05-27-2021
04:57 PM
@Sms531 I'm so sorry for the WiFi issues! You can Contact Customer Relations to request a refund.
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I book hotels almost exclusively through Southwest so I can get the RR points - I've gotten as much as 8,000 points for a 3 night stay once! In my experience it can take up to 8 weeks for them to post, and there aren't really any workarounds for that except for waiting for them to post to your account. --Jessica
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09-08-2020
01:34 PM
09-08-2020
01:34 PM
@737 wrote: Today I tried to retrieve my boarding pass and the text option forced me to Google Pay. The former e-mail option is not longer available...just text. I have not tried to e-mail the text message but I suspect it will have the same Google Pay lock-up. I have no Google accounts, I want nothing to do with Google, and I don't want apps that track my privacy. Is Southwest skimming revenue through a relationship with Google? Don't go there, SWA!! Did the link in the text not display your boarding pass, allowing you to then take a screenshot, or save to your photos app, or save to Google Pay? FYI: Your phone is running Android, which was developed by and is owned by Google. Your phone "tracks your privacy" in many, many ways. If you have the Southwest app installed you can access your boarding pass that way. If you don't have it installed, you would have to do so using Google Play Store. It's very unlikely that Southwest receives any revenue from their use of Google Pay.
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Southwest consistently and warmly thanks customers for choose to fly with them. And the "be kind to one another" message is one I hear very consistently as well. It is lovely to hear!
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Then you might want to. I suspect the business name was attached to your account at some point through use of SWABIZ, so those are the people who should be able to remove it for you if so desired.
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Yes I have run into this myself. That is why I use the voucher and other "refunds" to make sure I am booking a flight that I will not be editing. A while back I almost lost 200 when trying to spend $10 from a prior trip. I now keep track of "end dates" to make sure.
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The idea of putting the disabled at the back is not a good solution. The flight attendants usually sit in the front. If you put a handicapped person in the back and there is an emergency to exit the aircraft the flight attendants are around at the front to help them off. If they are in the back it may spell disaster.. Putting restrictions as to where they can sit is put in place. (No exit rows). Some people may be taking advantage of the pre boarding rule I agree but in my experiance (and I do fly a lot) I do not see that many taking advantage. I even have friends who can claim a "Medical" issue and they prefer boarding with the normal group because they do not want to be "pointed at".
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