You might consider booking the January flight for your future companion with points or refundable fare to hedge your bets. If the flight is sold out before you can add your companion, you will not be able to add them on. If everything works out and there is space available, simply cancel the booking far your +1 and the add them as companion.
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08-25-2024
07:39 PM
08-25-2024
07:39 PM
Last year I made a gate change to a 6am flight from LAS to SMF about 30 before the flight in a virtually empty terminal and was given A18 out of 16 passengers on the flight. Out of 16 passengers, 13 were A List preferred. I guess those are the only people awake early in Vegas.
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08-25-2024
07:28 PM
08-25-2024
07:28 PM
The fees to transfer RR points are almost as much as the RR points are worth, and purchasing RR points comes at a premium. You could purchase 2,000 RR points for $60, but the value when applied to flights is only about $27. Maybe that’s worth it to you to use up your available points balance and might make sense if you don’t fly frequently. To best use everyone’s points you will likely end up with multiple reservations, and based on the age of your kids might need to be done over the phone.
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Thanks for reminding me. I just received an email from SW about buying A-List points. They were selling the Brooklyn Bridge the day before it was scheduled for demolition.
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07-25-2024
09:52 AM
07-25-2024
09:52 AM
My guess is that it will start with the March-April flights that get released next month. I have a flight on January 1st, so now we sit back and wait.
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I also wonder how this might get weaved into credit card benefits that currently include Early Checkin and Upgraded Boarding. The change to credit card point accumulation towards A-List makes me think this has been coming for a while. They were basically giving people a benefit that they would never get use of.
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04-28-2024
08:36 AM
I have noticed the partner bonus points options go away when booking multiple rooms. I like your workaround alternative.
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04-28-2024
08:33 AM
2 Loves
They should post to your RR account about 24 hours after the monthly closing date of your credit card for when you reach the spending threshold.
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04-28-2024
08:31 AM
04-28-2024
08:31 AM
My companion pass status was updated with Southwest within 24 hours of the monthly statement closing of the month in which I reached I reached the threshold. I was then able to add my companion immediately through the Southwest App. 6-8 weeks seems to be a boilerplate timeline Southwest states for pretty much everything related to Rapid Rewards Points, but as far as I can tell it’s more of a CYA.
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Apparently the only people at SWA that can do anything about the 25,000 RR points not being issued to some customers work in the social media department. Like many others I sent requests through the customer service email links, received responses that it was getting escalated, called twice and was still just told it was being escalated. After 6 weeks of getting nowhere, I sent a DM on Facebook. Within 12 hours the RR points were credited to my account.
Why is that the only way that works??? Dang if I know, but it works.
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02-09-2023
09:10 PM
02-09-2023
09:10 PM
The COO’s testimony today was clear that all refunds had been processed. He is either unaware of what is actually happening, or he perjured himself.
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02-09-2023
08:22 AM
02-09-2023
08:22 AM
I submitted my reimbursement request on December 30th and I am still waiting for a full response. I have called twice, and my Case is being elevated to the highest imperial most exalted level of importance.
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02-07-2023
10:32 PM
02-07-2023
10:32 PM
My only other suggestion is to call (hold time yesterday was less than 10 minutes). However, you are not likely to get a response that way either. I called on January 20th and told my case was being “elevated”, and that I would receive a call within 5 to 7 business days. Having still not received a response, I called again yesterday. Again I was told my case was being elevated, but this time I was not given a timeframe. Included in the case is my dispute with the amount of reimbursement for my out of pocket expenses.
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01-21-2023
10:04 AM
01-21-2023
10:04 AM
I received a response for a fraction of my reimbursement claim after 2 weeks, with no explanation as to why.
Having still not heard anything regarding Gesture of Goodwill credits, I submitted a second question/comment regarding the 25000 Rapid Rewards credits promised by Bob Jordan. One week after that submittal I received what looked like an automated reply stating that my reimbursement claim had already been responded to, but did not address Gesture of Goodwill.
After going through the online process for 3 weeks with very little progress, I bit the bullet and called. Wait time was about 45 minutes and it then took an hour with the customer service representative to create a new Case Number. I was told to expect a response in 5 to 7 working days. I was also given the option between email or phone communication. In the process I was also provided $250 LUV Vouchers for everyone in my party.
The customer service representative was very kind and professional. While I am not overly pleased with the Southwest holiday meltdown, it is certainly not the fault of rank and file employees.
if you made it to the end of this, my recommendation is to deal with the long hold time, as the online system does not seem to be working.
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