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maybe your travel funds expired before the no expiration policy took effect.
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11-28-2022
01:30 PM
I have noticed the same thing the travel credits tab is gone on my iPhone and iPad
maybe a glitch
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11-28-2022
01:28 PM
2 Loves
Someone ask for a sale well here you go:
30% off flights for cyber Monday.
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You might try HR or your supervisor if they are still with the company.
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11-27-2022
12:58 AM
2 Loves
@denno wrote:
@DancingDavidE Thanks for an excellent post about the ORD gate situation. The bigger problem I intended to address initially is why Southwest’s airport information link is so outdated. A more egregious example is for DEN. Southwest’s 16 new C concourse gates were opened in May with much celebration on the Southwest media link, but now, 6 months later, they still don’t show on the airport information link. This makes me wonder how many other cities’ listings are not current either. Somebody is not monitoring this information.
Same thing happened when the gates changed in AUS a few years a go the web team isn't the same team who assigns the gates so until someone informs them they don’t know.
once I sent Southwest a message about AUS gates back then it was fixed within a week.
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11-24-2022
09:45 PM
3 Loves
I think they usually do cyber Monday sales instead of Black Friday however I think the better sales happen in October and June
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Did you register them book then fly? NOT just book and fly
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You can always send an email to southwest with your feedback about a said employee be sure you have a good description like the tall white guy with brown hair about 6ft tall working the ticket counter at X time on X date and they can pass on the feedback good or bad.
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What does it say your fare type is on your boarding pass?
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@TheMiddleSeat wrote:
I'm curious, what airlines serve Knoxville now?
Since Southwest does not monitor the Community for ideas/suggestions your best best is to contact them directly. Use the contact us link at the bottom of this page and send a message.
--TheMiddleSeat
I know allegiant serves Knoxville
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11-10-2022
06:28 PM
I’ve actually seen 1 flight delayed because they were waiting on some extenders. Some extenders are taken (on purpose or accidentally) some are left in the seats and if the FA doesn’t get it before the next flight it sits there till overnight cleaning which means the stockpile in the front and back are gone.
They will always have at least 2 extra on hand because they need it for the safety demo
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I was going to check in for my flight today and noticed they added a note that didn’t use to exist on my trips when a weather waiver was in effect. I think it’s smart to put that message here that way you know heads up since not everyone opens the reservation to see the red bar waiver.
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11-07-2022
03:33 PM
2 Loves
I just flew out of LGA today and had no issues using the flyby lanes (security and TSA) maybe someone didn’t know the rules?
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11-05-2022
01:22 PM
The one thing Southwest did do this year is allowed points bookings to count towards A List for several months but as others have said I don’t think a boost will happen this year.
now could they give those who didn’t earn A List this year that has had it previously a targeted offer in the new year maybe I would keep checking the promotions in your account on the full website (you might even check now in case a promotion is there)
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11-05-2022
01:15 PM
11-05-2022
01:15 PM
Unfortunately there is no automatic request pre board feature and you would need to speak to an agent at the ticket counter or gate agent to get pre boarded added each time
the reason this probably doesn’t exist are the people who would say I always need to preboard when they really don’t need to
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Most hotels charge an early departure fee. With regards to proof a lot of people make up excuses to cheat a system that’s why they ask for proof the few bad apples messed up stuff for the good ones.
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For late flights I wouldn’t recommend AUS if you expect to get food because most food is closed by 8pm with flights departing at 11pm
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Was your flight delayed then made up time in the delay?
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I think it all just goes away if you don’t rub the topic in. Hopefully you can see it’s a touchy subject by the fact names were called and a thread was shut down maybe talk about the great flight you had instead or the nice person you met on your flight instead of the old in your face approach. Have I preboarded before yes do I announce it to the world no because it shouldn’t matter have I used the COS policy to have an open middle seat on a sold out flight being that’ that I’m borderline in the seat next to me sure but you don’t see me or others rubbing it in. Maybe just try to help others like others of us do here instead of trying to irritate people. Remember we are all different what might not irritate you might upset someone else just gotta be careful with words
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If the outbound flight still has seats you can cancel the companion completely then cancel your return only and rebook as a one way with new date/city then rebook your companion on both one way flights
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I am not a drinker I share mine all the time just ask @DancingDavidE
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Austin is nice for local food and less of a walk between gates SW only has 10 gates at AUS all next to each other so 50min is an easy and quick connection.
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Might be a good time to review the Community User Guidelines
@cheyenneallgood
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I think that’s the effect from making funds never expire and points never expire (getting rid of the 24 months rules) gotta make up for it somehow.
Definitely funny that it took that long for the companion boarding though when several noticed that over a year a go maybe they used that as we don’t want to be all bad news here’s some good news.
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Just a heads up some changes are coming to the Rapid Rewards program next year (2023) you can read all about the changes on this blog post: Changes to Rapid Rewards Program
key takeaways:
qualifying for the companion pass will require 10K more points if you earn by way of points instead of segments
companions will now be assigned sequential boarding numbers (ex B1 and B2)
if you book on points the no show policy will apply if you fail to cancel before the 10min rule on Wanna Get Away And wanna get away plus tickets starting in the summer of 2023
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10-21-2022
04:40 PM
So for points bookings if you no show will it cancel the remaining segments on that reservation and you lose that as well just like revenue flights are right now?
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10-19-2022
05:58 PM
1 Love
They offered me the 3:55pm flight after this flight was canceled but I was able to find a non stop to AUS so the cancellation worked in my favor instead of a layover and only arrived 2 hours late yes it was last minute but things happen (crews time out, planes break)
Personally if I have an event I need to attend I arrive a day early because of situation like yesterday no sense in rushing because even if the flight was delayed 3 hours you would probably miss the graduation by the time you get off the plane and to your actual event
did they give you the voucher at the gate/ticket counter? You could reach out by clicking on contact us at the bottom of the page to request the voucher if you didn’t get one at the gate (I got one)
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I would recommend reaching out to the bank who’s points you used to see their policy.
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10-18-2022
03:18 PM
Hopefully they get it upgraded soon as an ALP member it annoys me too but I did see that they are installing better Wi-Fi on planes but of course that takes time (just like the power outlets)
I would send an email to southwest by clicking the contact us link at the bottom of this page to let them know about your experience with the Wi-Fi so if more and more people complain maybe they will speed up that process
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10-18-2022
03:52 AM
If you end up booking a hotel I would send an email with a receipt and hopefully they can accommodate you by check or another voucher
after travel is complete I would still contact just to see if any further compensation could be issued.
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