Southwest Airlines Community

After a couple of months of following the rules, all caution is in the wind now at MCO.  Here's what I am seeing:   Oversized Baggage - no problem, come on up and stuff it in the overhead bin to the point that it breaks the frame. Too Many Bags - no problem, we'll get you a forklift to assist you in carrying all FOUR OR FIVE pieces onboard. Family Boarding - no problem, bring aunt, uncle, grandson, granddaughter, all of them high school kids who are traveling as a "family" and not a single person under the age of seven. Saving Seats - no problem.  Set aside the first six rows and save them for other people. Here's my plan point by point:   Oversized Baggage - because the airport is a public place and you have no expectation of privacy, I will photo this abuse and request a partial refund of the price of the ticket for Southwest failing to enforce the rules and creating an inconvenience for everyone.  This may involve my credit card carrier.   Too Many Bags - because the airport is a public place and you have no expectation of privacy, I will photo this abuse and request a partial refund of the price of the ticket for Southwest failing to enforce the rules and creating an inconvenience for everyone.  This may involve my credit card carrier.   Family Boarding - because the airport is a public place and you have no expectation of privacy, I will photo this abuse and request a partial refund of the price of the ticket for Southwest failing to enforce the rules and creating an inconvenience for everyone.  This may involve my credit card carrier.   Saving Seats - I will sit where I want and then press the call button.  I will then read the following script to the flight attendant:  "The individual in seat XXX attempted to prevent me from choosing an open seat and interfered with the boarding process as well as Southwest's policy of open seating.  I am requesting that law enforcement be brough on board to restore my rights, have the individual removed from the flight and thus prevent interference with other passengers." ... View more

I have proposed to Southwest a few times that their ticket pricing should be based upon boarding position.   For instance, if you have a particular flight with A1 to C60, then A1 is the highest priced ticket down to the lowest price C60.  AND, if you decide that you want to board as a family, then buy boarding positions closer to A1.   In short, quit trying for ways to cut in front of other people who have already earned the early boarding positions. ... View more

The Southwest wi-fi doesn't work.  I've tracked the times that I bought it and the times that I requested refunds.  Let's just say it would be an embarrassing statistic to post here.   I offered a valid solution to someone who came here as a Southwest employee (all smiles and happy thoughts) who failed to respond to my suggestion.  So, here it is.   Since the service is per device, any bandwidth usage that suggests very little or no use should be AUTOMATICALLY REFUNDED to the individual.     The technology is already there to make this possible.  In the meantime, I will continue to request refunds. ... View more