Hello, question I have been an active contractor wirh SWA and I am truly loving, growing, and Learning everyday.! My question is that are contractors allowed to participate in the T4T program?!
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“I try to be a hardworking guy and help everyone have a good time.”
—Kevin Cook, Material Specialist
Born and raised in the Chicago suburb of Tinley Park, Kevin Cook is the hardworking, easygoing Midwestern type. Add his fun-loving humor to the mix and you have the quintessential Southwest Airlines type. Kevin spends his days as a Material Specialist at Chicago’s Midway Airport, where he ensures that Mechanics have the parts they need to maintain Southwest’s aircraft. His work ethic and slapstick humor keep the productivity high and the mood fun during busy shifts. Kevin makes his Coworkers smile and keeps our Customers headed to their destinations safely and on time. His specialty is doing impersonations, but we think Kevin is a shining star just for being himself.
Lesson Learned “Don’t judge people too soon. Some people I didn’t think I’d get along with at first turned out to be great friends.”
Tinley Park Tips “Go to Swallow Cliff Woods. The hundred-plus limestone stair climb will get your heart going thump thump thump.”
Pack It Up “Material Specialists do a lot behind the scenes. The slides, oxygen bottles, and all those things that are hazardous sometimes have to be shipped. We have to know how do it the right way.”
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Our hearts go out to those along the East Coast affected by Hurricane Irene. As a Company we stand for helping communities prepare for disaster, but also providing comfort and aid when these events occur. We know many of you are watching Hurricane Irene’s path and wondering how you can help as well. Over the weekend, the Red Cross operated or supported nearly 500 shelters with more than 27,000 residents. Shelters now stretch from North Carolina to Maine.
Since cash is the primary need at this time we have provided a link to Southwest’s own web page on the Red Cross web site for anyone wishing to make a donation to American Red Cross at http://american.redcross.org/southwestairlines-pub. This site is for Southwest Employees, as well as Family, Friends, and Customers.
Southwest is a proud sponsor of the American Red Cross Annual Disaster Giving Program, which means we support the Red Cross with an annual commitment of cash and tickets that can be used not only to prepare for such events, but also so that there is no delay in the Red Cross’ ability to support recovery. The American Red Cross has stepped in to support efforts along the East Coast. So through our sponsorship we’ve already gone to work to help!
Here’s how your immediate gift will help:
$40 can supply hot meals for a family of 4. $50 can buy 4 days of baby supplies like diapers, wipes and formula. $100 can buy clean-up kits for 5 families whose homes have been damaged (including a mop, broom, trash bags and cleaning supplies).
For requests for travel or other disaster related assistance please go to www.southwest.com/donations and select Disaster Preparedness and Response as organization type.
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Jay-Z and Alicia Keys aren’t the only ones with an Empire State of Mind! This week, the Conservation in Action Tour joins the glossy lights of Times Square--15,000 square feet of LED lights, to be exact. The Tour is featured on a Times Square digital billboard that climbs 25 stories above Broadway. According to AdWeek, it's one of the nation's premium ad spaces. There are roughly 75,000 pedestrians that walk within view of the board at any given hour of the day on any given day. The display features pictures from our conservation projects that have taken place across the country and includes photos of our volunteers in Dallas and Denver! Our partner in the Conservation in Action Tour, American Eagle Outfitters, generously shared their ad space with us to promote the cause of conservation. What an awesome and welcomed surprise! The Conservation in Action Tour is currently on the second half of its journey. To see if it's stopping through your town, visit the Tour 40 page. To read about the team's travels, click here.
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Saturday, May 28, is Denver’s third annual Denver Day of Rock presented by Concerts for Kids, a nonprofit organization that puts on musical events and distributes the proceeds to children’s charities in the Denver area. Great concept, huh? We thought so too. That’s why Southwest Airlines is proud to be a stage sponsor of this great event that will bring more than 20 bands to five stages along 16 th Street for a free day of rock in downtown Denver!
We want to bring YOU in for the fun! So in the spirit of rockin’ out, go to www.denverdayofrock.com and check out the DANCE, DANCE, DANCE video. The video features a how-to of the Cupid Shuffle for the larger-than-life flash mob that’s happening at May 28, 2011 at 6:00 p.m. Upload a video of yourself breakin’ it down and Cupid Shuffling your heart out. If your dance moves and rock attire are awesome enough, you can win two VIP passes to Denver Day of Rock, a two-night stay at the 2 nights at The Oxford Hotel, and of course, we’ll fly you to Denver for free!
The fabulous Oxford Hotel is also throwing in complimentary valet parking, a choice of a 50 minute massage or 50 minute facial at The Oxford Club Spa & Salon for each guest, and two signature martinis at the iconic Cruise Room at The Oxford Hotel.
To enter, upload your video to YouTube and share the link on Twitter using the #DenverDayofRock hashtag. Southwest Airlines will have a panel of highly-qualified judges who watch EVERY season of Dancing with the Stars and So You Think You Can Dance. They know they’re stuff. So warm up those feet and charge up the camera and show us what ya got!
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE WILL NOT INCREASE YOUR CHANCE OF WINNING. VOID IN PUERTO RICO AND WHERE PROHIBITED. MUST BE LEGAL U.S. RESIDENT, 21 YEARS OF AGE OR OLDER.
1. How to Enter the Contest
a. Southwest Airlines “Denver Day of Rock“ (“Contest”) will begin on or around 9 a.m. CT on May. 25, 2011 and will end on or around 9am on May 26, 2011.
b. Southwest Airlines is not responsible for lost, stolen, mangled, mis-delivered, postage due, illegible, incomplete or late entries, telephone service outages, delays, busy signals, equipment malfunctions and any other technological difficulties.
c. To participate in the Contest, you may enter via the following method: Upload a video to YouTube and share the link on Twitter, using the hashtag “#DenverDayofRock” All entries submitted become the sole property of Southwest Airlines and will not be acknowledged or returned. . By submitting an entry, you affirm and represent that you have permission from all parties appearing in the video to submit it as a contest entry, and that you hereby grant, transfer and assign to Sponsor all rights, title and interests in and to the video so that Sponsor has the right to use, not use, display, edit, and create derivative works from the entry in any and all media, worldwide, without limitation or further obligation to you or any other party. Video entries containing profanity, nudity, violence or other content deemed inconsistent with the Southwest Airlines brand, as determined in Sponsor's sole discretion, will be disqualified. Use of any device to automate entry is prohibited. Proof of submission of an entry shall not be deemed proof of receipt by Southwest. Southwest Airlines computer is the official time keeping device for the contest. Southwest is not responsible for entries not received due to difficulty accessing the internet, service outage or delays, computer difficulties or other technological glitches. d. One internet entry per YouTube account is permitted.
2. Eligibility Restrictions
a. The contest is open to all persons who are legal residents of the 48 contiguous United States and 21 years of age or older. Employees, and directors of Southwest Airlines . Airtran Airways, and the members of their immediate families (spouse, parents, children, and siblings, and their spouses) and individuals living in the same households are ineligible to participate or win.
b. Only one winner per household is permitted in any Contest administered by Southwest.
c. Entrants are required to provide truthful information and Southwest will reject and delete any entry that it discovers to be false or fraudulent. Southwest Airlines will disqualify any entry from individuals who do not meet the eligibility requirements, and Southwest Airlines will also delete any entry received from persons under the age of 13 in compliance with the Children’s Online Privacy Protection Act.
a. One (1) First Place Prize: Winner will receive a trip for two (2) (winner and guest, age 21 or older) to Denver from the nearest airport to the winner’s home served by Southwest for a two-night stay at the Oxford Hotel. Trip includes round trip airfare on Southwest Airlines, 2 VIP tickets to Denver Day of Rock, 2-night standard double occupancy hotel accommodations (one room, room rate and taxes only), complimentary valet parking, and a choice of a 50 minute massage or 50 minute facial at The Oxford Club Spa & Salon for each guest. (Approximate Retail Value ("ARV"): $1,500) but will vary depending on travel origination and fares in effect at the time of departure. Certain travel restrictions may apply. Travel arrangements must be made through Sponsor’s agent. No prize substitutions, cash equivalent, or transfer of prizes permitted except at the sole discretion of the Sponsor. Prize subject to availability and the Sponsor reserves the right, at their sole discretion, to award a prize of greater or equal value if the advertised prize is unavailable. If any winner cannot travel on dates specified by Sponsor, winner may be disqualified and an alternate winner selected. All other costs not specifically stated herein, including, but not limited to, taxes, meals, tips and ground transportation, are the responsibility of the winner. Taxes are solely the responsibility of the winner. Winner and travel companion must travel on the same itinerary and are responsible for obtaining all required travel documents. In addition, travel companion of Winner must be 21 years of age or older. Winner may be required to present a valid credit card upon hotel check in to cover any incidental expenses incurred during their stay. Winner and travel companion are responsible for obtaining travel insurance (and all other forms of insurance) where applicable, at their option, and hereby acknowledge that the Sponsor has not and will not obtain or provide travel insurance or any other form of insurance. Winner and travel companion must sign a Publicity, Liability Waiver and Travel Release form prior to traveling. If a selected event is unable to take place as scheduled, for reasons such as cancellation, preemption, postponement or unavailability, or for any reason beyond the control of the Sponsor, the Sponsor’s and contest entities’ sole responsibility to a Winner will be to award the remaining available portion of the prize and no substitution will be provided for unawarded portion of prize. Tickets are subject to terms and conditions as specified by issuer. Sponsor and Contest Entities reserve the right to remove or to deny entry to winner and/or guest if he/she engages in a disruptive manner, or with intent to annoy, abuse, threaten or harass any other person during their trip.
b. In the event that a prize or prize certificate is mailed to the winner, it will be with the prior written consent of the winner and therefore, winner assumes the risk of its loss. Sponsor is not responsible for the safe arrival of a prize or prize certificate.
4. Selection of Winners Decisions of judges with respect to the Contest are final. This is a contest of skill.
a. The winner of the Denver Day of Rock Contest will be selected by a Southwest Airlines panel of judges from the Communications department. The judges will be judging on the following qualities: • Creativity and Originality: 20% • Entertaining: 25% • Southwest Appeal: 35% entry should reflect our Culture and Fun-LUVing Attitude. • Rules: 20% Read and complied with the official rules.
b. Your chances of winning depend on how well your entry reflects the judging criteria, as compared to the other entries in the contest.
c. Winner need not listen or be present to win
d. Winners must execute and return any required affidavit of eligibility and/or liability/publicity release within one (1) day of notification attempt or prize will be forfeited and an alternate winner may be chosen. If a potential winner cannot be contacted, fails to sign and return the required affidavit of eligibility and liability/publicity release within the required time period, or if a prize or prize notification is returned as undeliverable, potential winner forfeits prize.
a. Payments of all federal, state and local taxes are solely the responsibility of the winners. Winners may be required to sign an IRS Form W-9 or the equivalent.
b. By participating in the contest, the winner agrees to have their name, voice, or likeness used in any advertising or broadcasting material relating to this contest without additional financial or other compensation, and, where legal, to sign a publicity release confirming such consent prior to acceptance of the prize.
c. Prior to awarding any prize or prize certificate, Southwest Airlines in its sole discretion may require contest winner (and their travel companions, if any) to sign a liability release, agreeing to hold Southwest Airlines, subsidiary and affiliated corporations, and the officers, shareholders, directors, employees, agents and representatives of each harmless against any and all claims or liability arising directly or indirectly from the prize or participation in the Contest.
d. Southwest Airlines, in is sole discretion, reserves the right to disqualify any person tampering with the entry process, the operation of Southwest Airlines website or is otherwise in violation of the rules. It further reserves the right to cancel, terminate or modify the contest if it is not capable of completion as planned, including infection by computer virus, bugs, tampering, unauthorized intervention or technical failures of any sort.
e. Sponsor reserves the right to make changes in the rules of the Contest, including the substitution of a prize or equivalent value, which will become effective upon announcement. If due to circumstances beyond the control of Sponsor, any competition or prize-related event is delayed, rescheduled, postponed or cancelled, Sponsor reserves the right, but not the obligation, to cancel or modify the contest and shall not be required to award a substitute prize.
f. Failure to comply with the Contest rules may result in a contestant’s disqualification solely at the discretion of the Sponsor.
g. The Sponsor is not responsible for typographical or other errors in the printing, the offering or the administration of the Contest, or in the announcement of a prize.
h. Copies of the written Contest rules and a list of winners (when complete) are available during regular business hours at Southwest Airlines Emerging Media 2702 Love Field Dr. Dallas, TX 75235.
i. Sponsor : Southwest Airlines Co., 2702 Love Field Drive, HDQ 1PR, Dallas, TX 75235
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Southwest Airlines isn’t the only organization issuing a challenge during National Volunteer Week. (On Monday we announced our 40 Hours for 40 Years Employee Volunteer Pledge). The Mission Continues, a nonprofit organization focused on providing service opportunities to veterans returning from Iraq and Afghanistan, launched The Mission Continues Challenge that asks all Americans to dedicate ten minutes of their time to learn about issues facing veterans returning from Iraq & Afghanistan, tell ten friends about what they’ve learned, and donate ten dollars to challenge this generation of veterans to become citizen leaders. You can take the challenge now at their web site. Southwest Airlines shares The Mission Continues’ dedication to service and as a proud sponsor of this organization, we’re excited to help raise awareness for this cause. In addition to The Challenge, The Mission Continues provides opportunities for the public to volunteer alongside veterans year-round. The Mission Continues is a national nonprofit organization headquartered in St. Louis, Missouri. The organization’s mission is to build an America where every returning veteran can serve again as a citizen leader, and where together we honor the fallen by living their values through service. The organization offers paid service fellowships to wounded and disabled veterans, awarding 128 fellowships in 25 states to date. The Mission Continues has engaged 15, 624 civilian and veteran volunteers to complete 271 service projects across the nation. If giving back is your challenge and military members and their families are your passion, check out The Mission Continues for a list of upcoming projects across the county.
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Congrats to all of you at SWA without a doubt my favorite airline. Super employees, great flight departure and arrival on time, humor in announcements, sales like no other. What else could you want. Kepp it up team you ROCK!
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Thanks for sharing, Casey! What a great reminder of how lucky we are to be part of this family. You'll be missed, Annie, but thank you for everything you've given this Company (and for everything you taught me as an intern!)
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Stem-cell transplants, rigorous chemotherapy, clinical trials, hospitals—these sound like words you’d read in a medical textbook and, unless you’re a doctor, these are words most people would not want as part of their everyday vocabulary. But for Michelle Salerno, a patient of Loyola University Medical Center, these words were her life for seven years. In 2002, Michelle was diagnosed with Hodgkin’s Lymphoma, and the prognosis wasn’t good, but fortunately for Michelle, she’s a fighter. “I was exhausted, and at times I didn’t even know what was going on, but I wouldn’t give up. When one treatment didn’t work, we’d try something else. I knew I could always come back to Loyola, and they would find something else. They give me hope. I know they’re fighting for me, too,” Michelle said. For Michelle, this story has a happy ending. The combination of an effective transplant and a trial treatment has exceeded expectations. She is the healthiest she has been in years. She still travels to Loyola every three weeks to receive an infusion of the new drug, but her life has been transformed. Loyola University Medical Center in Chicago is a partner in the Southwest Airlines Medical Transportation Grant Program. Through this program, the medical center distributes complimentary, roundtrip tickets on Southwest Airlines to patients like Michelle who must travel for medical care. Through the Southwest Airlines Medical Transportation Grant Program, Southwest provides tickets to nonprofit hospitals and medical transportation charities. The tickets are distributed by the organizations to deserving patients and their caregivers. Today, Southwest Airlines announced that more than 60 nonprofit hospitals and charities from across the nation will be participants in its Medical Transportation Grant Program this year. Southwest has nearly doubled the grant program’s 2011 budget with hopes of assisting more than 5,500 patients and family members with their medical-related travel needs. “The feedback we receive from families who benefit from the Medical Transportation Grant Program reaffirms for us that we are meeting a great need during what can be a difficult time in these families’ lives,” said Debra Benton, Southwest Airlines Director of Community Relations and Charitable Giving. “Southwest is proud to be able to provide this program to even more nonprofit hospitals and charities as support for families affected by serious illness.” The Medical Transportation Grant Program is just one way that we partner in the communities where our Employees and Customers live and work. To read more about Southwest Airlines’ community involvement, and to see a full list of partner hospitals across the county, please visit: www.southwest.com/cares.
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Southwest Airlines maintains a dedicated group of local Employees in every city we serve who evaluate and respond to each request for a charitable donation that comes from the community. Southwest Airlines focuses its resources primarily on five areas of charitable giving: the Military and it Families, Families Facing Serious Illness, Youth Leadership and Community Involvement, the Environment, and Disaster Preparedness and Response. To celebrate the season of giving, this week we’ll highlight some of our memorable stories from 2010 in each one of these categories. Youth Leadership and Youth Community Involvement are among Southwest Airlines’ focuses for charitable giving. We know that it benefits our Company, our communities and our entire country when generations rise up to address modern matters with a modern mentality. When we were approached by the Encouragement Foundation earlier this year to join them in a journey across America to film a documentary about “what’s right with the American teenager”, we jumped at the opportunity. The Encouragement Foundation is a nonprofit organization that empowers and encourages youth to make a positive difference in their communities. Southwest flew the Encouragement Foundation Team on their “7 Days Across America” tour to 14 major American cities, stretching from San Francisco to New York. What unfolded in those seven days was the unlikely story of deep compassion, perseverance and selflessness from a generation so often stigmatized with negative stereotypes. On day one, they met up with 11-year-old, Glendale, Arizona, native Braxton Bilbrey who became the youngest swimmer to complete the 1.4 mile "Alcatraz Swim" (age 7) and the 3.5 mile "Around the Rock" swim (age 8)—around the infamous Alcatraz Island—to raise awareness for water safety, in particular childhood drowning. Next stop: Lake Tahoe where they met 10-year-old Ashlee Smith, 2008 Red Cross Real Hero Award Winner and founder of Ashlee’s Toy Closet, a nonprofit that provides toys to children recovering after disasters. After a house fire devastated her home, Ashlee decided to reach out to other children who were in need after similar disasters. To read about the rest of the youth the Encouragement Foundation visited and to view the documentary trailer, visit their web site at www.7daysacrossamerica.com. We were incredibly moved by the stories of these youth and proud to support the missions of organizations like The Encouragement Foundation. To learn more about Southwest’s charitable giving and community involvement, visit southwest.com/cares.
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As my wife, Erin, was battling breast cancer, we were able to benefit from a trip from For Pete's Sake (formerly Crossing the Finish Line). During the trip, Erin wrote her thoughts in the journal at the home we stayed in outside of Orlando. She ended the entry with "Life isn't measured by the number of breaths you take, but by the number of moments that take your breath away. Thanks to For Pete's Sake for tons of breathless memories." Without a doubt, the experience provided memories of a lifetime for me and my children.
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When I came back from Viet Nam the USA general population didn't even have a kind word for those vets that returned from the "war that never was". I am glad to see so many groups step up to the plate for our recent veterans and thank God that I have lived long enough to see a new climate in this country. Todays veterans are no different than anyone who served thier country. We all felt that we owed for the freedom that was given us and also those that may disagree with our country's actions. If you want to really make a change; vote, volunteer, or become part of the process. Don't degrade the efforts of those that are trying to make a positive change through their service to our republic. Thank you and veterans also believe in world peace, but understand that it also comes with a price....service. Thank you and God Bless America.
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Obviously, that is the new 737-CSH (Casa Small House) so my only questions are, when did this plane get its certificate of airworthiness, and what variant of the CFM56 is it?
All kidding aside, a hearty thanks to the mechanics for their labor & time, and to AMFA for their financial support.
Paul In CRP
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Tune in to tonight’s MLB All-Star Game pre-game show at 6 pm CT/4 pm PT on Fox and see a feature on a nonprofit organization called The Mission Continues. This organization’s mission is to build an America where every wounded and disabled veteran can serve again as a citizen leader, and honor the fallen by living their values through service. The Mission Continues awards fellowships to empower wounded and disabled veterans to serve in their communities. Southwest Airlines is proud to be the sponsor of three Mission Continues Fellows. Southwest Airlines has also sponsored The Mission Continues Veterans Day event in St. Louis for the past two years. “Southwest Airlines has been a gracious sponsor of our organization, and they helped us grow nationwide,” said Eric Greitens, Chief Executive Officer of The Mission Continues. “Today, The Mission Continues has served 66 Fellows, and have had over 7,000 veterans and civilians volunteer with our organization.” Eric Greitens is a Navy SEAL who served and was wounded in Iraq. After returning from the war and visiting with wounded Marines at Bethesda Naval Hospital, Eric found that without exception, the Marines all had a desire to continue serving their country. Shortly after Eric's return, he and his good friend Kenneth Harbaugh founded The Mission Continues. Eric and The Mission Continues will be highlighted in a video during the pre-game ceremony. Celebrity Matthew McConaughey will be introducing The Mission Continues. Southwest Airlines believes in extending our famous Customer Service beyond our airplanes and into our communities. We’re proud to support an organization that not only supports our country’s bravest individuals, but also shares our passion for service. For more information on The Mission Continues, visit www.missioncontinues.org.
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My husband and I have noticed on many occasions that "many" (and I won't zero out a specific age group) are taking advantage of all of us. We are A Listers and have been since you've implemented that program, and both of us are companion members for each other. Now, we've spent mega monies to reach these goals, at times even taking extra trips just to meet our deadlines. It really does "irk" us, that we've seen a husband or wife, buy a business fare ticket, and the other half will stand right up front with this party, and when asked by someone behind what number they were (knowing they were out of place) the reply would be, I"m A45 but he/she has a business fair ticket and we're traveling together...then off they go onboard...! This also goes too with kids 16-19 who do have later numbers and the parent would have them stand and board with them because he/she is on the A List. Seems as though most of your agents are breaking the rules you ask us to follow. Speaking for us, it doesn't really affect us as much as it does the person who stayed up late or got up extra early to check in, hoping they'll have a decent place in line for their flight, only to see idiots like this who knows the system, take advantage of it because your agents aren't strong enough to send them back to their place in line. In New Orleans there is this agent, who is the best ever and will never allow this to happen, as he has stopped many, then continued to call the next number and the next etc. to make it right. Folks will always try to beat it, but it's extremely unfair. My husband got in an argument with an agent in Las Vegas for not stopping the person in front of him who was at the end of A boarding, after my husband tried to tell him he was not in the right place. He told my husband it didn't matter and wouldn't move, so we thought for sure because we were A16 and A18, and this guy was standing where there were only 3 business fared purchasers the agent would stop him, but NO...!!!!!! The agent in Las Vegas instead told my husband not to get in a tiffy and get over it...........If you spent the kind of money we spend each year to retain both our memberships in both programs, then excuse me, YOU ARE SO WRONG, and her even yelling at my husband while he was going down the isle to the plane was uncalled for...She then went back and although I didn't hear what she said to the crowd waiting to board, I heard them all laugh...This again is an agent of yours in Las Vegas, and sorry to say, as good as I am in remembering names, I didn't catch hers. This was a few months back too, and can't even remember what flight, although my profile will show how often we flew and where too.....We let it go, but in noticing these folks pulling this stunt more and more and more, we ask that you PLEASE have your AGENTS do their job correctly when boarding...We know they make announcements all the time to boarding procedures, but many will still act as though "they didn't know" or try to get another one over..I'd be more then happy to volunteer to check those tickets myself if these agents don't understand their jobs. Just do the right thing for all Southwest fliers, and when they find some out of line, make them hold them out until its there turn if they don't have the guts to send them back to their positions. Put yourself in all of our shoes! Thank you
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Saturday, May 12, We enjoyed The Thrill Of A Lifetime As Southwest Airlines Flew 40 World War II & Korean War Veterans Plus Guides For Each One Of Us To And From Baltimore. We Were Bussed From Baltimore To OUR Nation's Capital In Washington D. C. To View The World War II, Iwo Jima, Korean, & Viet Nam Beautiful & Sacred Monuments. From The Very Start Of A Leatherneck Led Motorcade Of Over 200 Shining Motorcycles With The Operators Carrying Beautiful American Flags, Escorting Us To The Albany, N. Y. International Airport, Where We Were Greeted With A Band Playing Patriotic Marches & A Young Lady Playing A Bagpipe, Was Very B R E A T H-T A K I N G. As I Also Looked Around On The Bus Viewing A Group Of Happy Veterans Smiling & With Tears Of Joy Flowing Down Their Wrinkled Cheeks (including Mine). I Had The Honor To Talk With Elizabeth Dole, Had Pictures Taken With Her And Got HER Autograph. Was Sorry To Hear Of Her Husband Bob Dole being In Poor Health. Even Got To See Bob Dole's Monument. The Monuments Were Extremely A W E S O M E.. The SOUTHWEST AIRLINES CREW & ATTENDENTS WERE OUTSTANDING. God Bless Them. I Shall Take The Memories Of That Trip To My Grave. THANK YOU SOUTHWEST AIRLINES!!!
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I was a "Guardian" for a WW II Veteran on Flight #004 (August 2011) for the Alamo Honor Flight out of San Antonio. Guardians pay their own way to Washington DC and serve as an attendant for a WWII Vet. for the flight. The trip does not cost the Vet one dime as all costs are covered by donations and fund raisers. Southwest Airlines was fantastic insofar as they made the veterans on our flight seems as if they were the only ones on the aircraft for the flight. I salute the other passengers who quietly sat in the back of the plane so the veterans could sit up front. The veterans were slow to board so you allowed the other civilians to deboard first upon arrival. I commend every person from Southwest Airlines who went out of their way to make this trip very remarkable and memorable for these quiet heroes from our historic past. Our group was amazing and so very thankful for everything that SWA did for us. My wife and I are planning on going on the next flight in April 2012 and know that we will get the same exceptional service for this flight that we get from all your flights. One thing that needs to be mentioned........The cabin crew never knows if they will have an Honor Flight on their flight and that doesn't matter. We still get fantastic service no matter what. John Nolen, US Air Force Vet
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Dear SW- the last two flights I have been on were out of our small regional airport that you don't serve rather than driving down to BUR airport which you do serve for vehicle storage resons, etc.. iNOW KNOW WHY EVERYONE ELSE IS GOING BROKE. I have traveled exclusivly SW my whole life, as ahave my children, until the past year or so due to re-locating to another part of the country. The flight took me into a tiny county airport instead of landing in ABQ, and then driving to my destination. The whole thing was a disaster. They were late. it COST ME MONEY TO CHECK IN ON LINE and of course I was late meeting my connecting flight both ways. Whats this paying for the bags crap, too? My kids live in Northern NM, and I will happily get dropped in BUR now and rent my car in ABQ and have a nice relaxing drive... IT WAS THE WORST. I could tell you more, but you don't want to hear the baggage disaster with my undies and make up all over the floor at the Durango County airport. PS- I am so excited about Panama City!!!- Thanks again for being the best airline I have always counted on! Mo G
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We witnessed history in the making last week as flash floods pillaged the streets and homes of the Country Music Capital of the world, Nashville. The devastation continues to reveal itself as residents assess the damage to their homes and their historic city. On Tuesday, at the request of the Red Cross, Southwest donated 24,000 cans of water to the Red Cross Chapter in Lebanon, Tenn. Our distributor, Bunzl, also contributed cleaning supplies to the donation. Last week, Southwest donated $10,000 to the Red Cross to provide the much-needed cash to fund relief and recovery efforts in the aftermath of the destructive spring storms across our system. Just days after the flood waters swept through Nashville, severe weather — including tornadoes and large hail — blew through Oklahoma and Kansas. Many homes and lives were affected, and thousands of people have been left without power. When responding to a natural disaster, Southwest’s first and foremost concern is the safety and well-being of our Employees and their families. Our next step is always to reach out to disaster response organizations like the Red Cross to assess the affected community’s needs. Southwest works yearround with the Red Cross to evaluate needs and to prepare proactive and reactive disaster response plans. Last fall, we held a systemwide collection drive for the Red Cross providing them with 5,000 comfort kits, which are used by relief workers on the ground for every type of disaster the Red Cross responds to. We will continue to support their ongoing requests whether it is through collecting additional items for comfort kits, or providing supplies such as water when the opportunity can best meet the need. To learn more about how you can personally prepare for any type of disaster including thunderstorms, floods, and tornadoes, you can visit www.redcross.org, go to “Preparedness and Getting Trained” and select “Preparedness Fast Facts.” If you wish to personally support the American Red Cross Disaster Relief Fund, you may donate in one of the following ways: Text “REDCROSS” to 90999 to make a $10 donation from your mobile phone, visit www.redcross.org, or call 1-800-REDCROSS
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Your mail carrier will be checking your mailbox for more than letters this Saturday. May 8 is the 18th Annual National Association of Letter Carriers (NALC) National Food Drive to “Stamp Out Hunger” when letter carriers will collect non-perishable donations from homes as they deliver mail along their postal routes. The NALC National Food Drive is the largest one-day food drive in the nation. Carriers collected a record 73.4 million pounds of food in last year’s drive. The drive is held annually on the second Saturday in May in over 10,000 cities and towns in all 50 states, the District of Columbia, Puerto Rico and Guam. Donations from this year’s drive are expected to push the overall total since the annual drive began 18 years ago to more than one billion pounds of food collected. The total currently is 982.7 million pounds. Donations will also be collected by more than 1,400 local branches of the 295,000-member postal union and delivered to food banks, pantries, and shelters that serve the communities where they are collected. Assisting in the effort are rural letter carriers and other postal employees, as well as members of other unions and thousands of civic volunteers. On the NALC web site, President Fredric V. Rolando emphasized that as successful as the food drive has been in the past, it simply must be even better this year: Millions and millions of families are suffering – struggling to make ends meet and put food on the table. Food banks, pantries and shelters need our help more than ever this year. As families count on them for support, they’re counting on us and we will not back off on our commitment. Rolando also noted that donations are particularly critical at this time since most school lunch programs are suspended during the summer months and millions of children must find alternate sources of nutrition. More power to you, NALC! What an awesome example of an organization using its resources to impact our communities in a positive way. As for me, my mail carrier will definitely find more than letters in my mailbox on Saturday! Join me! Together we can help stock our local foods banks and support our neighbors in need.
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Thank you for sharing your interest in our Tickets for Time program, and more importantly, thank you for your service to Blue Star Mothers of America. BSM is an organization that we know well. Supporting our country's service members and their families is a charitable focus for us here at Southwest.
If there is a Southwest Employee in your organization, encourage him/her to register volunteer hours with our Share the Spirit database for an opportunity to earn tickets for your chapter. The tradition of volunteerism at Southwest has always been grassroots in nature; and our Employees are encouraged to support organizations that are close to their hearts.
In addition to the Tickets for Time program, Southwest provides direct support to various qualified 501(c)(3)nonprofit organizations. If you would like to request a donation, visit www.southwest.com/donations.
Again, my sincerest thank you to your son and the rest of your family for your service to our country.
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Thank you so much for your interest in possible career opportunities with Southwest Airlines! Feel free to contact me, Shari Conaway - People Department, at 214-792-3782. Look forward to speaking with you.
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I’m excited to announce that only two weeks after the launch of Southwest’s Tickets for Time (T4T) Employee volunteer incentive program, we distributed the first set of complimentary, roundtrip tickets to a very deserving organization: Light House shelter of Annapolis. We know that our Employees do so much for so many organizations and T4T is a great way for Southwest to applaud and encourage Employee volunteerism. For every 40 hours registered in the Share the Spirit database by Employees who have volunteered for an organization, that benefitting nonprofit organization is eligible to receive one complimentary, roundtrip ticket on Southwest Airlines for fund-raising or transportation needs. A nonprofit organization may receive up to six tickets a year. I asked a representative of the Light House shelter to share with us a little bit about the organization, its relationship with Southwest and about how the complimentary tickets will benefit the Light House shelter. We look forward to distributing many more tickets to nonprofit organizations through this great program! Light House shelter of Annapolis We are so excited to be the first recipients of the T4T airline tickets! Four Local Southwest Airline employees recently collected over 500 men, women and children’s coats and distributed them to three local charities. The Light House shelter in Annapolis, Maryland was the recipient of over 130 coats. As part of their Baltimore/Washington (BWI) Culture Committee, Patricia Grimaldi and Carol Henderson both of Annapolis and Robert Baker, from Baltimore, decided to coordinate a national coat drive through the Southwest Airlines Inflight Office in Baltimore to help local missions. The coats were donated by Southwest Airlines Employees from across the country and collected at the BWI Southwest Pilot Lounge, Operations Department, Customer Service and Inflight Offices at BWI. They arrived with box loads of coats – all sorted by size and gender – in a U-Haul van. The SW folks were actually able to see firsthand the residents trying the coats on and how excited they were to receive them. There really are no words to describe the feeling as they tried them on. You should have seen the smiles on their faces!! What an amazing program Southwest has ….it is so important in these difficult times to remember to give back, and you guys are doing just that! The tickets that we will be receiving will be used as a raffle at our Benefit Bash next week…and the money raised will be going directly to the shelter! The Light House shelter in Annapolis, Maryland serves as a beacon of hope to Anne Arundel County's most fragile neighbors. For over two decades we have been steadfast in our mission of rebuilding lives with service and compassion by providing shelter, preventing homelessness and empowering people in Anne Arundel County as they work to become self-sufficient.
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