Was the flight full when you got there? They have standby, if not full why not put you on standby?
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08-14-2024
09:43 AM
1 Love
Interesting, Chase as removed the upgrade tracking from their website/app; I have speculated this is because there will be changes to that benefit in the future.
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Do you have a 2nd reservation that is at the same time, or at a time that would not be possible for you to take both? SW will automatically cancel booked flights if it is not possible for you to be on both at the same time.
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08-09-2024
08:56 PM
Earn 2 points for every $1you spend on Southwest
Earn 2 points for every $1you spend on Rapid Rewards hotel and car rental partners
Earn 2 points per $1spent on local transit and commuting, including rideshare
Earn 2 points per $1spent on internet, cable, and phone services; select streaming.
Earn 1 point for every $1you spend on everyday purchases.
Remember your statement must close and post to your account this year to count, so purchase made in Dec typically post in Jan and will be for the 2025 qualifying year not this year. So make your purchases by close of your Nov statement;
As mentioned in the previous comment, you can book hotels through the SW hotel link and the have hotels you earn points for, sometimes quite a bit like 5K-10K. These count toward companion pass and post a couple days after your stay is completed. This is a great way to get extra points. The deals seem to be better earlier in the year but there are still some out there.
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08-07-2024
07:33 PM
08-07-2024
07:33 PM
Try sending a message via their x account to see if you have the right number and can help you
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08-07-2024
04:41 PM
08-07-2024
04:41 PM
I just received 12 of them in the mail today; I have never seen them before and had to come here to see what it was all about. Looking forward to giving some out, there have been some well deserved people in the past that would have been nice to give to.
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To add to my last comment, I probably don't search for activity much because SW posts flight activity pretty much as soon as your flight is completed so I see it updated on my app shortly after landing. (if it is a one way, it will post when that flight is complete, if it is a RT, it will post when the full round trip is complete)
Bonus points are harder to track and easy to forget about, it would be nice to have a list of the promotions you have signed up for and when those post. These are much less frequent though.
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Did they require a 2nd name for the reservation or when entering the RR number, or when checking in or some other time? I have made reservations in the past for similar dates at the same place though I think I had always canceled one before actually staying there. That is not good there isn't a way after the fact to add it in because I would feel it is easy to miss upon booking.
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Did you click on the Rapid Rewards tab suggest? It is pretty straight forward when you select that tab, you get a summary of your progress toward status, your activity, promotions etc? I understand you are looking for activity, but there are many reasons to get into one's account. For me personally, I am typically in there to manage a reservation or look at my $$ or reward balance to see if I can book a new flight vs looking at the historical activity. The $$ and reward balance are at the top right corner when you log in and easy to see. I don't look at the actual activity very often unless I feel something is missing, or researching the cost of something.
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08-07-2024
12:40 PM
08-07-2024
12:40 PM
If it is a popular route or time of year (like Christmas or Hawaii) then I would not risk it and would add the companion.
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I have found the early texts with status changes are not something reliable, they frequently start out early with a delay and as the time is closer to the flight the flight is back on schedule, I would always plan on getting to the airport to catch the scheduled time; however a canceled flight I believe can be reliable
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08-05-2024
09:49 AM
08-05-2024
09:49 AM
I saw this same thing and thought maybe they update it after the month closes, but it still isn't there.
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07-27-2024
11:07 PM
07-27-2024
11:07 PM
You can go to "Manage Reservations" and look on the right hand side and there is a link to add your RR number
https://www.southwest.com/air/manage-reservation/?clk=GSUBNAV-AIR-MNGRES
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Curious if you previously would pay for A1-15 upgrade or for Business Select to get that included?
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07-24-2024
11:29 PM
07-24-2024
11:29 PM
They changed the benefits to provide A-Preferred with 2 drinks per flight and you receive those on the boarding pass. I haven't done a paper boarding pass to confirm if they are on that but they are listed on the electronic boarding passes.
See link to the 2024 changes:
https://www.southwest.com/rapid-rewards/program-updates/
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07-22-2024
07:57 PM
07-22-2024
07:57 PM
Also make sure to get legal documents that allow you to make medical decisions in case of emergency
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07-21-2024
10:52 PM
07-21-2024
10:52 PM
I would call customer service before dining anything. The email account I get reservations from is different than this
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07-19-2024
05:29 PM
07-19-2024
05:29 PM
I assume the question is then directed toward flying. If you purchase both flights on a SW credit card, the points for that purchase go onto the card and is allocated to the RR number associated with the card and you'll get those after the period closed. The RR in the Whos flying, the flyer would get the points for the flight once they have flown. If you booked two passengers, each would need their own RR number and they would received credit for for the flight once they have flown (usually posted to the RR count by the flowing day if it is a one way flight, if it is RT flight it would not post until after the 2nd leg has completed. If purchased using miles, they flier would not receive any points for the flight. The amount of points posted to the account depend on the fare type, and the frequent flier status of the passenger. So for example I am a A-Preferred so I get more points for that when I fly, but I usually book my flight as an IWG fare, while I book my husbands as an IWG+ fare so he can change his flights. He will get a different multiplier of points for that vs the IWG, but no bonus for A status because he is not A status.
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A single credit card will be linked to a single RR number even if you get an additional card for a spouse and charge on it. A spouse can earn their own miles by getting their own credit card. If you are talking about not getting the same points when you fly, that will be based on the fare type and your status. Different fare types earn different points and A and A-preferred status earn additional points.
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07-16-2024
06:32 PM
I found many deals on flights I already had booked that I thought were good deals already. Had deals through Nov and early Dec; $60- 75 flights for some and 3500 points for others
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07-16-2024
05:35 AM
1 Love
Did you put the correct Rapid Rewards number on the flight?
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They do have the cheap fares but it depends on when you are flying and you do need to make sure to watch for their sales; I have a $74 flight from PDX to BUR that I booked about a month ago during a sale but is in Nov. If you are looking for a summer fare, those are probably long gone. They typically price aggressively early and fill up. Prices are typically cheaper on a Tuesday so check then. Prices also fluctuate, which can make it difficult to plan for. For example I wanted to go to Hawaii in Dec put the outbound flight from PDX was so high, much higher than other airlines, over $600 one way. After one of their sales had ended the price dropped $300 and I was able to get it with points, but the price was around $300 if I had purchased. For me, Alaska tends to be higher. I would really like to fly them from PDX to Reno because they are direct but they start high (most likely because not much competition) and continue to just go up. With the companion pass, it usually makes more sense for me to take SW with a connection or fly to SMF then to pay the Alaska price for 2 people.
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07-11-2024
06:00 AM
07-11-2024
06:00 AM
This is correct. Also if the Holder upgrades to A1-15 the companion pass will not receive the upgrade. I flew yesterday and have been flying every week for months with my companion pass and we received sequential seat assignments on every flight. I have also seen the postings of those that have not and I am not sure why, maybe they were added late, or there were so many other A-list on the flight it is hard to say.
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07-10-2024
12:08 PM
1 Love
There are options if you are cordial with the ticket owners, but it sounds like you are not. When a ticket is purchased in a person's name, they become the owner of any funds from a cancellation, typical with most airlines. If it was an I wanna get away + fare, and assuming they had a rapid rewards account, then these are deposited into their rapid rewards account and available to transfer to someone else. If they are not I wanna get away plus, you could purchase a new flight that is an IWG+ and it would become transferrable if cancelled. If you think you will have better luck with Delta I wish you the best. You will have to purchase a non-refundable ticket (which you could have done on SW too). Delta also has change fees so expect about $200 to just change the ticket on top of any new fare for a new flight for the ticket owner and they are also not transferrable to another person .
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07-10-2024
11:39 AM
07-10-2024
11:39 AM
I just did this today via the app; If you are not able to do it I would guess it is because there are no upgrade spots available; There are only 1-15 and business select gets these seats, if any are left over then they are available for upgrade via the app, 24 hours in advance. I f you purchase a business select seat then you would not have to upgrade and would be in postion 1-15
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You can always try to reach out, worse they can say is no. Instead of getting on hold, try their customer email account or I have had the best luck with their "X" account.
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I fly all the time, a couple times a week. People always get in line in the order of the ticket number and get in front of people with numbers higher than theirs, otherwise it would just be A, B, and C. The other passenger was mistaken.
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I don't know the official policy but had been traveling on a flight where I ran into a friend, that friend boarded early (with the upgraded boarding position) and tried to save an exit row seat for her very tall granddaughter, but the flight attendant would not let her save the seat when someone else asked if it was open. I would assume that if you wanted to sit there, you could have.
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07-07-2024
08:04 AM
07-07-2024
08:04 AM
Not normally, this is mainly a customer forum. I would try customer service or their “X” account
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07-05-2024
03:39 PM
07-05-2024
03:39 PM
Try calling customer service they can change them and possibly give an explanation as to why you can't do it online
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