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12-07-2023
10:29 AM
12-07-2023
10:29 AM
@jspartners wrote:
Thank you for the Reply ... let me try that ...
drum roll ... and what happened?
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This was put on reddit by Southwest.I'm surprised it is not on Southwest's blog. The second bullet will answer the standby question that lots of people ask.
Hello Southwest Customers!
Your digital experience just got upgraded with our December release to our app and website.
Here are a few helpful updates to make your travel with us even easier:
Digital Same Day Change has Landed! Premium fares that include same day change benefits - including Wanna Get Away Plus, Anytime, and Business Select, as well as A-List and A-List Preferred members, can now change to a different available flight within the same market on the day of travel within the app with just a few taps. Customers on a Wanna Get Away Fare that do not yet have tier status can also easily use this experience and pay any fare difference. Look for this feature on the day of travel when you view your trip details in the app or mobile website. View an example here. Learn more about this benefit.
Improved Same Day Standby Seat Information. We’ve added the number of open seats and the number of already listed Customers to our Digital Same Day Standby flow. This makes it even easier to choose which flight to use our new Free Same Day Standby feature. View an example here. Learn more about this benefit.
Digital Split a Reservation Improvements. Earlier this year, we made it easy to split up a multi-passenger trip when you need to change or cancel your trip. Now, you can do this for trips that
include minors (ages 2-18), and the system will ensure that each child remains with an adult. View an example here.
Improved Rapid Rewards content. We’ve updated our informational content to be more mobile-friendly. We hope this makes it even easier to lear about your award winning loyalty program. We also continue to make your account even more mobile friendly. Check it out here
Note - not all all trips may be eligible for these features. Please refer to the app and website for all terms and conditions.
We hope you enjoy these new enhancement and as always, thank you for flying with Southwest! Plus, a huge thank you to all the Southwest Team members that helped bring these improvements to the skies.
With LUV,
Your Southwest Team
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it works for me.
What is the error message?
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12-06-2023
10:21 AM
12-06-2023
10:21 AM
I have this problem with one of my computers. It is caused by my anti virus interacting with Chrome.
I can use one of the alternate southwest logons, which redirect to southwest.com and Chrome works fine.
iflyswa.com
setlovefree.com
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12-03-2023
05:20 PM
12-03-2023
05:20 PM
Southwest does not use different seats on different planes. Whatever goes on MAX8s goes on 737-700s and 737-800s when it comes to seat replacement time.
Likewise if 10 yers ago the "standard" seat was different, that standard seat would have gone on all planes at that time.
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12-03-2023
04:18 PM
As I said severwl posts back, the app requires a relatively new version of whate er OS you are using. What is your OS and what is the version?
Alo, I did suggest using a computer insteqad of your phone. You got one of those?
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12-02-2023
05:47 PM
@puppie96 wrote:
That’s been done, in addition to deleting and reloading their app.
What OS and version are you running? The app requires relatively new versions to function
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12-02-2023
05:40 PM
1 Love
The problem is definitely you. The reason I say that is there is no outcry from bunches of people that have the probelm that you do.
Try a different computer, different browser or alternate logon. It sometimes makes a difference.
I have one computer that will not let me use Chrome to log in to Southwest.com. My AV is causing the problem. I can use an alternate logon (iflyswa.com) and Chrome works fine. Mozinlla on the same machine also works fine.
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12-01-2023
05:15 PM
@ericacrisp wrote:
Did you bother to read the post immediately above yours?
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12-01-2023
05:06 PM
12-01-2023
05:06 PM
The policy is pretty simple. SW tries to book you on the next available flight. If you do not like that flight you may choose a differnt one (at no cost) between the same two cities -- or you may ask for a refund.
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Today, Southwest announced the Points for a Purpose Holiday Promotion offering Rapid Rewards ® Members a special incentive to increase their giving impact by donating to select nonprofits starting Dec. 1, 2023, and running through Dec. 14, 2023. This promotion allows Customers to donate cash to one of the airline’s nonprofit partners while earning points—Customers can earn 10 Rapid Rewards points for every dollar* donated, and Southwest ® will match the number of points in the nonprofit’s account.
Members can learn more by visiting Southwest.com/points-for-purpose.
Not all charities quality, but a few of those that do incude that American Red Cross and the Make a Wish Foundation.
You get RR poits for giving, but that's it. The points are not qualifying for anything else.
If you are planning year end gifts to one of the listed charities anyway, why not do so thru SW and get some RR points, too.
Must be done no later than 12/14/23
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12-01-2023
03:28 PM
2 Loves
I suggest that you provide your suggestion directly to the airline. To do so click on "contact us" below and proceed.
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12-01-2023
03:25 PM
12-01-2023
03:25 PM
Hmmm, interesting ---
I fly SW an average of about 35 times a year and have done so for years, and I am not seeing that.
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11-30-2023
07:13 PM
11-30-2023
07:13 PM
forty bucks to get 2000 points sounds a but pricey to me.
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11-30-2023
07:08 PM
11-30-2023
07:08 PM
To put it more succinctly: NEVER EVER put things you really don't want to lose in checked bags: meds, valuables, meaningful momentos.
You fly a lot and you did not know that?? Really??
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step 1: call United Airlines
step2: talk to an agent
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11-29-2023
06:30 PM
Since you are on a customer forum, it is likely the airline will nto see your request. You could send your request to the airline by clickin on contact us (below) and proceeding.
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11-29-2023
06:26 PM
11-29-2023
06:26 PM
Every ariline's contract of carriage basically says the same thing: Passenger cannot book trips that they cannot complete. Computer systems look for those and cancel one of them -- on all airlines.
I don't know the algorithm that deterines exaclty which flight to cancel but I'd be surprised if the criterion is "most expensive " If I were to guess, I'd guess the cancellation would be the most recent booking, but as I said, I don't know how the flights are picked.
Glad to hear you got your own situation straighted out at no additional cost.
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not true.
travel funds no longer carry an expiration date.
That changed earlier this year.
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11-28-2023
11:35 AM
Yeah, the one Chase is offering is the one that you do after you check in for a flight -- within 24 hours of departure time.
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11-28-2023
11:32 AM
2 Loves
Either that or be sure you cancel the return before you miss the connecting flight.
I almost always book 2 one ways instead of a roundtrip
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11-28-2023
09:13 AM
3 Loves
You only earn points/flight credits for completed itineraries. You did not complete BNA/SAV so you earned no points. There is no partial earning of points.
And yes, if you skip a connection (even if you tell the airline you are doing so), the airline will cancel your return flight -- not just SW, but every airline.
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11-27-2023
06:07 PM
11-27-2023
06:07 PM
Not all city pairs qualify. You'll get an error message if you try to use cyber30 with an invalid city pair. In my case DAL/MDW does not qualify.
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11-27-2023
06:02 PM
11-27-2023
06:02 PM
Actually, the rule is you cannot earn two RR bonus points buckets withn 24 months. If it hs been more than 24 months since your last RR bonus, you can cancel yur card, apply for a new card and get another RR bonus.
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other airlines have assigned seats you have to pay for. That's why it does not happen on other airlines
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11-27-2023
02:27 PM
I hope you filed a damaged bag report before you left the airport. That's supposed to be done within 4 hours of getting the bag
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11-27-2023
01:34 PM
11-27-2023
01:34 PM
Not all city pairs are included in the sale. I tried to book DAL/MDW and got the error message.
If you try to book a city pair that is excluded from the sale, you get the error.
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11-27-2023
11:45 AM
11-27-2023
11:45 AM
It depends on how much you fly. If you don;t frequently fly, probably not. You can check in at t-24 and if you get a bad boarding position, you can try to pay to upgrade to A1-A15. Do that three times and you spend about $150
If do fly frequently -- the question is "how much is a oretty much guaranteed A-Boarding position on every flight worth to you/"
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11-27-2023
11:38 AM
Sounds to me like you should contact Uplift.
If your credit card charge shows as pending, you still haven't been charged. It's a real charge when the word pending is removed.
Pending means one of two things:
1) The charged happened on day one and it's still day 1 (meaning your bank hasn;t acted on it yet)
2) The bank is waiting for verification from Uplift that the chage is real -- if a charge shows as pending for more than one day, that is still the case. It also likely means there will be no merchant verification and the charge wil simply vanish is a few days. Merchants typiclly send the verification on day 1.
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