Southwest Airlines Community

It's always a pleasure to fly out of Long Beach.  SW makes it such an easy and relaxing trip to Vegas.  Thanks ... View more

Sunday, 9/18 morning flight 987 out of LAX and told no decaf coffee.  Very disappointing for a morning flight to not have the basics available.  I'm 100% ok with instant but told there was none.  Had I known i would have purchased prior.  Not a great way to start the day. ... View more

Running late to airport, high cost of shared rides, TSA pre check didn't show up on boarding pass...the best part of this morning so far was I wore socks when I had to walk thru the general security lines.   MDW airport and needed to walk to B17 before finally finding a gate attendant.  With a SW friendly smile she professionally took care of the the inexperienced traveler in front of me, then proceeded to process my request to upgrade.  While doing so listened to my morning.  She then without my asking checked my record, found why pre check hadn't printed and fixed it.  Thanks to great customer service and turning my day around. ... View more

Flying MDW to Cabo so allowed extra time being international.   Check-in and  security was so efficient I now have an extra hour to explore the airport.  Really the entire process was no different from flying domestically.   SW even started my trip off on the right foot with a drink ticket attached to my boarding pass.  Thanks SW.  You're my favorite and make traveling easy. ... View more