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Southwest Airlines Community

Cancellation within first 24 hours

kasey97
Adventurer B

Is the full refund within 24 hours of booking reservation  a literal 24 hours or by end of the next day?  For example, if I book a reservation at 10:00 am on Monday and subsequently need to cancel it .......do I have a refundable cancellation (under the 24-hour regulation) until 10:00 am on Tuesday OR until 11:59 pm on Tuesday?

6 REPLIES 6

Re: Cancellation within first 24 hours

dfwskier
Aviator A
Solution

To get a refund, you have 24 hours from the exact second you originally purchased the ticket to cancel the ticket.

Re: Cancellation within first 24 hours

05bardic
Adventurer C
Solution

If you buy a ticket at 10:00 am on Monday, you have until 10:00 am on Tuesday.

Re: Cancellation within first 24 hours

DancingDavidE
Aviator A

@kasey97 wrote:

Is the full refund within 24 hours of booking reservation  a literal 24 hours or by end of the next day?  For example, if I book a reservation at 10:00 am on Monday and subsequently need to cancel it .......do I have a refundable cancellation (under the 24-hour regulation) until 10:00 am on Tuesday OR until 11:59 pm on Tuesday?


One exception is if the ticket is purchased within seven days of flying.

 

I'm not sure what Southwest's policy is if they continue to offer a refund even on shorter purchase windows but TSA requires the 24-hour policy for tickets purchased at least a week in advance for tickets serving the USA.

 

 

Home airport MDW, frequent visitor to MCO to see the mouse.

Re: Cancellation within first 24 hours

dfwskier
Aviator A

I'm pretty sure the 7 day window doesn't apply  at Southwest.

Re: Cancellation within first 24 hours

kasey97
Adventurer B

Thanks.  Isn't that an FAA regulation, not TSA?

Re: Cancellation within first 24 hours

kasey97
Adventurer B

Actually its a Dept of Transportation (DOT) regulation.