57 PM
You need to preboard with medical boarding. Often those first seats are given to wheelchair passengers and if not, the first person on the plane (or continuing passengers already on the plane) will take them.
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@Cooley22 Demonstrating a biased, hurtful attitude is not condoned at Southwest Airlines. Indeed, discrimination for any reason is wrong. Our Company could not survive if we believed otherwise. In fact, a cursory view of our workforce, as well as our expansive, multi-cultural Customer base, is a reliable indicator that we exalt and appreciate diversity. And, it is in this spirit that we apologize for having left you questioning our Employee’s motives.
As a Customer to Customer support forum, we are not equipped to assist you here, but we encourage you to Contact Customer Relations for assistance. Thank you.
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