Southwest Airlines Community

Hello   From the southwest website: We are currently accepting air reservations through November 3, 2018. On May 31, 2018 we will open our schedule for sale through January 6, 2019. This date is subject to change! Please check back frequently.   in regards to travel to MCO I would recommend going from LAX or SAN (San Diego) I have flown on a non stop from SAN and it has been great usually cheap and only about 4.5 hours on the way to Orlando. LAX doesn't usually have a non stop flight that I have seen but it does have one two or three stop no plane changes which would mean you just stay on the plane but keep in mind you may be on the plane for a really long time if you choose one of the two or three stop no changes and if there isn't a lot of time between the stops you may not be able to use an airport bathroom or get food for hours so I would pack snacks for that long of a flight and prepare to be on a plane for a while. If the only options are two stop or three stop no change or a layover I would pick the layover just so I can not be on a plane for so long but that's just me.    Hope this helps Blake  ... View more

Hello   sorry to hear about your recent experience   If you would like to discuss with southwest I would call customer relations at 855-234-4654 or you can email them online by clicking on the contact us link on the bottom of the home page.   hope this info helps  Blake  ... View more

Hello    I am not aware of a program to prepare someone with a disability for a flight. My recommendation is to show up to the airport early and talk with the gate agent and then the ops agent who takes your ticket then I would introduce the child to the FA's and captain this might help the child feel better about flying and that way the crew is aware so they can try to check on the child to see how he/she is doing and if they need anything like a drink or snack to help them.    I do know for security purposes you can call the TSA ahead of time and they can help as I know that security might be frightening for the child as well. They have a Special department for that and I will try to find the phone number for that department so you could call them if you would like.    I would pre board so there is extra time for getting settled and then things should go smoothly. Back In the day my brother was scared of flying so the first time we got hi. On a plane we introduced him to the crew and he felt better and then they made sure he was good throughout the flight    hope all goes well Blake  ... View more

For those who's devises are not compatible with the updates I would just recommend using the full website you can check in on the full website and have a boarding pass texted to you from there as well.  ... View more

Have you tried to delete the app and re install?    ... View more

Hello   from what I have seen on flights people do carry them on without any problems that I have seen and they just lay it on top of other bags you don't want to put it on the bottom or your dress will get squished and possibly damaged. I don't think there are any closets for you to store the dress in but laying in the overhead bin should work just fine if you place it on top of bags.    congratulations and hope all goes well with flying with the dress! Blake  ... View more

One thing to keep in mind is other airlines charge you to cancel your ticket and if the funds expire your out of luck as all tickets have an expiration date with all airlines so getting some to me is better than getting none which is what you would get from other airlines. But as @chgoflyer said it's an unpublished policy and they can change it at any time and it's not a guarantee that they will make the exception to offer an extension for a fee.   ... View more

Sure here is the link    https://www.southwest.com/contact-us/contact-us.html   on that page there will be a link under the email us that says send us a message when you click on that you can fill out your info and they will respond as soon as they can. I would recommend opening on a computer as it is more user friendly in my opinion.   if you need any other help trying to email please let me know!   Blake  ... View more

@StAugustine   No I do not work for Southwest Airlines just a southwest fan who is here to help people when I can.   Blake  ... View more

Congratulations on making it this far in the hiring process hope you get the email for moving on to the next step soon. Blake  ... View more

Hello   Sorry to hear you left your phone on the plane I know I would be upset if I did that myself.   I would try calling the lost and found at the airports and maybe they can help otherwise if you didn't fill out a lost item report with southwest I would do that and hopefully they find your phone. I know planes go though a deeper cleaning overnight so my guess is it might have been found over night and it would go through processing to get to the lost and found office so if you call the airports and they say they don't have it don't lose hope as it may Ben in transit to the lost and found and they may contact you in a week or 2    hope you get your phone back Blake  ... View more

Hello   I guess you could add it since it's a paid job and it shows experience with people so it wouldn't hurt to have on your Resume.   good luck with the phone interview! Blake  ... View more

Hello Happy birthday    Sorry your birthday was reunited because of a flight delay which got made up and ended up leaving close to on time as well as the delay and gate changes    I know that when you book the wanna getaway fare you must pay the difference in fare to move to a different flight now I know if the delay is more than 1 hour you can call reservations and they can make a one time change for free if other flights are available.    I would recommend calling customer relations to discuss your flight problems at 855-234-4654 or you can email from the southwest website by clicking on the contact us link at the bottom of the home page. You could also try to reach on on twitter or Facebook in private message    also about that voucher that no one receives I have actually received those vouchers before by email with no problem if you were suppose to receive one and didn't I would check your spam folder or reach out to customer relations and they can research what happened with the voucher and re send if needed. If they issued you the voucher today or a few days a go it can take up to 2 weeks to get the voucher.   hope this helps  Blake  ... View more

My thinking on why they don't release the schedule so far out has to do with the amount of changes they may have to make for example delta and the others have the schedule out a year in advance but I have noticed they have a lot of schedule changes so you book a 1pm flight it may end up being noon or 2pm which I think the airports and the FAA have to do with those changes but I am not sure but I would be interested to know why only 6 months out  ... View more

Hello   sorry to hear about your recent experience with Early Bird check in    early bird check in does not guarantee a specific boarding group as there is no limit to the number of people who can buy Early Bird    about the number of families there is no way to know how many of those will be on your flight until boarding but sorry if there were so many on your flight    if you would like to discuss with a southwest representative you can reach out on Facebook or Twitter in a private message or you can call customer relations at 855-234-4654 or email them online by clicking on the contact us link on the bottom on the southwest homepage    hope this helps Blake  ... View more

Hello   i would recommend buying the Early Bird check in so that you will be automatically checked in and your chances of being towards the front will be better or you could wait until you get to the airport and pay for upgraded boarding if it's available and it will make you one of the first 15 people after pre boarders so you should be able to get one of the first few rows also by buying one of these options it will increase your chance of seats together because if you end up in the late B or C group you may be separated as it's usually only middle seats open at that point.    i have noticed mid cabin seats seems to be calmer to me during turbulence flying isn't to bad just arrive early and relax bring a book or something and the flight should be great     hope your flight goes well and feel free to write back after the flight to let us know how it went  Blake  ... View more

@gregdominguez   I am not aware of any get notified of new job postings by email but I would suggest checking every few days to see if a new job posting exists    for your own security I would recommend editing your post to remove your email address.   thanks  Blake  ... View more

I would talk to the gate agent and maybe they would be able to give you the extra time boarding which is between the A and B groups which isn't a guarantee. but as @chgoflyer said you may not technically qualify for pre boarding according to the pre boarding policy but I would talk to the gate agent and they should be able to help you in the best way.   hope this helps Blake   ... View more

Hello   sorry go hear your having trouble accessing the website I would try the link that @chgoflyer suggested.   if that doesn't work another thought I had was to download the Southwest Airlines mobile app and maybe that will work for you    hope this helps Blake  ... View more

Hello   sorry to hear about the delay. Aircraft swaps happen for a number of reasons and sure they can be inconvenient hopefully they will have you on your way soon also glad to see they compensated you for the troubles if you want to discuss with someone from southwest I would recommend calling customer relations next week when travel is complete at 855-234-4654 or you can message southwest on Facebook or Twitter for help if you want to look at other flights feel free to call reservations at 800-435-9792 to see what other flight options may be available.    sorry for your delay and hope your delay lessens and you get to your destination as quickly as possible   happy Easter   Blake  ... View more

If you found one or more of these answers helpful would you mind marking the answer(s) that helped you a solution to help others who may have the same question    thanks Blake  ... View more

@wickedcpa   That is correct the next time new dates will be bookable is when the next schedule is released which is currently expected in May and no new dates will be bookable in April unless the schedule release date changes    hope this helps Blake  ... View more

Hello    I would recommend checking out the southwest career website at the following link https://www.southwest.com/html/about-southwest/careers/index.html   There you can check out all the different job postings currently available as well as see requirements for those jobs such as age or experience   i do know that they just recently had flight attendant positions close but keep watching as you never know when they will have another flight attendant opening.    hope this helps Blake  ... View more

Hello @jdmcclellan   as @TheMiddleSeat said this is not a scam and is a real promotion I received the same email today myself and I am signed up and ready to earn those bonus points.   Also for your own account security I would recommend blurring out your rapid rewards number in the picture.   hope this helps Blake  ... View more

Hello   sorry to hear of your recent experience I would recommend calling customer relations at 855-234-4654 to discuss your experience or you can email them from the contact us link on the bottom of the southwest homepage but they won't be able to help with any potential compensation though this platform.    hope this helps Blake  ... View more

Hello   i hate schedule changes to hopefully when they release the next schedule they will add the austin to Chicago early morning flight as I have taken it several times myself and it was great not sure why they are taking it away but looks like it's still there until summer time which is when I notice it going to a 10am flight    hope it comes back for you and I as i will miss it too Blake  ... View more

Sorry for your delayed flights recently have you tried to reach out to customer relations to discuss? If not I would recalling them at 855-234-4654 or email them from the southwest website by clicking on the contact us link at the bottom of the homepage    hope your future flights go off without a delay  Blake  ... View more

@Lrg55   i would recommend calling southwest customer relations at 855-234-4654 and talk to someone there about your recent flight delays I know they are no fun but they are the best with helping making things right with lengthy delays if they are Southwest's fault you could also send an email from the southwest website by clicking on the contact us link at the bottom of the homepage.   I would also recommend editing your post to remove your email and rapid rewards number which is for your own protection as they won't be able to resolve customer service issues here.   hope this helps Blake  ... View more