Southwest Airlines Community

On July 27, 2017 they will open the schedule for sale through April 6, 2018. This date is subject to change! Please check back frequently. ... View more

"Purchased points, transferred points transferred between members, points converted from hotel and car loyalty programs, and e-Rewards, e-Miles, Valued Opinions and Diners Club, points earned from program enrollment, tier bonus points, flight bonus points, and partner bonus points (with the exception of the Rapid Rewards Credit Cards from Chase) do not qualify as Companion Pass qualifying points." ... View more

The only thing you can do with travel funds is purchase a future flight in the same name.    You can also would try this but not sure it will work. Good Luck! For all other refund requests, including refund exceptions on nonrefundable travel and refund consideration on all "paper" tickets, you may: Write to Refunds Department at the address below.   Contact Information Southwest Airlines Refunds Department P.O. Box 36649 Dallas, Texas 75235-1649 ... View more

Yes.  Go to the Southwest Airlines home page and click on change/cancel.  All you want to do is change, now pick the same flights and you will see how many points you will be refunded.  Make sure you complete the transaction and the points go back into your account instantly.   Good luck. ... View more

From the Q&A section on Pre-Boarding.    "Prior to general boarding, preboarding is available for Customers who have specific seating needs to accommodate a disability, and/or need assistance in boarding the aircraft, and/or need to stow an assistive device. If you have a disability and require preboarding, you should request a Preboarding Document from the Customer Service Agent at your departure gate. The Preboarding Document serves as notification to our Operations (Boarding) Agent that you need to preboard. It's important to keep in mind those Customers who preboard may not occupy a seat on the emergency exit rows. Customers who have any other special needs related to boarding should speak with the Customer Service Agent at your departure gate."   "We realize that some Customers with disabilities require the assistance of the individuals they are traveling with, and we will allow a travel companion to act as an "attendant" and preboard with a Customer with a disability. In most cases, the Customer requires assistance from only one other person, and any additional family members or friends are asked to board with their assigned group. However, if a Customer needs assistance from more than one family member, then the Customer should be allowed the additional help." ... View more

Call them and see if they can tell you the Voucher number and code Customer Relations 1-855-234-4654 or Tweet them @Southwestair   Good luck  ... View more

No   Bonus Points: This product is not available to either (i) current Cardmembers of this credit card, or (ii) previous Cardmembers of this credit card who received a new Cardmember bonus for this credit card within the last 24 months. To qualify for your bonus points, you must make Purchases totaling $2,000 or more during the first 3 months from account opening. Please allow up to 8 weeks for bonus points to post to your Rapid Rewards® account. (“Purchases” do not include balance transfers, cash advances, travelers checks, foreign currency, money orders, wire transfers or similar cash-like transactions, lottery tickets, casino gaming chips, race track wagers or similar betting transactions, any checks that access your account, interest, unauthorized or fraudulent charges, and fees of any kind, including an annual fee, if applicable.) To be eligible for this bonus offer, account must be open and not in default at the time of fulfillment.   You must be at least 18 years old to qualify (19 in AL and NE). An applicant, if married, may apply for a separate account. ... View more

It say both.  ... View more

Yes. Personal-type items include purses, briefcases, cameras, food containers, or laptops (case included). Pet carriers are considered either a personal item or a carryon item. Southwest Airlines limits carryon bag dimensions to 10 x 16 x 24 inches.  The personal -type item should be able to fit under the seat in front of you.  ... View more

I would think think (hope) you would be ok if your under 50lbs....      "Any of the items listed below may be checked in substitution of one piece of the free Checked Baggage allowance for each Passenger at no charge on a one-item-for-one-bag basis. If the item of sporting equipment exceeds 50 pounds in weight or 62 inches in size (outside length plus height plus width), excess weight and size charges may apply."   Golf bag in hard-sided golf bag carrying case provided by Passenger, including clubs, balls, and shoes. Hooded golf bags or golf bags in a soft-sided carrying case provided by the Passenger will be subject to limited release Note: Overweight charges will apply to golf bags exceeding 50 pounds. ... View more

You need to call Southwest Airlines and see if they can help you.  1-800-435-9792 ... View more

On July 27, 2017 they will open the schedule for sale through April 6, 2018. This date is subject to change! Please check back frequently. ... View more

They did stop some time ago. I believe they used to send them around your anniversary. ... View more

They could be seasonal. ... View more

Use the flexible low fare calendar. http://tinyurl.com/zcev5zj ... View more

Delays or Involuntary Cancellations.   "If a Passenger’s scheduled transportation is canceled, terminated, or delayed before the Passenger has reached his final destination as a result of a flight cancellation, Carrier-caused missed connection, flight delay, or omission of a scheduled stop, Carrier will either transport the Passenger at no additional charge on another of Carrier’s flights, refund the fare for the unused transportation in accordance with the form of payment utilized for the Ticket, or provide a credit for such amount toward the purchase of future travel."   "Carrier shall make eligible refunds in the same form as the original payment.  Refunds for tickets purchased with a credit card shall be processed for crediting to the same credit card account no later than seven business days from the date the refund request is received by Carrier. Refunds for Tickets purchased with cash will be issued by check no later than 20 business days after the refund request is received by Carrier. Refunds for tickets purchased with an exchanged ticket will be processed to the form of a travel credit for use by the Passenger on Southwest Airlines."   If you have any question call   Southwest Airlines Customer Relations 1-855-234-4654 ... View more

  Number three could have been a Rapid Rewards A-List Preferred or A-List Member.  Southwest automatically reserve their boarding position, allowing them the flexibility to print their boarding pass any time prior to their departure. ... View more

I have used Alamo exclusively for the past 25 years.  I highly recommend!  Points from rentals are deposited in my RR account the next day after return.  The self serve kiosk makes the rental quick and easy and bypass the long lines at the counter.   ... View more

On June 22, 2017 they will open the schedule for sale through March 7, 2018. This date is subject to change! Please check back frequently. ... View more

      Onboard In accordance with federal safety regulations, the animal must be positioned so as not to obstruct Customers' expeditious evacuation in the unlikely event of an emergency. In addition, Customers traveling with a fully trained service animal or an emotional support animal cannot sit in an emergency exit seat. Service and emotional support animals can be placed on the aircraft floor or on the Customer’s lap (provided the animal is no larger than a child under the age of two). Southwest Airlines does not allow the animals to be placed on an aircraft seat. Customers are not required to transport fully trained service animals or emotional support animals in pet carriers. However, if a Customer opts to carry his/her fully trained service animal or emotional support animal in a pet carrier, the carrier must be properly stowed for taxi, takeoff, and landing. ... View more

You can request past flight points for travel completed within the past 12 months. Only flights taken over 48 hours ago will be reviewed for past flight points. Name and date of birth associated with the passenger's reservation must match the name and date of birth in the Member's Rapid Reward account. Travel on Rapid Rewards Awards, Companion Passes, non-revenue tickets, or charter flights are ineligible for points. For more information on receiving past Partner Points, see our FAQ. Or call 1-800-435-9792 ... View more

You sure can.  You can cancel your flight and you will receive a credit to use on a future flight.  You will have one year to use the credit.  The one year expiration date is going to be the purchase date of that flight not the flight date.  ... View more

I would try this:     For all other refund requests, including refund exceptions on nonrefundable travel and refund consideration on all "paper" tickets, you may: Write to Refunds Department at the address below.   Contact Information Southwest Airlines Refunds Department P.O. Box 36649 Dallas, Texas 75235-1649     ... View more

The answer would be no if you purchased a non refundable ticket.   ... View more

Hum.... I can't think of one time my flight number was changed......  ... View more

Traveling alone can be an exciting test of a minor’s independence; but whether it is appropriate depends on each minor’s individual maturity level. By purchasing this reservation, you acknowledge and confirm that:   Southwest considers children ages 12 through 17 traveling alone to be Young Travelers, not Unaccompanied Minors. Accordingly, Southwest’s Unaccompanied Minor procedures do not apply to ages 12 through 17. Parents and guardians are responsible for ensuring a Young Traveler arrives for checkin and boarding in accordance with each airport’s suggested arrival time. The amount of time to park, check luggage, pass through the security checkpoint, and board the flight varies based on each airport’s size, configuration, and travel season. Your child has sufficient maturity and capability to travel alone (this includes, but is not limited to, checking in, passing through the security checkpoint, boarding, deplaning, and claiming luggage), without adult supervision or assistance from Southwest Employees, on all scheduled service: nonstop, same-plane service with intermediate stops, and connecting service that requires your child to change planes. Purchaser represents that he/she is either the parent or guardian of the minor child or has authority to act on behalf of the parent or guardian. Parents/guardians wishing to escort a Young Traveler to/from the gate must obtain a Non-Passenger Escort (NPE) from the ticket counter in order to pass through the security checkpoint. Each airport may impose restrictions on NPEs being issued based on guidance from the local Transportation Security Administration directives. Southwest does not monitor Young Travelers during travel. Accordingly, each Young Traveler must have sufficient maturity and capability to request assistance from a Southwest Employee if needed and the means to contact a parent/guardian if there is a travel disruption. Southwest Airlines reserves the right not to allow travel on flights that may be delayed, diverted, or cancelled due to weather or other operational disruptions. Southwest Airlines does not provide Young Traveler service to/from international destinations. ... View more