This is a fair question - assuming your flight was associated to your Rapid Rewards account, you will get points even though you did not book the flight yourself. --Jessica
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I vote for Vegas or Chicago!! Amazing cities, amazing food, amazing entertainment, you won't be disappointed with either one! --Jessica
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11-20-2019
10:21 AM
11-20-2019
10:21 AM
Southwest is actually one of the only airlines in the industry that provides separate fares for infants and children. Most airlines do not provide this at all. https://www.southwest.com/html/customer-service/family/children-pol.html Here are some more tips for flying with kids on Southwest: https://tripswithtykes.com/the-complete-guide-to-flying-southwest-with-kids/ --Jessica
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Thank you for sharing your story!!! --Jessica
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11-18-2019
01:17 PM
2 Loves
The MAX 8 groundings has affected a lot of nonstop flights. They also discontinued nonstops from Philly to Vegas this year. I am hoping they will return once the MAX 8s are back in service. --Jessica
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11-18-2019
11:00 AM
11-18-2019
11:00 AM
This is a new one for me - out of all the flights I've ever taken on SWA, I've never not been able to check in, and I've never been flagged to undergo 'secondary security.' How / why are people selected for this? --Jessica
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This has nothing to do with Southwest at all ... not sure why you are posting this here. --Jessica
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11-18-2019
08:18 AM
@TheMiddleSeat wrote: So anyone who runs a website is considered "media" nowadays? --TheMiddleSeat Exactly ... this guy has some nerve to try to get around SWA policies by claiming to be exempt because he is with the "media". Nonsense. There's quite a bit of difference between "Law Enforcement Today" and "ABC." --Jessica
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To my knowledge, travel funds aren't valid by "company", they are valid by "individual." Thus, an individual's funds cannot be transferred to anyone else, even if they booked on behalf of a company and used a company credit card to pay for the flight. --Jessica
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This is a great question! I don't have an official answer, but my guess would be if you change your flight from A to B, your early bird will be applicable on the date you booked flight B, not the date you booked flight A (since flight B has no connection to flight A). --Jessica
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11-13-2019
02:33 PM
11-13-2019
02:33 PM
Are you saying that Southwest changed your connecting flight *while you were in the air* to a different aircraft, requiring you to deplane? That seems pretty unusual. I doubt your checked bag had that information, since it would have ordinarily remained on the plane you got off of. --Jessica
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Thank you @chgoflyer!! --Jessica
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11-13-2019
10:56 AM
A very long time ago I used to have a flimsy paper 'card' that had my Southwest RR on it. I don't remember where I got it - it might have been when I initially signed up for an account and I got it in the mail. It's also possible I printed it online years ago. I no longer carry it, but I might still have it somewhere. I'll have to look for it. --Jessica
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11-13-2019
10:30 AM
11-13-2019
10:30 AM
The flights are not until late Feb / early March - so it's possible! But I didn't think flying on the MAX was an option yet. I didn't even look at the flight details before booking as I just assumed it was a 700 or 800 aircraft. Does anyone know what the 'Booking Class' might refer to? For one flight, it is "A", and the other flight, it is "J". As Southwest doesn't have traditional 'classes' on a plane, I am not sure what this is in reference to. --Jessica
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I received e-mails today that both legs of an upcoming trip have changes. For one leg, literally the only change is the flight number. The flight departure and arrival times are exactly the same. For the other leg, the departure is the same, but the arrival is 5 minutes sooner than the original arrival time. Reading the e-mails, they say that if the new itineries "do not work for you, we are offering the one time opportunity to change your flight date(s) and/or time(s) by up to 14 days from original travel date at no additional cost in accordance with our established reaccommodation practices." I have 3 days to make any changes. Honestly - this is incredible. My new itineries are nearly identical to what they were previously, and yet I can completely change them at will for a fare that is hundreds of dollars more (potentially), and it will cost me *nothing*? It almost feels wrong to take advantage of it. For one leg, I paid just $114 for a flight with a very early departure time and 2 stops. I already checked and a flight with a later departure time and just one stop is a whopping $465 - a $351 difference. It's available. I can rebook and it will cost me *nothing*. I can't get over it. Although, I think now I might want to arrive the night before and take advantage of an extra night. I have options!! Free options!! This is the kind of thing that you guys will understand and appreciate. I thought about making a post on Facebook expressing my joy, but I don't think anyone will understand how amazingly incredible this is except my fellow Southwest fliers 😄 😄 😄 --Jessica
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Open seating is one of the primary reasons I fly Southwest. On the rare instances where I fly American I see them charge so much more just to "pick" your own seat, and I can pick whatever seat I want, and change my mind any time I want, on Southwest for free. --Jessica
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11-08-2019
02:33 PM
11-08-2019
02:33 PM
Hmm. I am on IOS 13.1.3 and all of 7 of my upcoming reservations show properly in the app. I did book them before I upgraded the IOS, but I don't think that should make a difference. --Jessica
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11-08-2019
02:28 PM
11-08-2019
02:28 PM
Nice! What phone do you have? I don't see this update on my iPhone yet. Looking forward to it!! --Jessica
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11-06-2019
03:27 PM
11-06-2019
03:27 PM
@byrdbrain591 wrote: So my underseat spinner suitcase at 17.25" x 13" x 9" won't fit under the seat? That sounds slightly too big because of the 9", but it's hard to say if you could squeeze it in the overhead or not? Southwest (and every airline) has a bag check size indicator either by the check-in terminal and/or near TSA I believe, so you can check and see if your bag fits before taking it through TSA or checking it. --Jessica
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It isn't very logical to have a carry-on item that is only 8.5 inches or less in length. That would exclude a ruler from being brought on board among many other things! 8.5 is the "height" of the suitcase / item, not how long it is. Happy traveling! --Jessica
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I remember once a passenger in the middle seat brought an entire container of freshly prepared hot chicken wings with a pungent spice (not your standard buffalo) on board. And ate. Them. All. I LOVE wings but please Lord do not eat them on an airplane!! --Jessica
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11-06-2019
01:25 PM
This isn't Outlook-related per se, but if you're using an iPhone on the latest IOS, calendar updates changed with the latest release. They have now appeared in my calendar 'inbox' and I have to go and confirm I want them added to my calendar. I don't know, if you accepted them, if they would then auto-publish in Outlook, but it maybe worth looking into. --Jessica
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11-06-2019
09:16 AM
Curious how long you waited to use the voucher? Days, weeks, months? --Jessica
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11-04-2019
02:11 PM
1 Love
I've been booking hotels through Southwest for many years and have never had an issue. Regarding the "Price Match", are you saying @ordoinc that you booked a hotel through Southwest and then found a cheaper rate somewhere else? Not to be skeptical ... but I doubt it. In my experience it's incredibly difficult to actually find lower rates on other web sites that match *exactly the offer you booked*. But, assuming you did find a cheaper rate, Southwest should honor it if you contact them. Here are all the details you need to follow directly from Southwest.com: https://www.southwest.com/html/generated/help/faqs/hotel_best_rate_guarantee_program_faq.html What is the Hotel Best Rate Guarantee program? Best Price Guaranteed We’ve partnered with Booking.com in order to offer Customers the convenience of shopping for all of their travel needs in one place, as well as the opportunity to earn Rapid Rewards Points for qualifying stays. When you book a hotel via SouthwestHotels.com, we want to ensure you’re receiving the best rate possible. If you find a lower rate for your reservation, you can contact the customer care team right away. They may be able to match the price of the other deal if: You contact Booking.com immediately after booking (it must be at least 24 hours before your check-in date) with all the details of the other deal, including a link to the offer on the website and the exact price being quoted. The other deal must be bookable online and still available when the customer care team checks. The other deal is subject to the same booking conditions and must be identical to the reservation you made on SouthwestHotels.com. This includes: Same property and accommodation type. Identical check-in and check-out dates, room type and property. Cancellation policy and booking conditions (including the cancellation policy, meal plan, package offer, etc.) must be the same. The conditions of your booking with SouthwestHotels.com still allow penalty-free cancellations and modifications. Additionally, it is important to note that the Best Price Guarantee offer does not apply if: You booked a “Points Plus Property” on SouthwestHotels.com. The other deal is offered through a website that does not reveal which property or accommodation type you’ll be staying at until after you’ve booked. You book using special membership rates, frequent stayer rates, loyalty points, any rewards programs or special promotions made available by the accommodation provider. To report a lower rate, look for the “Found this room cheaper somewhere else?” link on your confirmation page or in “View all bookings” on SouthwestHotels.com. If you have any additional questions, please call 1-888-850-3958. You will need to provide your hotel booking confirmation number and PIN when you call. --Jessica
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Thanks for the information!! --Jessica
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This flight has decreased in price -twice- over the past week, which makes me happy and gets me more points refunded! 😄 I thought about making a new post to ask this, but I'll just tack this on here: What is the dollar / point ratio for flights (X per dollar)? For example, if a flight is $100, what is the point equivalent, and how do they get to that number? I don't have this memorized and it would be helpful to know for the future. Thanks! --Jessica
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Agreed!! Southwest is the best at decorating their gate space! Although ... as I was traveling this past week, one of the gates had Christmas lights up already :X --Jessica
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11-04-2019
08:15 AM
11-04-2019
08:15 AM
I will gladly take my extra hour of sleep, thank you 😄 --Jessica
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11-04-2019
08:13 AM
11-04-2019
08:13 AM
One of my rainy day goals is to make a spreadsheet of flights & go through my boarding pass history and see what my boarding positions have been over time. It would be fun to have a master list just for kicks. Just came home yesterday from a trip and was A60 and B7. Not too bad! --Jessica
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