Southwest Airlines Community

Lol and look at the rates? After SW destroyed peoples holidays you’d think they’d have favorable prices??? Nope! SW now looking to take advantage of customers again with ridiculous fares. This also caused other airlines rates to skyrocket because of all the SW customers booking with other airlines who are more reliable. All of their flights now are booked with SW customers who no longer trust the liars at SW ... View more

Returning to NORMAL you say? WTH does that mean? Normal for Southwest means more nightmares for travelers foolish enough to keep booking this GHETTO airline. Spirt or Frontier or The Greyhound, Amtrak or a Camel are more reliable than this circus company.  ... View more

Absolutely NOT!! No one Should trust these morons with the current Executive Team of Bob Jordan and and Ghetto fleet of airplanes without any first class. SOUTHWORST is a dam joke ... View more

You claim someone else isn’t very bright yet you sit on here trying to defend southWORST. Why? Are you on their payroll?  ... View more

Man, it’s just awful and I’m sorry to hear you’ve had to deal with that but I’m also confused as to why you continue to fly such an incapable airline like Southwest? why not step it up and get with a better airline like American or United that also provides first class and guarantee Customer service especially for Premier customers. while united has its own issues is far above better than a company like Southworst, the absolute despicable, garbage, dump JR Varsity of airlines, and I even include that with the discussions of Spirt and frontier, just stay away from these clowns  ... View more

That’s exactly my point to even suggested the governments a better option shows you just how badly run south were stairs. They are not capable they are a ghetto airline. They don’t know what they’re doing. They have cheap technology, old busted, planes and no first class ... View more

Unproductive you say? Customers are stranded and appalled at How Your company is not addressing these concerns. Instead of deleting posts that arent in FAVOR of blaming everyone and everything Southwest, shouldn’t you be on the phone or at airport HELPING the people that you destroyed their Holidays. Your company’s one, and only concern is saving face and blaming others and having no accountability it’s sickening. ... View more

Stop making excuses for this crap airline. It’s embarrassing. While all the other airlines have been up and running the Air Bus System of SouthWORST are still cancelling flights and leaving people and families stranded during the holidays. Our company removed SouthWORST as an option for booking travel because they are to unreliable. You trying to defend these clowns lack of customer service is DISGUSTING AND DISRESPECTFUL to customers who are being impacted. I thankfully have common sense to know better than to ever fly This Joke in the air. I flew United from Den to Lax Friday and back home Tuesday without an issue while seeing all the Southwest passengers stranded and standing in lines. SouthWORST should be taken over by the Government  ... View more

Only a fool would fly SOUTHWORST. Literally a ghetto bus with wings. Trying to blame only weather on their latest disaster is an insult to customers who have finally learned their lesson about giving their money to these jokers. While all the other airlines have been back almost running normally since the storm these jokers and liars still are blaming a storm from 3 days ago. SouthWORST is a joke. STAY AWAY ... View more

Smart move....NEVER deal with Southworst again. ... View more

Sorry its your problem to deal with NOT SOUTHWORST'S. YOU made the mistake of buying a ticket from a clown 🤡 airline and now you have to deal with the consequences. All of the additional costs you've had to counter are yours to pay for. SouthWORST has zero accountability  ... View more

I sure don't and never will under zero circumstances. Thats why I haven't had any travel disruptions. I feel bad for the suckers that Southworst continues to stick it to. ... View more

Rebook your flight with another airline. Cease doing business with SouthWORSRT ever again. Best advice i can give you. They don't care that they've stranded you. ... View more

Thats great insight. Thanks. That should help the hundreds of 1000s of travelers you've stranded today. Clowns ... View more

Southworst will always find a way to stick it to the suckers that buys their tickets. They have no problem canceling flights and making flight changes but if you happen to buy a non-refundable ticket too bad. Southworst will just smile at your face and move on to the next sucker. This company has ZERO accountability. There should  be no such thing as non-refundable tickets during a pandemic.  ... View more

Hilarious how these clowns want to point to an assessment of their operations made by a 3rd party they PAY to write up a report loaded with fabrication. I too have been forced to fly Southworst and have also made the mistake of THINKING they were the best option. Bad Bad mistake. Out of 8 flights I took this year all but 2 were either canceled or over 2 hrs late. They're a JOKE ... View more

If that were the case they knew well before that my flight was going to be canceled..yet the flight remained ON TIME up until an hr before takeoff not leaving customers with an alternative. Thats completely unacceptable. This airline had ZERO ACCOUNTABILITY  ... View more

So you work for Southworst? Posing as a customer? Your claim is impossible. 26 flights and no cancellations or serious delays. You sound like Bernie making ridiculous statements during Presidential Nominations.  ... View more

Smart move....You literally can't rely on this JV airline. Their common practice of canceling direct flights and rebooking customers on flights with connections when direct flights are available is mind boggling. They do that because they know customers have to wait 2+ hrs on their Awful customer service line. Easily the worst I've ever had to deal with. NEVER AGAIN!! ... View more

Yes that is correct...and I haven't flown this 3rd rate airline since July. I had limited options flying out of Burbank and was hopeful Southworst could finally have an on time flight. But of course not only was it late , they canceled. Shouldve known The Greyhound Bus or a Camel were better options than Southworst. I was then forced to go to LAX to catch a flight on a reliable airline that doesn't cancel flights last minute. In looking this morning The 🤡 s at Southworst intended to reaccomodate me with a flight with a connection to replace the direct flight I paid for that they decided to cancel. Gee thx Southworst. Rebook me on a connection so I can get stuck in another city since there are sure to be more OPERATIONAL issues with your circus airline today. Good Ol Southworst...customer pays for a DIRECT flight the day before, they ACCOMODATE me with a flight the next day with connections. This airline has ZERO accountability, an awful Board and Executive Team, and clowns 🤡 working operations. No clue how anyone could give their money or trust into Southworst. Good luck today getting to your destination if you booked the Bus with Wings Today. 75% chance you dont arrive on time or even at all. But I'm sure they'll Reaccomdate you on a flight with connections the Next Day. ... View more

Honestly I would just eat the cost and move on. SouthWORST just doesn't care about their customers. They point blame elsewhere and ask you to call and wait an hr plus on their customer service line. Its a joke. Noone should have to deal with this nonsense. You'd think SouthWORST would try to contact you and fix the problem yet even though they were at fault its on you to deal with it. Their customer service center is another understaffed department that their wonderful operations team has FAILED on. ... View more

Really? They provide vouchers? Than why didn't they last Friday evening for canceled 9:30 flight to San Diego? They left us all hanging. Cost me another $155 Uber Ride home and back for added flight the next day. I guess we were lied to at airport. They said they were there to get us rebooted.  Not true about SW only one to give refunds or flight credits. I fly United all the time and they did the same as im sure all other airlines did. And I dont know bout others but United still isn't charging change or change fees. Where are you getting your info? Except from United: "No more change fees   Enjoy more flexibility when you fly with us. We’ve permanently gotten rid of change fees ffor most Economy and premium cabin tickets for flights within the U.S., or between the U.S. and Mexico or the Caribbean. You also won’t pay change fees for international travel originating in the U.S."   So you are lying like SouthWORST employees like to their customers. Unreal. Just like the lies about weather. How bout being truthful and admitting their workforce can't meant demand? SW is just unreliable. ... View more

Staff shortages and Technical issues fall on The Management yet SW pushes their incompetence on to the customers. They take zero accountability. And no im not happy when other airlines are flying to the same destinations yet SW claims weather as reason for cancelation. Travelers aren't a dumb as SW thinks we are. When United screws up they provide Vouchers and Hotel yet SouthWORST SAYS....Sorry we don't do that. Customers are left to fend for themselves. SW should be embarrassed how they've treated customers and customers should take our business elsewhere until SW can start with STAFFING needs. No excuse for that. ... View more

Yep SouthWORST Loves to use weather as the Excuse for incompetence. Funny that all the other airlines flights to same destinations at same time aren't canceled or even delayed. And since when do you immediately cancel a flight due to weather? Not even delayed.. I guess SW has some unique weather monitors that other airlines don't use. STOP LYING to your Customers SW ... View more