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248
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41
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@DFournier wrote: I too was wondering about my Mavic Air drone and bringing it as carry-on, and what if any were restrictions in place? I've flown domestically many times with a Mavic Pro as a carry on and never had a problem with either TSA or at the gate. I'm not certain but I believe that the Mavic Air is about the same size. I recommend detaching the battery from the drone for added safety. For international flights, I'd do some investigation before traveling. I've heard of at least one Central American country (I can't recall which) that confiscates drones at Customs upon arrival and requires payment of a "storage fee" to pick it up upon departure.
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First of all, this is a Customer to Customer forum so it's unlikely that anybody from Southwest who can help you is going to see your post. Now, a little bit of friendly advice. I understand that you're frustrated, but never end a request for help or assistance with a statement like "I'll be lead plaintiff in a class action unfair business practices act lawsuit." Threatening a lawsuit for what is most likely a minor misunderstanding is not only a huge turnoff but seldom works out for the person threatening. Trust me. That said, were the purchases made with a Chase Rapid Rewards card? If so, have you contacted Chase about this yet?
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Recruiters generally tell candidates that they will hear back within two weeks but some exceptionally strong candidates are given conditional offers immediately after their interviews. Candidates that are not hired are notified within one or two weeks by e-mail. This leaves a group of good candidates who are kept in consideration pending the outcome of the employeement screenings of those already offered positions. It sounds to me like you are in this group. If unfilled positions still remain after the initial candidates are screened, you may be notified and given a conditional offer. Otherwise, you'll be notified that you were not selected this time. I suggest that you e-mail the recruiter who interviewed you and let them know that you're still interested in the position and are looking forward to their decision. In the meantime, remain patient and continue to submit bids for other Southwest positions that you're interested in and qualified for. If you don't get it this time, keep trying! But if you do get it, Congratulations!
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07-24-2018
12:48 PM
07-24-2018
12:48 PM
@DoubleR wrote: Why not give those status travellers who was affected from Flight disruptions a upgraded boarding position if available? Since boarding positions are already assigned to other passengers on the later flights, better boarding positions are not available. However, since you are A-List, you can board at the end of the "A" line. You do not have to wait for C38 or C1 to board.
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I don't know of any domestic carriers in the U.S. that offer child-free or quiet zones. It would be a PR nightmare for any airline that tried. One of Southwest's greatest assets is that every passenger is considered equal, whether they're an excited 3-year-old going to Disney World for the first time or a business passenger on their way to close an important deal. Segregating passengers for any reason would diminish the Hospitiality that Southwest is known for.
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@Debbiedean wrote: Are you employed by the airline industry? @Passenger1C @bec102896 @elijahbrantley Nope. Every one of them is a Southwest Customer. Why do you ask?
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47 years of open seating and pre-boarding, and 45 consecutive years of profits. I don't see Southwest changing a policy that has worked well for nearly 50 years just to appease a minority of passengers who feel cheated by pre-boarders. Southwest prides itself on Hospitality but that hospitality means that Customers must accept Southwest's unique way of doing things. If you cannot accept open seating, fly an airline that has it. Remember, there are many long-time passengers who love Southwest's open seating. Don't expect Southwest to change their way of doing things to appease you.
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07-23-2018
03:29 PM
@Seabergh wrote: I've got two stories here. In one place SW's site says that children 12 to 17 must travel as unaccompannied minors Can you provide the link to the Southwest site that says that, please? It is clearly wrong and needs to be corrected. I've been flying Southwest since I was a kid back in 1976 and teenagers have never been considered UMs.
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@Twensminger wrote: Either screen closer or make the ruling that if you must pre board, then you exit the plane last, not first. Or you can simply learn to live with it. Southwest is not going to do anything about it because they don't want to end up in a viral video broadcast on CNN showing a disabled veteran with no outward signs of disability being denied pre-boarding or forced to remain on the plane while other passengers get off. To be honest, this topic has been covered ad nauseam and needs to be put to rest.
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07-22-2018
12:02 PM
2 Loves
@dfwskier wrote: @1TSANFORD wrote: will bringing a wooden cane on board be a problem? I'm not sure about your cane. All good advice from @dfwskier. The cane will be fine.
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07-21-2018
02:09 PM
@franktravel wrote: Looks like 6 months! Yep. It's 6 months for most positions although there are a few positions (crew scheduling, I believe) that require at least a one year commitment.
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07-20-2018
07:18 PM
07-20-2018
07:18 PM
Delays are always fluid and can change at a given moment. All airlines are reluctant to post a delay before considering every available alternative. Is there another aircraft available? Is this a quick maintenance fix or is the aircraft out-of-service? If weather is on the way, is it possible to board and depart to beat the weather or should the flight be delayed until the weather has passed? The problem with posting a lengthy delay is you're giving the passengers an expected departure time that may not be accurate. For example, if maintenance determines that an aircraft will take two hours to repair and a two-hour delay is posted, passengers may leave the gate area and not return until two hours later. If maintenance ends up repairing the aircraft in only one hour, the flight either departs and leaves the passengers who left the gate behind, or takes an additional hour delay waiting for all the passengers to return. It's a no win situation. Waiting until two minutes before departure to post the delay is cutting it a little close, though.
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07-20-2018
06:52 PM
07-20-2018
06:52 PM
In my experience when traveling internationally on other airlines, presenting my passport to the agent prior to boarding has always been required. Even though airlines already have your passport information in your passenger record, they are still required to verify your passport prior to boarding. In some countries (Germany and the UK, for example), you may present your passport two or three times before getting on the plane.
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07-19-2018
02:40 PM
@Daveg2013 wrote: United is the only choice. From HOU - ICT. United (actually ExpressJet operating on United's behalf) operates four 50-seat regional jets on the IAH-ICT route. Southwest's smallest aircraft, the 737-700 has 137 seats. Southwest simply can't match the frequency that United has on the Wichita flight because they don't have smaller aircraft to properly meet the market's demand.
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I get it. You bought Early Bird Check In thinking that you were going to get a great boarding position and are frustrated that you're only five positions ahead of somebody that didn't purchase it. But let's look at this logically. 1. You were assigned a boarding position 36 hours before your flight and did not have to check in right at 24 hours to guarantee that position. In fact, if you had checked in an hour before your flight, you would still have A51 and your wife would still have a worse boarding position than you. This is the primary benefit of EBIC. 2. A51 is better than A56, so you did get a better boarding position. Maybe not as "better" as you had hoped, but better nonetheless. The primary and secondary benefits of Early Bird Check In that Southwest advertises were both fulfilled in your instance. If you are not satisfied with the benefit that EBIC gave you, simply do not purchase it next time. Personally, the peace of mind of not having to remember to check in 24 hours before my flight is worth $15 to me.
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@reenactor56 wrote: We are flying from Orlando to Spokane with a plane change in Denver. If we purchase Early Bird Check In will that apply on both of those flights? Also, we may not be able to print boarding passes for the return trip home. If this happens, will we be able to get them when we check our luggage at the airport as long as we have purchased the Early Bird Check in for the return flight? Thanks! The answer to both of your questions is "Yes." Also, if you have a smartphone or tablet and download the Southwest Airlines app, you can get your boarding passes on your device and won't need printed copies.
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07-19-2018
09:22 AM
@kyderr wrote: I am planning my honeymoon for November, and I am just about to click on United, but I don't want to. I wish I had some certaintly to make a decision. But I would have to fly from the East coast, and Fares on southwest are already over $500 just to get to california. Perhaps I can't wait any longer. For something as important as a honeymoon, I'd go ahead and book on United. You won't get legendary Southwest service but at least you'll have peace of mind.
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@JS3 wrote: I think given the lack of ability to call and follow up it could at least say closed or stop holding your breath... I know that it's frustrating not having closure on a Southwest position that you really want. I had a submission that was still marked "Under Review" for several months after my face-to-face interview and only found out that I didn't get the job after interviewing with the same recruiter for a different position. My suggestion is to stop holding your breath, live your life, and be surprised when a call from a Southwest recruiter comes from out of the blue in the future. In other words, move on but don't give up! Consider submitting bids for other positions with Southwest in the meantime to get your foot in the door. Good luck to you!
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07-19-2018
07:46 AM
07-19-2018
07:46 AM
In regard to saving seats, Southwest has no policy. Saving seats is accepted and is done quite frequently. Early Bird Check In is a good option but, contrary to common assumption, it does not guarantee you an A boarding position (although I've never received anything other than A when using it). The benefit of EBIC is not having to remember to check in right at 24 hours before your flight. You're automatically assigned a boarding position at 36 hours prior to your flight and can check in whenever you wish withn 24 hours of your flight.
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Hi Kelsey. Here's what Kelby, one of the Southwest moderators, told another applicant with a similar question: Thanks for your interest in joining the Southwest Team! Due to the overwhelming amount of interest in this role, we expect the hiring process to last several months. Candidates will be reviewed in the order which their application was received. You will receive communication from us no matter the decision that is made about your application. Thanks in advance for your patience and understanding! Kelby Moderator I would recommend updating your resume to include the two new jobs. You'll have to include them on your application anyway, and, if you're given an offer, Southwest will check them as part of their thorough employment screening. Good luck to you. It's a long process to become part of the Southwest Family, but definitely worth the wait!
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1. Are you willing to work 24/7/365 including nights, weekends, and holidays? 2. The positions pays $xx per hour. Are you okay with that wage? 3. Are you willing to work outside in a noisy environment, even in bad weather (which, for you, means below 60º since you live in L.A.)? 4. What interests you about the Ramp Agent position? 5. What interests you about working for Southwest Airlines? Basically let the phone recruiter know that you understand what the job requires and are interested in the position regardless. Also give the recruiter assurance that you understand how Southwest Airlines is different from other companies and have the "Spirit" required to fit in. Good luck on your phone interview. If you do well, you should be invited to a face-to-face interview with a few days of the phone interview.
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07-17-2018
08:47 AM
Hi Ben. The Southwest Community is mainly a Customer-to-Customer forum so it's unlikely that anybody from the People Department will see your post. I would suggest reaching out to Southwest directly with your question. Here's a link to how to contact them: https://www.southwest.com/contact-us/contact-us.html Twitter is apparently the fastest way to get a response. While I personally cannot answer your question, I did find an information sheet that Southwest released for the 2017 OBAP convention. Here's the link: https://www.obap.org/assets/2017%20swa-%20updated.pdf Good luck in your flying career! Hopefully you will "land" at Southwest.
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07-16-2018
09:05 PM
I'm not a Flight Attendant but I've worked in the airline industry since 1997 in several different areas. Since you live in Raleigh/Durham, your best nearby opportunities with Southwest are Customer Service Agent or Operations Agent positions at RDU. These are both airport jobs at the ticket counter and gates. If you're up for it, a Ramp Agent position (working outside on the ramp around the planes) would be another possibility. The nearest Southwest FA bases to RDU are at Atlanta and Baltimore/Washington, but both are fairly "senior" from what I've read. It's more likely that as a new hire FA you'd be based somewhere in the west like Denver or Las Vegas, which would require moving or commuting and staying at a crash pad as you mentioned. If I were based in Denver, I'd seriously consider moving there as it's a great city to live in and it's grown into a huge Southwest hub. Just my two cents. I highly recommend that new airlne employees be open to moving around as there are more career opportunities that way. I'm originally from Dallas but have lived and worked in three other cities during my career. However, if it's not practical for you to leave Raleigh-Durham, you can still have a decent career there. I hope you find your calling at Southwest. It's a great company with great People! Good luck to you.
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07-16-2018
06:17 PM
1 Love
I realize that delays can be frustrating, but surely you understand that no airline is going to depart during thunderstorms? From looking at the radar, the storms have just cleared BWI in the last forty-five minutes, so getting the flight out of the gate at 6:33pm was actually pretty impressive on Southwest's part. Southwest probably let late passengers board because the flight wasn't going anywhere due to the impending storm (it's likely that Air Traffic Control had already put a ground stop in effect before the storm was over the airport). That's a completely different situation than holding and delaying a flight for a connecting passenger. Apples and oranges, if you will. Southwest doesn't publish an e-mail address but they do have a way to contact them by e-mail. The link is: https://www.southwest.com/contact-us/contact-us.html Many large companies do not publish an actual e-mail address for customer service issues because such boxes attract lots of spam and negate the value of the box. As this is a Customer to Customer forum, it's unlikely that anybody from Southwest who can answer your question(s) will see your post. I suggest contacting Southwest directly with your issue.
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07-16-2018
09:41 AM
1 Love
@chgoflyer wrote: Any time you use a Voucher or Travel Funds to book a flight, that new flight takes on the oldest expiration of the Voucher or Travel Funds. This includes any new money. Thanks for the clarification!
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@DancingDavidE wrote: Best option would be drop off at new Starbucks at Archer and Cicero. Nah. The McDonalds at Cicero and 65th has a playground and Happy Meals!
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07-15-2018
01:45 PM
If I'm understanding you correctly, you were given a flight voucher as compensation for being denied boarding on an oversold flight. You used the voucher plus cash to purchase another ticket, but had to cancel that ticket due to circumstances not within your control. Now Southwest is telling you that you've lost the value of the voucher and the cash since the voucher expired. Is this correct? If so, something is missing here. Even if the voucher expired, wouldn't the travel funds for the cash portion still be available for a year from purchase of the new ticket @ChiFlyer? When did you receive the voucher? When did you purchase the new ticket with the voucher and cash? When did you cancel the new ticket?
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07-15-2018
10:03 AM
07-15-2018
10:03 AM
From what I've seen at other airlines, additional escort passes are up to the discretion of the ticket counter agent but are seldom denied for valid requests. If you contact Southwest directly with your question, they can probably add a remark to your daughter's passenger record requesting two escort passes due to the other child coming to the airport. Here's a list of ways to contact Southwest: https://www.southwest.com/contact-us/contact-us.html
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07-14-2018
11:45 PM
07-14-2018
11:45 PM
As long as the length + width + height of your bag is less than 62 inches, which your bag is, it is okay. You can read Southwest's policy here: https://www.southwest.com/html/customer-service/baggage/index.html
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I don't know which hotel Southwest uses for new hires during training but I do know that it has a free shuttle to and from TOPS (the training building). As far as getting to restaurants and getting around Dallas, I assume that new hires would use DART Rail since there's a station (Burbank Station) located right next to the Southwest campus. I'll be in Dallas after August 6. Ask me after that and I'll be able to answer your questions more completely.
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