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Posts
Loves Given
474
Loves Received
49
Solutions
If you can, try the app's too. Never seen time out errors there!
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09-08-2020
09:44 AM
09-08-2020
09:44 AM
Still on the lookout, thanks for posting about this!
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Hey! Not sure if it can be done on the app, but you can save it in your Profile on southwest.com. If someone else knows if you can add it on the app (I couldn't find it), holler here! Safe travels!
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WOOHOO! So amazing to hear! 🙂 Be sure to also share your praise via DM on social media so the team there can help with getting your praise to the appropriate department! Have a safe and fun time out there!
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Hi, Really sorry to hear of this. This is peer-to-peer, so maybe DMing the airline on social media might help reach a different team. I'll note that Southwest now allows you to convert travel funds into points. With this, your mom can now use her points for someone else's ticket. Would that help at all? [Any qualified travel fund that expires September 7, 2022 can now be turned into Rapid Rewards points. Since Rapid Rewards points never expire, you can use your new points whenever you want. Check if you have qualified funds soon—you can only convert your qualified funds through December 15, 2020.] Stay safe!
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07-28-2020
10:40 AM
Hey, Apologies for this — I didn't know of this! Since this is a passenger-to-passenger community so I would definitely encourage you to reach out via social media and share this feedback directly. Who knows, if enough folks reach out, a change may be made! Stay safe and safe travels,
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07-28-2020
10:39 AM
1 Love
Hi, Apologies for this. Since this is a peer-to-peer community, I would encourage you to try contacting the airline on social media (via DM) to discuss this further. I'm not 100% sure how the airline is offering service in-flight. The team on social media can definitely assist, or someone else here can share if they're aware of this policy. Safe travels and stay safe!
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07-20-2020
09:16 AM
3 Loves
Hi, To add, I had a similar issue months ago but updating the iPad and apps fixed this! 🙂
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07-20-2020
09:15 AM
Hey, The cards are showing on Chase's site: https://creditcards.chase.com/southwest/home.
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Hey there, Apologies for this. For direct assistance with your vouchers or credits, be sure to DM the airline directly (via Twitter or FB). Hope this info helps,
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07-07-2020
10:01 AM
2 Loves
Hi, Really sorry to hear of this. I'm going to bump it over to the moderators of this forum, but to share your feedback directly, try DMing the airline on social media as they're best equipped to assist with this. Safe travels!
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Hi there, For a sceneraio like this, be sure to contact the airline via social media or calling again and asking to speak to a manager. Everyone understands these tricky times, and they'll do what they can to make it right. Stay safe!
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07-06-2020
10:14 AM
Apologies for this! Be sure to contact the airline (fastest is usually via social media DMs) to discuss what they can do for you, and how they can improve. Be safe out there!
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Hey, Because this is peer-to-peer in this community, I'm not sure this is the best spot for an answer, but I can try and bump this to the airline. Maybe also try DMing on social media?
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06-28-2020
10:46 AM
06-28-2020
10:46 AM
Coming from NY, I feel the request. Be sure to message/share feedback via social media or the Contact Us form below. I'd note that due to COVID, any new routes would likely be delayed. But hey, feedback always helps.
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The photo currently isn't available to be viewed. In addition to what @bec102896 said, if it's urgent, you can contact SWA via the app or social media for a quick response. Hope this helps!
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06-18-2020
10:01 AM
It's all tentative, but hey, give it a "book" and you can always move the ticket if that flight doesn't operate then.
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06-16-2020
09:43 AM
06-16-2020
09:43 AM
Also, since this is a peer-to-peer community, be sure to share your thoughts and feedback with the airline via their social media, or the contact us button below. They can pass this feedback to the appropriate team. Have a great day!
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06-16-2020
09:38 AM
Doesn't sound fun, but I'll note that due to COVID and MAX-8 issues, the airline had to reassess routes. Be sure to share feedback with the team (social media, contact us below) so that they know of your interest for the route and hopefully bring it back soon! 🙂
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That is a scam, and thanks for raising it. I'll try and escalate this to the airline so they see it and can help if anyone has any questions. Safe travels!
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06-16-2020
09:35 AM
I do apologize for this, as it sounds super not fun and frustrating. Because this is a passenger-to-passenger community, I'd suggest raising it to the airline via social media (Twitter, Facebook, etc.) I hope this helps and they can take your feedback and fix this going forward. Safe travels! -Zev
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06-08-2020
10:12 AM
06-08-2020
10:12 AM
I can totally relate, as SWA pulling out of EWR wasn't easy for me. But... it's for the best (for now) and hopefully the route will return or a new better one will open. Safe travels!
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06-07-2020
09:01 PM
06-07-2020
09:01 PM
If you're willing to spend the extra layover days, its doable! Up to you! 🙂
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06-07-2020
09:00 PM
1 Love
As @chgoflyer mentioned, Chase is the deciding body here, not SWA. You'll want to check with them what/where awards points, etc. Hope this info helps.
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06-01-2020
10:51 AM
06-01-2020
10:51 AM
Take a peek at the COVID hub here, for more info: https://www.southwest.com/Coronavirus/?clk=CORONAVIRUS_TA&cbid=4430033#destination-florida
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The TSA has an app which offers guidance on what can fly, and where it can be placed. Learn more: https://www.tsa.gov/mobile. Safe travels!
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05-24-2020
11:11 AM
05-24-2020
11:11 AM
I too have not heard of any changes, but you may want to reach out to SWA directly via DM on social media to confirm.
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Hiya! Try giving the airline a shout via DM on social media to explore your options. Hope this helps! Stay safe!
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05-20-2020
10:48 AM
Hey there, Sorry to hear of this. This is something you'll want to share with the airline directly, either by email or DMing on social media so this process can be improved as best as possible. Keep in mind everyone always wants to leave at the same time, though. Hope this goes better for you next time. Stay safe!
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