05-30-2024
10:20 PM
1 Love
After 4 flights in 2 days which each had over 25 pre-boarders- I'm over it. And breaking news states that SW has increased the maximum charge for earlybird check-in and upgraded boarding ( up to $149!). That will surely increase the number of pre-boarders.
Also- SW policy regarding saving of seats ( they don't officially have one) has also been put out there on social media and now abused.
Between the 2 policies- the abuse has gotten out of control.
I used to like no assigned seating - but now I wish that Southwest had pre-assigned seating.
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03-18-2024
12:47 PM
03-18-2024
12:47 PM
Very good point. All things will be abused but SWA should at least try to curb it. They don't.
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03-05-2024
11:07 AM
03-05-2024
11:07 AM
@Jhonnybravo4321 wrote:
My question is.. I am legally disabled and have and will bring paper work with me to my flight. I require to enter the air craft and sit next to my wife in front of the plane. My disability is invisible but like I said I have paper work stating I am legally disabled. I assume when I check in at the airport I will just tell southwest I am disabled and need preboarding for me and my wife and here is proof. My proof is the disabled documents stating I'm disabled form the state. I assume after this me and my wife will be issued preboarding ?????? Is this how it will go? I don't wanna be judged or questioned.I know people hate diablabled preboarders especially when they themselves can't see the disability but that's not my fault. Any input would be greatly appreciated. Thanks.
There's no controlling what others think but the preboarding part will work fine just as you've described.
No one from Southwest will want to see your paperwork, they may ask you to describe your need to preboard as far as specific seat, extra time, etc. to describe the accommodation that you need but will not question you about any condition that you have.
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03-05-2024
11:03 AM
1 Love
@Jhonnybravo4321 wrote:
How did preboarding end up working out for you due to being disabled? Thanks.
The preboarding passenger can take one person with them so I'm sure it worked out fine.
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03-04-2024
06:42 PM
03-04-2024
06:42 PM
Under FEDERAL LAW, (The Air Carrier Access Act) you self-declare as an individual with a disability and present where you check in your luggage as such.
Do not answer any other questions about "needing extra time", only the question about whether you need assistance to board.
If you are pressed about the "needing extra time", repeat the following words nonstop until you receive a preboard assignment:
I AM REQUESTING THE ABILITY TO PREBOARD UNDER THE AIR CARRIER ACCESS ACT.
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