@4speedfunk wrote: Its not any sort of "clarical error" or "misunderstanding" on our behalf. Chase is deliberately screwing Southwest customers thru their credit card application process. Period. Quit trying to blame it on confusion or fine print. Problem is, these things are almost always due to customer misunderstanding and not reading the fine print of the offer. Always. I can't view your screenshot so I can't read the terms of your offer. Is it possible you mailed the offer back after the terms of the offer expired? --Jessica
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Great article!! ❤️ --Jessica
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10-22-2019
03:58 PM
10-22-2019
03:58 PM
Ah, well if that's the case @ronnyradio, then that is a different situation ... that would be 'upgraded boarding'. Assuming he paid the $40 at the gate to get an A1-A15 position, did he in fact get that? If so, he would have gone on the plane ahead of most everyone else ... --Jessica
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There's quite a bit of name dropping here, but I did several Google searches using "Chicago Tribune" "Southwest" and "Nina Metz" and could not find the 'article' in question in the first few pages of search results. Could you provide a link to your source? Here's mine - searching for "Southwest Airlines" on Chicago Tribune's web site brings up no such article: https://www.chicagotribune.com/topic/southwest-airlines-ORCRP014240-topic.html That aside - are you saying you were escorted off of a Southwest plane in the past? Do provide details of your experience. What happened? Why were you escorted? Southwest very rarely escorts passengers off of planes, so for anyone to be taken off, there has to be a pretty good reason for it. --Jessica
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Pro Tip: never put expensive items in checked bags, even 'locked' checked bags. Although this does beg the question what employee (could have been anyone with access to your bag at any point in the processs) has the time to notice your bag had a lock, unlock your bag without a key, go through your belongings and take the laptop? Checked bags can get searched by the TSA, and a locked bag might have prompted an automatic search regardless of what you had in it. :edit: I stand corrected, apparently TSA has a 'master key' where they can open nearly any lock without having to 'cut' the lock: "Locks: TSA has been provided universal "master" keys under agreements with Safe Skies Luggage Locks and Travel Sentry so that certain branded locks may not have to be cut to inspect baggage. These locks are commercially available, and packaging on the locks should indicate they may be opened by TSA officers. TSA has no position on the validity or effectiveness of these product as a security measure and will be forced to remove these products if necessary during the inspection." So that answers that. Source: https://www.tsa.gov/travel/security-screening --Jessica
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10-22-2019
02:35 PM
10-22-2019
02:35 PM
Also, here is the recent article in question: https://www.cnbc.com/2019/10/21/boeings-737-max-troubles-deepen-taking-arilines-suppliers-with-it.html --Jessica
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10-22-2019
02:32 PM
10-22-2019
02:32 PM
@dfwskier wrote: Interesting speculation about Alaska and JetBlue https://www.bizjournals.com/dallas/news/2019/10/21/southwest-airlines-acquisition.html?ana=yahoo&yptr=yahoo Fascinating. It would be very interesting to see if Southwest aquires another airline ... and there'd probably be tears from the JetBlue faithful in particular if it were to happen lol (I have one friend who flies JetBlue exclusively and would probably die if she had to fly on Southwest planes with no first class and no assigned seating ... lol) --Jessica
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10-21-2019
01:35 PM
10-21-2019
01:35 PM
A seat is a seat, of course anyone would prefer an aisle or the window, but I've been in the middle before and as long as I can get on the plane to my destination, I don't care 😄 --Jessica
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10-21-2019
01:30 PM
10-21-2019
01:30 PM
@ronnyradio wrote: “whereas the OP at least PAID to board A1-15..." Early bird doesn't guarantee you A1-15 seating. Heck, it doesn't even guarantee you A seating. And therein lies the rub. You can pay for early boarding if you want, I have in the past, but there are no guarantees you will get A boarding. --Jessica
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10-18-2019
01:17 PM
10-18-2019
01:17 PM
No. I see where you were going with this, but these are 2 separate flights on two separate days, and thus require 2 separate check ins. If every flight was connected by layovers, then you would only need one check in. --Jessica
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Who takes off their shoes on an airplane??? --Jessica
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10-17-2019
03:17 PM
10-17-2019
03:17 PM
Southwest issues ID cards for retirees? What possible benefit would that serve? --Jessica
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The Family Bank or the nicely abbreviated "FBRRA" is an interesting idea, but I have some questions as to how it would work. RR points need to be obtained by at least 2 individuals first before being "pooled" into a "Family Bank." If the points can be transferred "to" a "Family Bank", it would make sense that they could also be withdrawn back to the original account that transferred them. Also, what would qualify as "family travel"? Do 2+ people have to use the "bank" for travel at any given time? What if just the Dad wanted to travel -- can he not because he put all of his points into the "Family Bank"? Could he then transfer his points out and use under his "own" account? And if he can transfer points back out, can he transfer more than he deposited (since it's a "family bank", after all, Mom won't miss an extra 1,000 points)? While interesting, the potential process offers more questions than answers and I don't see it working very smoothly. --Jessica
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10-17-2019
01:55 PM
10-17-2019
01:55 PM
I would assume there's a certain # of inactive accounts that lose points every month, but who can say! --Jessica
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I would think that if a retired senior can somehow earn 110,000 points a year (!), 125,000 wouldn't be that much more of a stretch. I've never gotten close to these numbers (I don't participate / use any of the SW credit cards), but you could probably cover that difference in Rewards for Opinion surveys or RR dining alone (assuming you are a member of either one, which you should be). --Jessica
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10-17-2019
01:43 PM
10-17-2019
01:43 PM
I started to reply to this but then realized I don't know much about how Southwest handles normal standby situations for non Companion Pass holders (i.e., do they pay taxes/fees on standby flights), so I'll let someone with more knowledge than me answer 🙂 --Jessica
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10-17-2019
01:38 PM
10-17-2019
01:38 PM
Ugh! At this rate it may be a full year since the grounding that the MAX finally comes back into service. --Jessica
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10-17-2019
01:11 PM
10-17-2019
01:11 PM
Well said @krafty81!! And, as an aside, if you purchase EB and/or get lucky enough to get A group when you check in, this becomes a total non-issue. --Jessica
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10-16-2019
01:36 PM
10-16-2019
01:36 PM
"Selection process" for what? Employment? Something else? --Jessica
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@SWDigits wrote: @jksobonya wrote: Cancel the flight and use the travel funds to rebook with the correct name. --Jessica I don't think that will work because "Travel funds from unused or canceled flight reservations have to be used by the originally ticketed passenger." In this case that would be a non-existent passenger with the wrong last name. Source page: https://www.southwest.com/flight/travel-funds-search.html You're right! I didn't think that the travel funds were still in the original passenger's name. That's a no-go. --Jessica
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10-16-2019
12:29 PM
10-16-2019
12:29 PM
Cancel the flight and use the travel funds to rebook with the correct name. --Jessica
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^Not only that, other airlines charge you outrageous fees just to change a flight *once*. JetBlue? $75-$200. American? $200. Delta? $200. Southwest? ZERO. Realize the extreme value in this. Southwest is essentially the only airline that allows you to change flights whenever you want for free *and* use any credit for reduced fares on future travel up to a year in the future. I think that's incredibly generous, and there's nothing that needs to change. --Jessica
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10-14-2019
01:38 PM
10-14-2019
01:38 PM
It's not a glitch. Travel funds with the earliest expiration date is what is used when you redeem one or more travel funds on a new reservation. If you then proceed to cancel the flight, that earliest expiration date is used for the entire reservation. If the process were to use an expiration date of a year from purchase date, then the older travel funds previously applied to the flight could then be used for more than a year, which is not allowed. Travel funds get one year of use before they expire. So, that is the risk you take when using travel funds. --Jessica
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I had to search through my tweets, as I normally tweet something when I get an especially good seat on a flight .... and I've had front row twice. While it's nice to be at the VERY front of the plane, I do find the lack of overhead bin space and the inability to have anything in front of your seat (because there are no seats in front of you lol) a drawback. It's still great to say you had "front row" on a Southwest flight ... as close to first class as you're going to get, lol. --Jessica
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I don't think November will be a huge issue, it will be colder but that's about it. Weather can be a factor any time of year, but of course snow/ice in the winter months are harsher elements than just rain. --Jessica
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Imagine wanting to switch airlines over $8 Wi-Fi that doesn't have 100% up-time ... I'll gladly take the spotty Wi-Fi service, and everything else that Southwest provides, over everything else the other airlines charge you (i.e. baggage fees, change fees, so on and so forth). You always comes out ahead on Southwest, even if their Wi-Fi isn't the greatest. --Jessica
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Southwest Airlines Pilots Sue Boeing Over 737 Max Crashes And Grounding October 7, 20198:01 PM ET The Southwest Airlines Pilots Association is suing The Boeing Company for $100 million in lost income connected with the grounding of the 737 MAX aircraft. Southwest is the largest owner of 737 MAX airplanes and has canceled more than 30,000 flights since the FAA grounded the aircraft in March after two crashes killed 346 people. The union represents nearly 10,000 pilots. In a statement, union president Captain Jonathan Weaks said, "We have to be able to trust Boeing to truthfully disclose the information we need to safely operate our aircraft. In the case of the 737 MAX, that absolutely did not happen." The union has been negotiating with Boeing for compensation since early September but has not been able to come to an agreement. By the end of the year, Southwest Airlines passenger service will have been reduced by about 8% because of the MAX grounding, pilot income is based in part on the number of hours pilots fly. This summer the airline removed the planes from its schedule through the beginning of January. The union filed the suit in federal court in Dallas. The filing accuses Boeing of rushing the redesigned 737 to market, prioritizing the company's profits over safety and sound design and engineering practices. "Boeing ... withheld critical information from regulators and deliberately mislead its customers, pilots and the public and the true scope of the design changes to the 737 Max," the complaint stated. In a statement Boeing said it "has the greatest respect for the men and women who fly for Southwest Airlines. ... We believe this lawsuit is meritless and will vigorously defend against it. We will continue to work with Southwest Airlines and its pilots on efforts to safely return the MAX to service." In the second quarter the company reported its largest loss ever, $3.7 billion. In October of last year, 189 people were killed when Lion Air Flight 610 crashed into the Java Sea, 13 minutes into the flight. Then on March 10 of this year, 157 souls were lost on Ethiopian Airlines Flight 302 from Addis Ababa to Nairobi when another 737 Max 8 aircraft crashed six minutes after takeoff. The investigation revealed the Ethiopian passengers and crew endured the same terrifying roller coaster flight path before crashing as the Indonesian plane. Within days, aviation authorities around the world began grounding the Max. Source: https://www.npr.org/2019/10/07/768102231/southwest-airlines-pilots-sue-boeing-over-737-max-crashes-and-grounding ---------- Didn't really see a place to post SWA news ... so I picked the best spot I could! --Jessica
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10-14-2019
09:35 AM
10-14-2019
09:35 AM
Why didn't you try booking the flight online? And I'm confused: were you trying to book the flight with points, or with a credit card? Assuming with points, and assuming you had enough points to cover the flight, you would only need your CC to pay the $5.60 security fee. I also don't understand how you can have 4 pending charges and 9 pending charges. Wouldn't they all be from Southwest? So 13 pending charges of $5.60? Something isn't adding up here - so you are telling us that they tried to charge your card 13 different times to pay for a flight? --Jessica
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