Southwest Airlines Community

Tell us all about it! Pleeeeease. ... View more

TOPS is the training center in Dallas.  ... View more

It's a pdf link at the bottom of one of the onboarding emails. Actually, there are 2, and they are super small. It doesnt show up as an attachment, weirdly. Like I said, it doesn't give much detail in what happens on any given day. From what I've read, we will do classroom training, then we will rotate through the different positions that are gate side (ticket counter, bag tag, etc), then we move air side for the remainder of the time where we are paired with our mentor and shadow and train with them at the various positions. After 2-3 weeks, we go to TOPS. 😀 I assume it's 2-3 weeks because they probably only send people twice a month.  ... View more

Can I be nosey? Lol. When was your start date? How was the first week of training? I am looking for some insight into what the time before Dallas is like. We are all excited to know. 😀  ... View more

I think it depends on your job. From what I've read in past posts, the first few days we will be in a classroom learning SW/FAA rules and regulations. In the onboarding emails, there is a pdf with our training schedule, which doesn't give any specific information about what we are doing on any given day. Lol. Dallas is 2-3 weeks after we start at the airport. Also, it depends on what your position is, how long you're in Dallas. CSA=11 nights. Ramp=4 nights. The Dallas travel info will be given to you by your local SW employee travel person after your start date... I hope we are all in Dallas at the same time. ☺️☺️ ... View more

Unfortunately, there is no set schedule. Check out some of the other CSA Hiring Timeline posts. I was contacted about an interview the same day I applied... others waited for months.  ... View more

https://swa.is/CareerConnections    This one is held every Tuesday. You'll have to register via the link. It goes over interview stuff and they answer questions after.    Before my interview, I clicked around the Careers page. I explored what was offered. I read the testimonials. They will ask you what you know about Southwest and why you want to work there. There is a lot of info on those pages to use for those questions. Southwest wants to hire people who are passionate and motivated. 🙂 Good luck. Hopefully this helps! ... View more

You're welcome! I start 4/4 at TPA and hopefully we will be able to hit TOPS at the same time! Yay! Congrats 😊  ... View more

Any updates?    I once had to deal with AA for a screw-up and it took about 4+ months before I saw any resolution (AA vouchers and a nice check). I did it all via their website and email. It is frustrating but this stuff does happen often. It's even more annoying when it happens to ourselves. Good luck with the bag and hopefully they can get it to you soon with an adequate resolution.  ... View more

Check your dashboard to see if your submission is still there. They may have removed the listing from the website all together. I do suggest trying to get in contact with your recruiter, if you have one. Maybe you accidentally missed the first email, which is time-sensitive? Or, it could be sitting in your spam folder. Unfortunately, there are so many things that could have happened. Keep trying to contact someone. Good luck.  ... View more

They told me 3-5 days but it ended up being almost 3 weeks. Heh heh. 🥴🥴🥴 It also said, at the latest, you'll get all the info the Thursday before your start date. 😬  ... View more

No prob. Keep an eye out for those onboarding emails. One of them has the basic training schedule and info for TOPS at the very bottom. It'll be 2 small links to pdfs. With Gmail, they didnt show up as attachments and weren't in the main body of the email. I almost missed it. 😬 ... View more

You'll go to TOPS 2-3 weeks after your start date. 😀  ... View more

Yay! We are start date twins! 😄  ... View more

Let's hope the process goes smoothly for you! I will do my best to keep posting. I do my best to helpful when I can. @About2be  ... View more

My experience has been 5 days for a confirmed start date. However, I've noticed for some it takes a few weeks. Hang in there, the emails will come. You can always send an email to your recruiter just to make sure you didn't miss anything. 😉  ... View more

I'll be in Tampa too. 😀 I assume it's moving a bit quicker because it's a bigger airport...? At this point, who knows! Lol. ... View more

@msaprilnicole 4/4! I still have some time but I know that stuff needs to be done before my first day. I don't want to make my benefits elections on the fly. Send an email to your most recent POC. I think it's the WNCO email for new hire stuff. They'll reach out to your station for you. I'm about to send the same email soon. 🥴 ... View more

I can't wait for my first day! 4/4 is so close, yet so far. At least I have time to work on my tan before then! Haha! 😎  ... View more

Omg! How fun! I already failed for the day! Lol. ... View more

Oh. Lol. Ok!  👍🏼  ... View more

It's the dashboard that shows you the jobs you've applied for.       My own dashboard for you to see my app/info, and notice the link. You are right, you cannot view jobs on this site. It is only for applying and the interview process. I can't explain anymore that you do have the right info for the dashboard. @AndrewArledge  ... View more

@Av8orCree THANK YOUUU! How's it goin!? I am dying to know how you're doing and when you'll be in Dallas. ... View more

Please don't be misled. You have the right info, @AndrewArledge Use the link that came in your email.  ... View more

When I click the link that came with my emails, it directs me to this website. Looks like the same web address!        ... View more

You signed all those forms, right? I.e., employee guidelines, harassment, afffirmative action... and at the end it has that big boarding pass?    Did you fill out anything else? Like a new hire packet with benefits information? I haven't done anything with that and the station hasn't been in contact with me yet.  ... View more

Send an email out to your recruiter. That seems a bit long... however, a few people have just barely started getting their start date emails. They seem to do things in batches. I'm still waiting on my new hire paperwork that was supposed to arrive 3 weeks ago. I should send follow my own advice and send an email out too, I guess. 😅🤦🏽‍♀️ ... View more