Southwest Airlines Community

This is another sensational story that is not based upon facts, but emotion only. ... View more

The point was that the survey still comes up, so maybe the forum will survive.  However, you're so ready to pounce, you can't consider any other approach.   You don't like it when someone with a different perspective comes here and voices their views.  Incidentally, with my style of leadership and troubleshooting I've become quite wealthy.     So while you call me a troll, I look at my retirement savings and current financial situation and smile.     Maybe you can find another board where everything that you say becomes the final word with no questions asked.  Then you'll be happy. ... View more

The employees of Southwest are likely afraid to speak out their views.  It appears that Southwest is like a communist government, do what I say to do and learn to like it.  Sad. ... View more

There is a phenomenon on Southwest often referred to as "the miracle of flight".  People are healed during flight, no reason for any type of wheelchair assistance after landing. ... View more

@zzzz wrote: I did, and they told me to submit a claim online --- unfortunately, that's how SW operates and treats customers right now. This seems to be the best path forward.  Also have them show you the measurement if the bag was okay before and suddenly looks oversized then let them demonstrate.  ... View more

Greetings!   I've set up a FlyerTalk discussion thread entitled "Funniest Moments with Southwest Flight Attendants."     It is on FlyerTalk's Southwest Airlines Forum and has generated some lively discussion. Check it out!    What are your funny moments when the FA's took the mic? Join the discussion there and let's keep the spirit of the SW Airlines Community alive!   https://www.flyertalk.com/forum/southwest-airlines-rapid-rewards/2172016-funniest-moments-southwest-flight-attendants.html   Don't forget that SoCalFlyer is now on FlyerTalk, Twitter/X, and TripAdvisor under the same  profile name and with a soon-to-be presence on Reddit.    ..........   Follow SoCalFlyer97 after the SW Community Forums Closes: The SW Community Forums will be retiring effective 9/16; see the official announcement in the headers. SoCalFlyer97 is now on FlyerTalk's Southwest Airlines Forum to answer traveler questions going forward and plans to publish future Trip Reports there in their Trip Report forum. Also currently on TripAdvisor and Twitter/X under the same name. Soon on Reddit. See you there!   ... View more

I guess we will see. SWA has diluted and watered down A-list threshold requirements to the point that most any casual infrequent flyer can achieve A-list, so there are a lot of A-list flyers these days.  ... View more

Hi, @valeriaftibocha!   Thanks for reaching out. I took a look at your UI/UX Design Internship application, and your application was removed from consideration due to you answering "no" to this question:  "As a candidate do you have entry level experience, specialized knowledge in: Digital Experience Design, User Experience Design, Digital Marketing, Marketing, and Large Organization Experience".    That said, I see that we also received your application for the Digital Solutions Internship! This application is still active, and our Teams should begin reviewing those applications after the application window closes on September 16! ... View more

Perhaps a layover in other areas such as San Juan, Puerto Rico or other countries such as Aruba or Costa Rica (San Jose) would work. It may not be necessary to be THE final destination for the travelers. I suppose this assumes it is alright to fly over any other countries necessary such as Colombia, Venezuela, etc. to get to destinations such as Santiago, Buenos Aires, or Rio de Janeiro. ... View more

I get tired of people trying to take oversized items on planes.  it slows down the boarding process and is a vast inconvenience to other passengers.   My recommendation is that you totally BAN anything that is larger than the standard carry on item.  Ship it if it is that important. ... View more

There is nothing in Montgomery AL.  It is an old, burned out town.  If it wasn't for the fact that the State's Capital is there, it would be a ghost town.     Southwest will not be flying to Montgomery AL or Knoxville TN. ... View more

It is not irrelevant. How do you expect the airline to verify this medical information? Presumably they would ask for something from a covered entity. HIPAA cleary states that a person has complete control over what information can be disclosed. You can not be compelled by the airline to give consent. ... View more

I will fly this weekend, and I am worried about the bag I am planning to use as my carry-on. It is a hardshell that is 25.1” x 17.2 " x 10.3”. Would I be able to use it?  I have three checked bags already.  ... View more

@seeking wrote:       "The legacy carriers still have pre-boarding, but it is significantly less than WN. I've been on flights with ZERO pre-boarding on the legacy carriers"   My alternate carrer is United and my experience is 180 degrees different than yours.  Here's who United lets prebowrd   1) Regular pre-boarders 2) Military 3) Families with kids   Lots more pre boartders than SW and a much more chaotic pre boarding process. ... View more

Thanks, Taylor! Great list! Count my vote in for Anchorage, Alaska (ANC) because I live in Alaska! However, I know there are many variables in where airlines can fly to and from such as how many gates, contract issues, projected customer numbers, etc. However, it would be awesome even if SW Airlines had a winter season option of ANC to Hilo, Hawaii.   ... View more

@Wv wrote: I want to apply for the position as a ramp agent at Pittsburgh airport and the ad says you must live in pa or Ohio. I live in West Virginia and I’m closer than Ohio residents. I got an email from a southwest employee saying that they may have requested that so you live within so many miles of the airport. Is there anyway I can get in touch with someone from the Pittsburgh hr so I could maybe apply for job outside of the internet? I would love to work for southwest and have some previous experience with united airlines during Covid and it didn’t work out. Is there a number maybe I could call at the Pittsburgh southwest office? Thanks  @Wv    Hi!   To be clear in response to the other replies, there is no federal labor law that I'm aware of that would restrict SW's job offering of local Ramp Agent Operations of PIT airport exclusively to PA or OH residents only.     @dfwskier is correct where the official recruitment/application portal is via the SW Careers website.   I would sign up for SW Talent Community for now if you haven't done so yet: https://careers.southwestair.com/jointalentcommunity   That way, if a local Ramp Agent job opening in WV opens up, you'll be the first to know. If you think SW would benefit by allowing VW residents to work at PIT airport (as it does appear to make sense given the distance), it doesn't hurt to drop SW an email suggestion: https://support.southwest.com/helpcenter/s/email-us   Hope this helps! ... View more

The current mis-management of Southwest is about to change.   ... View more

Write a letter to this week's CEO of Southwest,  Do so quickly as I suspect mis-management is about to change.   Demand a LUV voucher for the behavior.  When Southwest starts paying out vouchers, behavior will change. ... View more

Heyy.  I had a very similar incident today with the same agent and even more alarming and discovered this post from a year ago.  I had a quick question for you, if you get this response please let me know.    ... View more

I have never had a problem before getting the refunds...  but I can't figure out how to submit my latest flights ??  Did you send an email??   ... View more

Contact Southwest and demand a refund for your premium boarding position.  Preboard passengers are allowed ONE, I repeat ONE companion to board the plane.  If the gate agent allowed an entire posse to board, then the gate agent needs to be terminated.   Again, demand a refund.  When enough refunds are given, rules will be followed. ... View more

Does anyone know if Fox Sports 1 will be included in the sports viewing plans for March? We’re hoping to catch a Xavier basketball game and want to make sure we don’t miss it. GBWA gbapponline.com It seems like channels sometimes get added or changed, so any info would be helpful!              ... View more

It’s frustrating to find that the open seating policy isn’t always applied consistently. During my recent flight, my wife and I found several seats being held for friends boarding in later groups, even though they were technically open. This seemed to contradict the idea of "open seating" and created confusion. It might be helpful for Southwest to clarify or adjust the policy to prevent seats from being reserved in this way, ensuring a fairer boarding process for everyone.             ... View more

@floridaguy    So if my memory serves me right you said you were a financial expert right?  are you Elliott the investor?  ... View more

That preboarder was in a wheel chair. I fly quite abit from phx to dtw so this is not my first rodeo. At some point I will change airlines. ... View more

Please stop trying to be like all the other airlines. I have always tried to fly Southwest and love the flexibility of open seating. ... View more

All of this would have been avoided if Southwest would have tossed people off the plane who tried to save seats.  No one would save a seat again.  Instead, they allow people to abuse the open seating and tell one customer that there is no policy yet tell another that saving seats is forbidden.   Southwest brought this on themselves.  Herb would have tossed them off the plane and tossed a refund check in their wake.  Who needs customers who are nothing but trouble?   Ye reap what ye sew.... ... View more

@YeahNoMaybe wrote: Just a few days ago on an Orlando-Houston flight....  I was in the A group.... I boarded to find one of the pre-boarders has managed to find enough hats, food bags, jackets, etc. to save EIGHT additional seats for his party boarding later... NINE seats total (including his)... an entire row and a half saved...  NINE SEATS... I wanted to look at him and say, "You, SIR, are the exact reason Southwest is going to begin assigning seats." Unbelievable. It is an inconsistency if the preboarders only get one helper, but then can save this many seats it would be easier just to let everyone board with the preboarder.    So no they aren't supposed to do it that way.     ... View more

Made this account just to reply to an old thread because lol you are wrong.   Why did SW earn worst airline in America title for 2023?   Why have I flown JetBlue without issues my whole life, but today the first time I took a Southwest flight it was the worst experience I’ve ever had flying in 20 years?   1.) Delayed due to “weather” when other lines were having arrivals from the same region and time.   2.) Pushing off and then having to go back for maintenance issues    3.) Fixing the maintenance issues and then having the pilot time out    Three strikes you’re out, what a bunch of incompetent buffoons. Not once did they attempt to de-board, only after sitting for about an hour and half did they start sheepishly letting people get off. Zero communication the whole time outside of “it shouldn’t take long!!”   Don’t even get me started on the absolutely ridiculous open seating BS.   Trash airline. One and done, never again. ... View more

most likely in the same manner as all other airlines. You can blame the 'miracle flight' abusers (need wheelchair to get on first to get a good seat), then magically healed in air and no longer in need of a wheelchair to deplane.    ... View more