Agree with what has been said here. I am not aware that Chase will allow the RR number of a person besides the card holder to be attached to a Chase card.
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Click here for low fares on flights! Book by 8/1 11:59 p.m. Pacific Time. 21-day advance purchase required. Nonrefundable. Seats, travel days, and markets limited. Blackout dates apply. Fares valid on nonstop service where indicated; if not indicated, fares are valid on single connecting service. Continental U.S. and Interisland Hawaii travel valid August 20 through December 18, 2019. Travel to/from San Juan, Puerto Rico valid September 4 through December 5, 2019. International travel valid September 3 through December 11, 2019. Points bookings do not include government fees from $5.60 per one-way flight. Restrictions and exclusions apply.
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I am at the airport now, and there is no notification on my lock screen like normal...like you are reporting! I do know the latest version of the app update launched a new boarding pass look. I wonder if that has impacted the lock screen notification.
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Note that the way Apple Wallet functions is that it will only show when you have the "Suggest on Lock Screen" option turned on for the boarding pass and are near or at the airport. The visual on the lock screen is location-driven. To double check whether that is set, click the three dots at the top right of the boarding pass in your Wallet. With that said, I don't recall my lock screen notification displaying when I was at the airport on Monday like it usually does. I can try again today, but I wonder if anyone else has noticed this?
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07-25-2019
08:06 AM
2 Loves
@lynnghms, take a look at this anncouncement about Cozumel!
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Check out low fares on flights to Mexico, Central America, or the Caribbean! *Book by 7/25 11:59 p.m. Pacific Time. Nonrefundable. Seats, travel days, and markets limited. Fares valid on nonstop service where indicated; if not indicated, fares are valid on single connecting service. International travel valid September 3 through December 11, 2019. International travel is valid Monday - Thursday. Travel to Mexico is valid only on Sundays through Wednesdays. Travel from Mexico is valid only on Tuesdays through Fridays. Points bookings do not include government fees from $5.60 per one-way flight.*
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Kudos for being mindful of preserving your points! As was stated, you can absolutely do this, and you should! It has saved us lots of points over the years. For the record, you can do the same when cash prices go down. Happy flying!
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There are some exceptions for mobile boarding passes. Per SW's site: All passengers that are eligible to obtain a printed boarding pass should be able to utilize the mobile boarding pass option. However, passengers traveling on certain types of fares may not be eligible. Infants, unaccompanied minors, individuals traveling on Senior Fares that need to be age verified, nonrevenue passengers, and Military Fares are not eligible to receive a mobile boarding pass. Note that you also can't use mobile boarding pass for international flights. Note sure it these help, but I wanted to share.
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Based on the forecasted weather conditions for the following cities, our scheduled service on Sunday, July 21, thru Monday, July 22, may be disrupted (flights may be delayed, diverted, and/or cancelled): Baltimore/Washington (BWI) Long Island MacArthur (ISP) New York LaGuardia (LGA) Newark (EWR) Philadelphia (PHL) Washington Dulles (IAD) Washington Reagan National (DCA) Customers who are holding reservations including these cities for the aforementioned dates, and want to alter their travel plans may rebook in the original class of service or travel standby (within 14 days of their original date of travel between the original city-pairs and in accordance with our accommodation procedures) without paying any additional charge. Customers who purchased their itinerary via Southwest.com or our mobile app are eligible to reschedule their travel plans online or from their mobile device. Customers who did not purchase a ticket via Southwest.com can call 1-800-435-9792 to speak with a Customer Representative. Customers in the U.S. scheduled to travel internationally must call 1-800-435-9792 to speak with a Customer Representative for assistance with rebooking. If you are calling Southwest Airlines from one of our international cities, please reach us at: Aruba: 011-297-588-2900 Bahamas: 1-855-202-3403 (English) Bahamas: 1-855-202-3402 (Spanish) Belize: 0-800-007-8684 Costa Rica: 0800-012-1916 Dominican Republic: 1-800-751-9039 (English) Dominican Republic: 1-800-751-9038 (Spanish) Grand Cayman: 1-844-670-7914 (English) Grand Cayman: 1-844-670-7990 (Spanish) Jamaica: 1-800-425-8130 (English) Jamaica: 1-800-425-8089 (Spanish) Mexico: 01-800-083-1179 (English) Mexico: 01-800-083-1178 (Spanish) Additionally, Customers holding reservations for a flight that is cancelled may request a refund for an unused ticket/travel itinerary. For specific flight information, please check flight status information.
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07-19-2019
07:12 AM
2 Loves
I am not sure that it would not be allowed, but I am confident that you would pay oversized baggage fees for doing so. We have flown with with our kids countless times, checking the car seat for every trip. Multiple types of car seats for that matter. We place it in a sturdy bag that we found on Amazon, and we have never had any issues. I would be concerned that all the extra space in most car seat boxes would allow for lots of movement of the seat. Of course, things happen, but my personal recommendation would be to get a travel bag for it. If if you would like an answer directly from SW, you might use the contact us link below! Good luck! Find out all about traveling with kids here.
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I would add that connecting in Atlanta is SUPER EASY! All of the SW gates are in the same concourse within a five minute walk of the rest. ATL is actually one of my favorite airports to connect through with Southwest! I, too, have a connection of 45 minutes next week. Good luck, and happy flying.
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@LydiaMartin84, Thank you for sharing your experience! LUV that SW Heart! This is one of many reasons my family is fully loyal to SW! Since this is a customer community, I am going to share your post with the SW Twitter team so that the crew can get the appropriate recognition!
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07-16-2019
04:34 PM
1 Love
If you booked directly through Southwest's site, there is fine print here that states that it might take six to eight weeks for RR points earned through Hertz to post. If you booked directly with Hertz, you can find more about their point partners here. The timeline is not clearly outlined, but I believe it would be safe to assume the time it would take to post would be similar to the first scenario. Good luck!
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07-15-2019
01:42 PM
3 Loves
I was not targeted for the offer, but generally, you can go and view the details of the offer in your Southwest account. Southwest.com > My Account > Promotions. Take a look there, and see if you are able to see any more details!
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I do not disagree that the pre-boarding group is often quite large, but Southwest is legally required to offer it, and I always remember that you can't always see disabilities or special needs. With that said, are you sure that some of those who "pre-boarded" were not through passengers who were continuing on the same flight but stepped off the plane for a pit stop? When SW allows those folks to get off, they always board them first since they technically should have already been on the plane.
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Here is what SW's website has to say: Sports Equipment - Special Items The items listed below will be accepted as Checked Baggage for a $75 each way charge. Kayak (other than a sea kayak). Paddle(s) must be secured. That is really the only detail offered on the site. I am sure you could get more specific information by reaching out to Southwest directly using one of the Contact Us methods at the link below! If you get any additional info, please post it here for the rest of the Community! Also CCing @LindseyD: This has been discussed here before. Did you get any additional info?
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07-11-2019
12:00 PM
1 Love
I have a feeling that since ATL and MSP are Delta hubs, Delta slashes prices where it may not be as feasible or profitable for SW to have that route as direct. Airlines are constantly making adjustments to determine the best use of their fleet, staff, etc, and it is worth nothing that SW's point to point model is vastly different that Delta's hub and spoke model. But I can definitely appreciate your concern. If you would like to share your thoughts directly with SW (since this is a customer community), choose an option via the Contact Us link below. Good luck!
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07-10-2019
02:52 PM
3 Loves
@lynnghms I am not sure you will get an answer here since this is a customer community. There are many reasons any airline considers when choosing where to fly: demand, airport gate availability, profitability, etc. Knowing Southwest's general favor for secondary airports, I can't imagine they would fly into both Cancun and Cozumel, but that is just my own opinion. It might be worth reaching out to Southwest directly via the Contact Us link below to provide your feedback/suggestion to fly to Cozumel. In the meantime, you can find alternative ways to travel from Cancun to Cozumel here and here. Hope that helps!
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"Culbertson has one of the more niche jobs at an airline. He’s senior manager of airframe field services, and among other tasks, he is Southwest’s paint guru, in charge of scheduling Southwest’s roughly 750 airplanes for repainting." Read more about Culbertson and the task of keeping Southwest's planes looking good in Skift's fascinating article here!
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07-08-2019
05:06 PM
3 Loves
Thomas, I am sorry to hear this about your wife. That is tough news, and I wish her healing and recorvery! Since this is a customer community, I would encourage you to reach out to Southwest directly via any of the methods in "Contact Us" below and to delete your personal information from your post. Southwest does have a Medical Transportation Program; I am not sure it is exactly what you are asking about, but you can read all about it here. Best wishes!
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They are headed your way! Happy flight, @Yzguy, and cheers!
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Agree with @dfwskier -- you might get lucky, but you might not. @Yzguy I have more than I will ever use! If you feel comfortable doing so, private message me your mailing info, and I will mail you some coupons!
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I have experienced this issue but only when I had really poor service. I have a feeling that when there isn't enough of a connection to do anything, the app throws that message. With that said, is your iPhone running the latest version of iOS?
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07-01-2019
07:22 PM
07-01-2019
07:22 PM
I have also experienced this before! It has shown the wrong destination once, but I have more often experienced it simply showing a wildly incorrect travel time.
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There has been a noteable change to the release dates for tickets for flights between 1/6/2020 and 3/6/2020. The releast date date is now set to be 8/8/2019. *Note that this date is subject to change!* This is a frequent question here on the Community, and I thought it would be worth highlighting this date (as it stands today) for those who like to plan in advance! You can always find the expected release date here!
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06-17-2019
11:58 AM
3 Loves
Hi @christihamon92! Keep in mind that since this is a customer community, we cannot give you an official answer from Southwest, but here is what I think. The policy reads "in excess of 62 inches," so if you plan to use a bag which is even slightly over the 62 inch l+w+h rule, I would be prepared to pay. With that said, my personal opinion is that the gate agent might not even think twice and just let it go through, especially if it is under the 50lb limit. I think this is fair to call this a gamble. You might get lucky, but offically, Southwest should charge the fee. Good luck!
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Dan is a travel blogger who specializes in travel with families! His latest post is all about how Southwest makes traveling with kids easy! 7 Benefits of Flying Southwest With Kids by Dan Miller | Jun 17, 2019 Today’s post comes from Ross Loehr, a traveling father of two. “It was the best of times, it was the worst of times.” Besides being a quote from the famous Charles Dickens novel, it often sums up the travel experience with children in tow. When flying with kids you hope to use JUST the first half of the quote to describe your experience. Southwest Airlines does this for families in multiple ways and I’ll share my top 7. Companion Pass and Earning Points This awesome benefit allows you to book Buy One, Get One flights with a travel partner for 2 calendar years. Once you earn the pass, you can book a flight with points (plus taxes and fees starting at $5.60 each way) and then add your companion at no charge besides the taxes and fees. The companion pass can be achieved by earning 110,000 Rapid Rewards points in a calendar year. Once you reach this goal, you are eligible for BOGO flights for the remainder of the calendar year in which you earned the pass, as well as the entire following year. The quickest way for most people is to apply for both a Southwest Business and Personal credit card when the sign-up bonus for each is at least 50k miles since these sign-up bonuses will count towards the 110k milestone. The bonus generally reaches 60k points a few times a year, so it pays to keep an eye out for this offer as well. If you hit the 110k threshold, you are looking at a travel credit of approximately $1,650 (Rapid Rewards points are worth about 1.5 cents each). Using these points in conjunction with the companion pass will equate to approximately $3300 in fare savings. If you don’t qualify for a Southwest business card, it is still worth signing up for a personal version of the Chase Southwest credit card to earn $700 or more in Southwest credit. This will cut down on the cost of family flying in a big way. Easy to Book Using Points The Rapid Rewards website is easy to use after a few minutes of navigation. The Low Fare Calendar by month does a great job of showing the range of prices which can cut down on search times. Once you find your flight, you don’t have to worry about availability. Every flight on Southwest can be booked with Rapid Rewards Points with no restrictions. Also, you can book reservations worry free knowing that if your plans change it’s not a big deal because… Cancellable Flights This is one of my all-time favorite airline policies. When booking with points, you can cancel your flight up to 10 minutes before departure for no fee. All the points will go right back into your account. For paid fares, Business Select and Anytime fares are fully changeable or refundable. Wanna Get Away fares may be cancelled for a credit that can be used at any time for one year from issue date. You never know if the kids will get sick or plans will change, and Southwest gives you maximum flexibility to adjust your flights easily without hefty fees if this happens. The policy also allows you to lock in fares and if the price of your trip drops you can cancel and rebook your reservation and be refunded the difference. Two Free Checked Bags This is unheard of nowadays. As a parent packing toys, clothes, snacks and other toddler gear, it is nice to know that you won’t have baggage charges piling up with Southwest. Family Boarding With Southwest flights you can check in 24 hours prior to takeoff and it pays to do so as soon as possible to get the best boarding position. However, when you travel with a child under 6, two adults can board with the child and any other siblings after Group A. This means about 60 people are ahead of you, but your family will almost certainly get a full row to yourselves and at worst will insure that the child can sit with one of the parents. Seat Space Most airlines provide 29-33 inches of pitch in economy and the average width is somewhere around 17 inches. Southwest is on the higher end with pitch in the 31-33-inch range and is right at the average for its seat width. The extra pitch is beneficial for parents as it helps when you are holding an infant in your lap or digging for a snack or coloring book from your carry-on bag under the seat in front of you. Entertainment The free live TV and radio are a nice touch. While you do have to bring your own device, this is generally easier for smaller children anyway. Wi-Fi can be added for $8 and movies for $5 so there are plenty of options to keep the crew occupied. The next time you are traveling with the family and want the overall travel experience to set the stage for your trip to be “the best of times,” make sure you look to book with Southwest Airlines!
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