629
Posts
Loves Given
68562
Loves Received
0
Solutions
The top performers in each category of the U.S. Department of Transportation’s Air Travel Consumer Report for April 2009 are listed below. For April 2009, Southwest placed first in Complaints, fifth in Ontime Performance, and eighth in Baggage Handling. April 2009 Complaints (Per 100,000 Custoemrs) 1. Southwest 0.19 2. Pinnacle 0.23 3. Skywest 0.29 4. Comair 0.35 5. ExpressJet 0.38 6. Alaska 0.62 7. Mesa 0.64 8. Frontier 0.78 9. Atlantic Southeast 0.96 10. Continental 1.02 Ontime Performance (Percent) 1. Hawaiian 91.1 2. Pinnacle 86.2 3. Skywest 85.8 4. Alaska 84.3 5. Southwest 84.1 6. Northwest 83.1 7. United 80.7 8. Mesa 80.6 9. US Airways 80.3 10. AirTran 78.3 Baggage Handling (Per 1,000 Customers) 1. AirTran 1.42 2. Hawaiian 1.89 3. Northwest 2.12 4. JetBlue 2.27 5. Frontier 2.48 6. US Airways 2.88 7. Continental 3.06 8. Southwest 3.24 9. Alaska 3.24 10. United 3.35 The Air Travel Consumer Report can be viewed in full online at airconsumer.ost.dot.gov/reports/index.htm.
... View more
by: NBA-Tube Orlando International Airport and Sam Jones welcomes Southwest Airlines B737 “Slam Dunk One” onboard which the Larry O’Brien NBA Trophy arrived in Orlando ahead of the 3rd game of the 2009 NBA Finals. to watch the video, visit: http://nba-tube.com/slam-dunk-one-and-nba-trophy-at-oia-2/
... View more
I LOVE YOUR BAGGAGE POLICY; HATE OTHERS. ;
FROM NOW ON, WHEREVER I GO, IF SOUTHWEST GOES THERE, I'LL BE ON IT. ALL OTHERS CARRIERS I HAVE TAKEN OVER THE YEARS WILL BE DUMPED.
YOU MEAN TO TELL ME THAT YOU CAN FLY ME AND NOT MY CLOTHES? COME ON!!!
SOUTHWEST, YOU ARE A WINNER!!!
WATCH YOUR BUSINESS CONTINUE TO FLOW AND OTHERS FLOP.
THANK YOU
... View more
by Bryan Frank If you just woke up from suspended animation and didn't already know it, the Lakers are doing pretty well this year. Not caring much one way or the other, but always eager to see things for myself, I was happy to be part of the welcoming media out at LAX for the arrival of the NBA trophy. No, I didn't get to go to the game. Plus, this was the middle of last week. Anyway, Southwest Airlines was running the show. They gave us passes to get through the TSA security. I used to work for Duty Free out at LAX and back in the day, the terminals were pretty much wide open. You could just enter the terminal and wait for people to arrive or depart at the gates. Good times. to read more, visit: http://coolshots.blogspot.com/2009/06/go-lakers.html
... View more
By SUSAN STELLIN Published: June 8, 2009 The Transportation Security Administration is getting ready to take over responsibility from the airlines for checking passengers’ names against terrorist watch lists, and is advising travelers to start booking airline tickets using their full name as it appears on their driver’s license or passport. to learn more, visit: http://www.nytimes.com/2009/06/09/business/09security.html?hpw
... View more
by Sandra McCloud Wow! What a fun event and worthwhile day of hard work! Sand in the City is a sand sculpting contest where teams compete for trophies for the best work. But it's also a fund raising event for different non-profit organizations in the local city that is hosting the contest. Nebraska Children's Home Society was the organization that all the donations were going to in Omaha this year. Southwest Airlines was recruited to participate this year by the man that runs the large beach-fun event, Bert Adams. He flys us all the time and this year he managed to peak our interest enough that we decided to join the fun. to read more, http://sandal-oma.blogspot.com/2009/06/southwest-airlines-and-sand-in-city.html
... View more
The word “destination” has a double meaning in Spanish – it can describe a travel destination or your future. For Southwest Airlines, destination is more than just a word, it is the friend who is watching out for you, your business, and never lets you miss an opportunity. In the spirit of this innovative concept, Southwest Airlines launched today “Mr. Destination,” its summer Hispanic ad campaign that will be featured on television, radio and online. The ads reinforce Southwest’s strength in offering dependable and affordable, worry-free travel. To learn more, visit: http://www.hispanicad.com/cgi-bin/news/newsarticle.cgi?article_id=27205
... View more
Today, 103 RDU Employees are celebrating Southwest's tenth year of service at Raleigh-Durham International Airport (RDU) with a patriotic-themed party. Employees and Customers will wave American flags high as Southwest donates canned food items and ten roundtrip tickets to the USO (United Service Organizations). “Southwest Airlines is proud to salute our RDU Employees for ten wonderful years,” said RDU Station Leader Greg Golden. “These Employees exemplify the SOUTHWEST SPIRIT every day while serving the people of North Carolina.” SWA is also facilitating “gate games” for red, white, and blue prizes, and hosting a “push-up contest” for Customers to win two roundtrip tickets on Southwest Airlines. Follow @SouthwestAir on Twitter to find out about the exciting events going on throughout the day. There's also a special, discounted DING! fare for RDU Customers via the fare alert application available at southwest.com.
... View more
Yes, We need new HIGH TECH LAZAR landing systems at all airports for future safety and traffic
Pre-Designed By:WWNN,INC. and scheduled to be developed by:SONY
... View more
I had to use this service today because my flight was canceled. The wait time saiad 11-18 minutes, so I was happy to get the call back, rather than wasting my cell phone minutes on hold. Great idea!
... View more
OK, it's been 3 months. Any chance the service will be extended before our trip in October?
... View more
Anonymous, if fares are $30 higher than they were last week, it's not because Southwest is raising the fares; its because you sat on the decision to make a purchase and other folks snatched-up the fares at the lower price. Now, the lowest available fare is $30 higher than last week. You should have bought then too and you wouldn't be bitter you missed-out. Sorry.
It's on!
BTW, LUV the new campaign.
... View more
Is it a nip, a tuck? Nope, it’s a full facelift! Southwest Airlines announces a fresh new look to http://mobile.southwest.com. To see the new application in action and to view Southwest’s blog post on the mobile site check out: http://www.blogsouthwest.com/blog/proud-be-a-mobile-junkieand-luv-our-new-mobile-site. The mobile site is available among a variety of web enabled devices including the iPhone and Blackberry. “Southwest knows our Customers run their lives via mobile devices and need access to southwest.com in an easy-to-view application,” said Southwest’s Vice President Marketing, Sales, and Distribution Kevin Krone. “Making a reservation, cancelling a reservation, and checking a Rapid Rewards account are now all possible via a handheld device. This marks our first step in providing a more complete southwest.com experience via a mobile or handheld device." Previously, Southwest mobile Customers had the ability to checkin for flights, cancel reservations, contact Southwest Airlines, and view Southwest’s terms and conditions. Now, Southwest Airlines mobile Customers can also book a flight, log on to Rapid Rewards, view schedules, and check flight status. “The redesign of the site provides Customers more options at just the touch of the screen or click of a button,” Krone said. “Mobile devices are a vital part of a traveler’s life, and Southwest will continue to enhance how we are represented on these devices.”
... View more
This past week, HubSpot was in Dallas sponsoring and speaking at the Inbound Marketing Summit. There were many impressive speakers throughout the event, including a presentation by Paula Berg, Manager of Emerging Media at Southwest Airlines. to watch the videos, please visit: http://blog.hubspot.com/blog/tabid/6307/bid/4803/Managing-Social-Media-and-Encouraging-Employee-Individual
... View more
To everyone with allergies to pets- I am truly sorry that you suffer with these ailments.
However, I am a college student attending one of the top veterinary schools in the county, and I travel with my pet 7+ times per year. Having dealt with several different family members and friends whom have allergies to pets, I know from experience that with proper bathing and grooming prior to contact, even a person with the most severe allergies will experience dramatically subdued reactions.
I understand that it is not ideal to be traveling in a closed cabin with something that you feel is life- threatening. I also understand that if the owner takes proper care of their animal, it is likely that you will experience little to no reaction in-flight. Frequent flyers such as myself, take particular offense to those who suggest all animals are a health hazard. Rather than ranting obnoxiously about "poor you", perhaps you should take the proper measures prior to a flight to be sure you do not have to encounter a pet on board. All flights have a maximum number of pets allowed in the cabin at one time- this is for the reason you are all complaining about- PEOPLES' ALLERGIES. IF you do not wish to fly aboard a flight on which a pet is present, call the airline the day before your departure and ask if there are pets onboard. IF YOUR LIFE IS AT RISK, as so many of you suggest, then reschedule your flight. Pay the fees necessary to SAVE YOUR LIFE.
You are all so overly dramatic about your sensitivity to pets, and yet you put your own life at risk by not taking precautionary measures. Regardless of the airline's decision, you are making the decision to fly, knowing of your own allergies and knowing of the risk. It's equivalent to someone going to the tanning bed who has a history of skin cancer and knows the statistical increase of threat once exposing yourself to ultraviolet light.
In regards to the person who responded with the remark about oxygen masks being laughable, obviously you find your life laughable- because those are the options you have. If you want to laugh at it, then you clearly care more about complaining than you do about your actual health. To the person who said SW's decision to implement pet travel was "asinine", then I suggest you look up the definition to this word, because according to statistics, their purchase traffic percentage has increased by 11.3% since this change. In their eyes- the only thing stupid about the change is that it didn't happen sooner.
So to those of you complaining- your complaints are selfish and satiable- simply take the measures necessary prior to flight to prevent any adverse reactions. A lack of assertion on your part is the only blame that can be placed if allergies do arise.
Thank you and goodnight.
... View more
05-28-2009
10:40 AM
104 Loves
Dear Southwest Airlines, How do I love thee? Let me excessively list the ways: In the money saving column, your airline tops the U.S. books. Not only do you offer low prices, but you have the courtesy to ignore this new trend of checked baggage fees, allowing not one, but two free checked bags. For this I love thee. to read more of this ode, visit: http://wanderingsemantically.wordpress.com/2009/05/27/ode-to-southwest-airlines/
... View more
Check out Toobee "the amazing flying can" and www.cannedwater4kids.org
Learn about recycling, flying and helping promote clean water.
Great teaching and learning tool for kids and all the profits go to a nonprofit organization
www.cannedwater4kids.org
www.toobee.com
... View more
In celebration of 15 years of service to Orange County (SNA), Southwest is throwing a beach party and celebrating like it's 1994. Employees and Customers are hangin’ ten with a limbo contest to show just how low Southwest fares can go, a complimentary beach drink called the “OC LUV Splash” will be served, and California residents will have the chance to play the “Golden Ticket” contest for a chance to win a roundtrip ticket on Southwest. “The hard work and dedication of our 112 SNA Employees has made Southwest the Real Airline of the OC,” said SNA Station Manager Larry Pitts. SNA Stats: Southwest began service to SNA on May 26, 1994, with 15 daily flights to OAK and SJC. SNA was the 37th city added in the SWA system. SWA is the largest carrier out of SNA with more flights per day (46) to more nonstop destinations (seven) than any other carrier, as of May 2009. During 2008, SWA carried more than 1.25 million Customers from SNA. SWA is the preferred airline for SNA Customers, with a greater market share (30 percent) than any other carrier in 2008. SWA is the Low-Fare Leader out of SNA with an average fare of $90 in 2008, 43 percent lower than all other carriers.
... View more
For what Southwest airlines has done is a true gesture of friendship and dedication to America's veterans. Unfortunately with each passing day we're losing over 1,000 WW II veterans and while thats very saddening it also reminds me personally never to forget their sacrifices. As a passenger on southwest airlines multiple times I couldn't think of a more veteran friendly airline that is so kind, devoted, and willing to be so courteous and understanding. I've personally greeted 6 groups of veterans at BWI Airport from all over this country and I can personally attest to how emotional it can be. Tears are definitely not an uncommon sight and on one Honor Flight earlier this year I just completely lost all my composure and just began crying, because it really surprises me how all these veterans really touch your heart even though you just met them. They're an outstanding and fantastic group of men and women and their sacrifices won't soon be forgotten by me or by my generation.
... View more
Same with manchester. i am always there plane watching and southwest dominates any other airline. usually you will see swa swa swa swa delta Nwa swa swa nwa swa canadian delta swa swa etc....
~Ryan, aka SouthwestFreak
... View more
Danny Scheurer
Save-A-Vet nfp Inc.
Founder/CEO
815-349-9647 Office
815-388-3253 Cell
dlscheurer@saveavet.org
I am a disabled veteran, and on my last flight with SWA, I was taken care of better than any military flight Ive been on (and Ive been on alot). So, first of all, thank you for that. I was on that flight, because SWA donated some plane tickets to our organization for a raffle prize, and after the raffle, they where donated back so we can use them for transport of other disabled vets. thanks for that too. So, I signed up for an account, in hopes to be able to reach out to any SWA emplyees that can help us. By reading your postings, you look like someone that cares about us vets. If I can have a few minutes of your time, can you please give me a call when you get a chance. Thank you for everything.
... View more
To all the employees of Southwest Airlines, you are missing out on so much by not flying into Portland Maine, one of the countries most vibrant travel destinations. Portland and Maine offer interesting people, great food, small city atmosphere, wonderful arts & culture and simply put is just a great place to be. Help us convince the SWA schedule planners to add PWM to your great lineup of SWA cities and then just imagine your next Maine Lobster layover! Wish you were here, RS
... View more
Don't you hate it when you sit and ponder over whether or not to grab that cheap flight, only to find out the airfare is no longer? Good news for procrastinators: Southwest Airlines has extended their summer airfare sale until 11:59 pm PT on May 21, which means you can take another 24 hours to think about where you want to go this summer. Southwest's summer sale features fares as low as $49 (taxes and fees are extra) each-way for travel through Oct. 28, 2009. This deal is good on Southwest's new routes from New York City and Boston, too.
... View more
Southwest Airlines staff are able to strike a balance between being in charge of passenger safety while at the same time creating an engaging and fun travel experience. A lot of it comes down to treating passengers like fellow travelers, rather than as cabin irritants to be controlled. I travel nearly every week and enjoy flying with Southwest crews ever so much more than the other airlines I occasionally have to fly.
Congratulations on beating the other airlines in this study, a well-deserved win.
www.linkedin.com/in/markcoleman1
... View more
Southwest's Laura Wright was recognized by Institutional Investor magazine as one of America's Best CFOs (in the consumer category for airlines). Click on the following link for more information and to view the list of winners: http://www.iimagazine.com/rankings/rankingsCorpCFOAmerica09.aspx
... View more
by Ben Spillman He's not as outspoken as Oscar Goodman or as flashy as an Elvis impersonator, but Gary Kelly might be more important than either when it comes to bringing visitors to Las Vegas. Kelly is the CEO of Southwest Airlines, a company that accounted for more than 15.7 million arrivals and departures from McCarran International Airport last year. Not only is Southwest of vital importance to Las Vegas, McCarran is the site of more than 225 daily Southwest departures, more than any other airport, making Las Vegas critically important to Southwest. Kelly was among several thousand Southwest employees in Las Vegas recently for the company's annual Spirit party on Fremont Street. He spared a few moments to chat with Tourism Insider about Las Vegas tourism, Southwest and the future of McCarran airport. to read more, visit: http://www.lvbusinesspress.com/articles/2009/05/18/opinion/columnists/spillman/iq_28701442.txt
... View more
I need to practice more before I compete with these guys, both of them are great guitarist. I hope to see more of this one of a kind experience, maybe they could include world of warcraft on their list and distinguish newbie from expert. From there, we'll see who'll win the game. Just want to meet more peeps who could join me with raids and grinding wow gold . I'm not sure if they're gonna enjoy to play that game, but I'm guessing they might. It's addicting and exciting just like playing the guitar.
... View more
Southwest Airlines is pleased to announce that its Flight Attendants represented by the Transport Workers Union (TWU) Local 556 voted to ratify the tentative, four-year contract both parties reached in March 2009. The new contract is active through May 31, 2012. “Our Flight Attendants play such an important role in providing the legendary Service that our Customers have come to expect,” said Gary Kelly, Chairman, President, and CEO of Southwest Airlines. “I commend the negotiations Teams for delivering a contract that benefits our outstanding Employees and also demonstrates a commitment to sustain our financial strength in an increasingly tough economy.” TWU Local 556 represents more than 9,700 Southwest Flight Attendants. After nearly 38 years of service, Southwest Airlines, the nation's leading low-fare carrier, continues to differentiate itself from other airlines --offering a reliable product with exemplary Customer Service. Southwest Airlines is the most productive airline in the sky and offers Customers a comfortable traveling experience. Southwest Airlines (NYSE: LUV) currently serves 65 cities in 33 states. Based in Dallas , Southwest currently operates more than 3,300 flights a day and has more than 35,000 Employees systemwide.
... View more
William J. Booher, Indianapolis Star May 16, 2009 The 16 students in Tiffany Ludlow's fifth-grade class at Southport Presbyterian Christian School got plenty in return when they adopted a Southwest Airlines pilot. "Probably the field trip was the best part. We got to go in the cockpit of the plane," said Megan Poad, 10. On Tuesday, the class toured a jetliner at Indianapolis International Airport, a field trip arranged by Southwest Airlines first officer Rick Childers, 36, a resident of Franklin Township. The tour came after Childers conducted five weekly one-hour sessions for fifth-graders at the school at 7525 McFarland Blvd. in Perry Township under Southwest's Adopt-a-Pilot program. The hands-on sessions emphasize the importance of learning about such subjects as math, science and geography by showing how they apply to being a pilot, Childers said. "I was surprised to see 180 buttons in the cockpit," said Rachel Witsaman, 11, describing the control panel used by the plane's pilot and co-pilot. "It was fun," said Brogan Hagemeier, 11, after the tour. "I learned a lot of new and interesting things about how the plane works, and I followed the machinery for the baggage." Childers showed students the baggage-handling process, including the lengthy belt system to move luggage. Ludlow said Childers had students create paper planes and instructed them on how to throw them into the wind to get them to fly higher. He used a pingpong ball and a hair dryer to show air pressure, she added. "I learned a lot about how the plane gets off the ground, with lift and drag, thrust and gravity," Brogan said. Students applied their knowledge of math by calculating distances between cities on Childers' flight schedule and measuring how the clock time differs among time zones. Childers, a former Continental Airlines pilot, joined Southwest Airlines nearly a year ago. Southport Presbyterian, which is not far from his home, is his first Adopt-a-Pilot effort. Childers said the program is geared toward fifth-graders and was begun by Southwest in 1997. It now includes 750 Southwest pilots who instruct about 35,000 students annually across the nation, with each pilot having leeway on how to present and expand on the established program of four one-hour instruction sessions. Childers added a fifth one-hour session, plus the plane tour, in response to students' interest. The program helps pilots link up with schools near where they live. The airline has an online program for schools that want to participate but do not have a Southwest pilot nearby. "We are more than a customer-service airline, we're a community airline," Childers said, explaining Southwest's commitment to the Adopt-a-Pilot program.
... View more
DALLAS –May 15, 2009 – Southwest Airlines and its Oakland Employees today are celebrating the airline’s 20 th year of service at Oakland International Airport (OAK). “The Southwest Airlines Employees at Oakland International Airport are thrilled to be celebrating 20 years of service here,” said Steve Bernhardt , Southwest Airlines' Oakland Station Leader. "We are committed to serving the Bay Area community and are proud to be the largest carrier at Oakland International Airport .” Oakland (OAK) statistics: Southwest began service in OAK on May 15, 1989, with 14 daily nonstop departures to three cities: Ontario , Phoenix , and San Diego . Oakland was the 28 th station to open its doors in the Southwest Airlines system. Southwest currently offers 119 daily nonstop departures to 20 cities with connecting service to 39 cities. Oakland is Southwest’s eighth-largest operation in terms of daily departures. OAK-based Employees: 2,153 In 2008, Southwest Airlines served nearly eight million passengers at OAK. Southwest is the preferred airline for Oakland Customers, with a greater market share (68 percent) than any other carrier as of the fourth quarter of 2008. Additionally, Southwest Airlines will be celebrating with its Employees and Customers today with a 1989 themed party. The carrier is totally “stOAKed” to be hosting the celebration at its gates in OAK, complete with decorations and costumes from the 1980s. Southwest Airlines will have an ‘80s karaoke contest for Customers and Employees. The carrier will also facilitate “gate games” where Employees will ask ‘80s trivia questions and Customers will have the chance to win some “totally awesome” ‘80s prizes! Follow @SouthwestAir on Twitter to find out about the exciting events going on throughout the day.
... View more
