I’ve taken several flights this month and most have been 50-70% full so maybe you will still luck out with an open seat next to you but as mentioned seats aren’t being blocked on any airline here in the states. If your uncomfortable being around people you could always do a road trip or charter a plane.
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So my dad had a similar situation back in December 2020/January 2021 his flight was Dec 28th with a return on Jan 3rd when it posted it gave both credits to 2021 not 1 and 1 like it should have after a few circles I did get an agent on Twitter who was able to get it figured out. I would reach out on Facebook or Twitter in a DM and hopefully they can assist.
-Blake
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Because your layover is more than 4 hours you might have to recheck the bag. Pre covid southwest didn't sell layovers over 4 hours and one time I booked a long layover and was told they wont check it all the way but now that they are selling these long layovers I feel they should be able to check the bag all the way although you might need to visit the full service counter to check in if the kiosk won't work.
When the layover is longer than 4 hours the system treats it like 2 one ways (even though it acts like a connection when booking) that's why in the email it shows flight 1 and flight 2. On the app or website it might show up with departing and departing but listed like 2 flights but not to worry you should be fine all the way to your final destination.
The one thing I'd be curious to find out is since the layover is so long and it shows up like 2 flights (as if it wasn't a connection) will it still check you in for both flights at once or will you have to check in twice.
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01-20-2022
12:05 AM
01-20-2022
12:05 AM
I know a few of my FA friends who are based at hobby and other airports park off site at places like Wally Park or the parking spot
I’m also guessing they have an employee lot for employees but if you work at hobby you might ask your co hearts however for security reasons they would probably not give out that information unless your an employee.
-Blake
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01-19-2022
11:55 PM
01-19-2022
11:55 PM
Unfortunately no one here will know when a job posting will show up for applications.
Your best bet is to sign up for the talent community on the careers website that way you can get job alerts by email for the jobs/locations your interested in.
-Blake
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01-14-2022
11:31 AM
01-14-2022
11:31 AM
Unfortunately Most promotions/sales offered by Southwest end at midnight (well 11:59pm) Central time and it does end up causing confusion for those who don't read the terms and conditions and it leaves out those late night ticket buyers in mountain and Pacific time zones.
Since you contacted Southwest and they rejected you the best you can do is share your feedback and hopefully a change will happen in the future with these promotions.
-Blake
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01-12-2022
11:50 AM
01-12-2022
11:50 AM
I would reach out to your recruiter to see what they have to say. In the meantime you might ask your doctor for a note in case it would be needed for some kind of exemption.
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01-10-2022
02:01 PM
01-10-2022
02:01 PM
As stated if your RR number is attached or not doesn’t matter. all that matters is that the name on the credit matches the name for the new flight you book. LUV vouchers can be used by anyone but travel funds only apply to the name attached.
you can use up to 3 forms of payment to pay for a reservation (2 TFs plus credit card or 3 TFs if the funds cover the whole reservation)
-Blake
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@PaulM1 wrote:
This is my first reply (comment) in this community.
I tried... but received bad information from Customer Service Representative (CSR) on two (2) separate occasions.
During my first call, I was "assured" in no uncertain terms (I had the call on speaker phone and my wife heard the same thing I did) by a CSR that I could "buy" two (2) on-way tickets - one (1) for me and one (1) for my wife and as long as we flew the trip, I would quality for the limited time promotional companion pass (the pass). I bought the one-way tickets and I purchased a round trip ticket for myself to Hawaii (not cheap) for a flight (within the promotional window) with the idea that my wife would fly with me (as my companion) for free. Then, 10 days after we both flew the one-way trips, I had not received an e-mail (indicating that I had qualified for the pass).
During my second call, I was "assured" by another CSR that I had qualified (that the two (2) one-way trips met the qualifications for the pass), that sometimes it takes more time to get the e-mail (from marketing), and that I couldn't add a companion until 1/6/22 anyways. In other words, I should not to be concerned. Well, by 1/6/22, I had not received "the" e-mail and I was not able to add my wife as my companion to the fly with me on the flight I had already booked to Hawaii. Then, on my third call, I was informed by a CSR that I had not qualified for the pass, there was nothing she could do about it, that a supervisor wasn't available to talk to me (that a supervisor couldn't do anything about it anyways), and that I could go to the website under contact us and submit a complaint (to corporate).
So, here I am. Based on the bad information provided by two (2) Southwest CSR's on two (2) separate occasions, my wife and I flew the one-way trips (which we could have flown with another airline), I bought a roundtrip ticket to Hawaii (which I could have purchased on another airline), and I can't add her as a companion.
Your suggestions are welcome.
Thank you.
Unfortunately one of you would have needed to register then book 2 one ways where you travel then fly before the deadline back in November. You can’t each take a one way flight since you are different people. Had you or your wife or both of you completed the 2 one way flights you would each have a companion pass (or whoever completed the 2 one ways would have a companion pass)
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I have been running in to this same issue with going to the Bahamas. I did a quick google search for same day PCR tests and found a place with results in 2 hours maybe you can find out like that near you. Im actually getting tested today and hopefully I’ll be on my way to the Bahamas on Thursday with my negative PCR in hand.
-Blake
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It’s too bad we can’t make ourselves our companion (if we have no one traveling with us) to get an Open middle seat.
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01-08-2022
09:50 PM
01-08-2022
09:50 PM
I think its a new security measure because of a situation that happened here a couple months a go.
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You could try reaching out to Southwest on Facebook or Twitter in a DM and hopefully they can fix the spelling error (as long as it is a minor spelling error not changing the whole last name)
-Blake
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In my experience when I typed the companions info exactly as it appears on their RR account (including their address) it would auto populate their RR number once the companion is assigned. When you add the companion for the first time on the website you can’t add the RR number to the info being entered hopefully that will change though in the future.
for the sake of getting the RR number corrected I would reach out to reservations at 800-435-9792 or reach out on Facebook or Twitter and they can assist
-Blake
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First I wouldn’t check a laptop that’s just asking for trouble because if your bag were to be damaged your laptop most likely wouldn’t be covered by the airline
with TSA going through a bag I would rather them go though a bag if they think something suspicious was in the bag because if they just look at the top and move on and miss something bad I don’t need my plane going down because they missed something. I know TSA checks electronics at the security screening checkpoint maybe they look in checked bags at electronics as well
you can always share that feedback with TSA since SW doesn’t always control when the TSA goes through a bag.
-Blake
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01-06-2022
11:53 PM
01-06-2022
11:53 PM
For those with issues did you register for the promotion then book and fly by the deadline?
the thing that most miss is you needed to register first and if you already had a flight booked before the promotion came out and didn’t rebook it won’t count.
for those that qualify you should have gotten an email back when you qualified saying you will get a companion pass then this morning you should have gotten an email saying you can add your companion and that you were awarded promotional companion pass
-Blake
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When you are on the WiFi landing page in the hamburger menu you should see an option for A List preferred you would click it and log in to your RR account and it will connect you for free. Keep in mind A List folks still have to pay for WiFi
-Blake
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12-29-2021
04:40 PM
12-29-2021
04:40 PM
After some research i found that SDF HOU non stops will start again June 5th Sunday through Friday I'm not sure if it's a seasonal route but 1 non stop each way does exist for the summer.
-Blake
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Have your checked the spam/junk folders on your email? If you have gmail I would also check the promotions/social folders in case the email went to the wrong place.
when searching your email try searching southwest or drug test (in case the email came from a non southwest email address)
-Blake
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12-23-2021
07:14 PM
12-23-2021
07:14 PM
I did some shopping through Rapid rewards shopping and the points posted to my account 3 days later if you have shopping to do you could do that or as others have recommended book a hotel and enjoy a night on the town and earn the points you need to get the Companion pass.
-Blake
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I would log in to the careers website and see if there is an option to update personal information.
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@bwallet wrote:
@bec102896 And this delay has basically killed this forum. 😞
Agreed! Hopefully they will be able to remove the restrictions soon and we can get back to being the active forum we once were.
Thanks for sticking around though.
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@aMomTo6 wrote:
Oddly I posted this days ago and it never showed up. I ended up finding that post you mention and even commented there. My comment there also was MIA for several days. Weird!
Moderators have to approve posts right now because of a situation on here recently (well about 2 months a go) sorry your post was delayed in being approved.
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I'd be curious if the mandate ended in March (or whenever it ends) which airlines would still require them.
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At least she made the cruise right?
I'd arrive at least a day before in case a flight issue were to happen (delay, cancellation, delayed bag)
Also if I'm going on a cruise I would carry a bag on because bags do get lost and I wouldn't want to wear the same outfit everyday on a cruise
As suggested you can reach out to Southwest via the contact us link or you can use the website on your delayed bag report.
-Blake
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My first guess is extra points My second guess is an extra bag (in case 2 free isn't enough) maybe priority bag delivery would become a thing? Maybe EB check in included in some fashion (if that happened they would have to add that to the anytime fare as well) I just hope they don't end up taking benefits away or make it harder for A List folks to use benefits if they do add some form of auto check in perk or same day standby perk or any perk for that matter. I'm also curious how much higher that price will be from wanna get away to new fare cat. Compared to anytime -Blake
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12-06-2021
05:16 PM
12-06-2021
05:16 PM
LUV seeing more Southwest flights in AUS and interesting to watch SW and American go crazy in Austin.
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12-01-2021
01:27 AM
12-01-2021
01:27 AM
You will earn Rapid Rewards points and the flight will count towards A List and companion pass Just another note keep in mind with LUV vouchers they don’t cover taxes so you will still have to pay a little bit on a Credit card or use a travel fund and the travel fund will cover taxes. Also note If you pay the taxes with a credit card the funds will keep the expiration date of the voucher should you have to cancel later. if you apply a travel fund the earlier expiration date between the travel fund or voucher will apply. -Blake
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11-25-2021
01:13 AM
11-25-2021
01:13 AM
From time to time schedule changes happen and unfortunately sometimes those changes make it where you can't connect to get to your final destination and you will see that no flights exist when they still might exist you just might have to stay overnight somewhere else first. One example I am flying to NAS in January but SW only flies from BWI and FLL on the day I want to go but the flights depart those cities before I could arrive from SAT so I would need to fly to another city the night before so I can get to NAS I would look and see what city they fly to on the date you need and book 2 one ways or you could look in to other airlines if those options won't work for you. **Remember if the airline changed your flight and you don't like the new flight you can request a full refund to your original method of payment.** -Blake
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Once you click book a confirmation number should have followed if you didn't get a confirmation number your reservation was most likely not confirmed. If the charge is pending it would probably fall off in a few days if the charge posts then you should reach out to customer relations on Southwest.com or you can send a message on Facebook or Twitter and hopefully they can fugue out what happened.
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