Southwest Airlines Community

@snowman911 reading through the qualifications listed here on the "First Officer Opportunities" page I'm pretty sure you need your ATP before you are able to apply as it's listed as the first of the minimum qualifications listed under the "Certificates/Ratings" section:   "USA DOT/FAA Airline Transport Pilot Certificate" Then here on the FAQ page of the Pilots Career Portal FAQ page the first question and answer states the same requirement (bold emphasis added by me):   "Q: Am I required to have a B737 Type Rating to be hired at Southwest Airlines? A: A Boeing 737 Type Rating is no longer required prior to a job offer. Pilot candidates must still have a U.S. FAA unrestricted Airline Transport Pilot (ATP) certificate with an AMEL endorsement to be considered a valid applicant."   Note that the following thread also includes replies to the most recent pilot qualification related question that I've seen in the forums:   https://www.southwestaircommunity.com/t5/Southwest-Careers/Pilot-hiring-requirements/m-p/95779   Good luck! ... View more

We're very sorry for letting you down, @LarryM. As a peer-to-peer support forum, we are not equipped to assist you here, but we encourage you to contact Customer Relations via the options at Contact Us. Thank you! ... View more

That's a new one to hear.  Picking up early I could possible understand but 30 minutes late doesn't make sense.  I'd escalate with the rental car company, especially if you were waiting in line.   Something doesn't sound right. ... View more

@jerhan2 wrote: My wife received a voucher for $75 because her flight was delayed for several hours.  We planned a trip for the two of us in Sept 2019, using the voucher for her ticket and paying an additional $189.00, and paid full price for my ticket.  That trip fell though so we planned another trip in November 2019.  She was told that the voucher AND the $189 expire the end of October 2019.  I get the voucher expiring (which sucks) but I DO NOT get Southwest keeping the additional money we paid out of pocket.   We were told by a Southwest customer service person, that AFTER the ticket expires, we can "try and get our money back"...  She said... "There is no way to split out the payment when two forms of payment are used on one ticket".  REALLY??  There is "no way"?  So now we still have plans to travel mid November that we will have to pay for 100% her ticket when we have $189 "Credit" on another ticket.   There has to be a better solution to this.   Any input?   Whenever you apply a voucher or travel funds to a new booking, all funds associated with that new booking take on the earliest expiration date of any funds applied. This is shown on the voucher, and again when you apply the voucher online, but many people overlook it. (I've highlighted the important parts in yellow below.)   In your case, I'd recommend you reach out to Customer Relations via the chat function in the app or direct message via Twitter for the quickest response. (Note: This isn't the "regular" reservation department.) Since the funds you applied were from a voucher given for a customer service issue (not from a flight change you made) they may be able to assist you. It's at least worth a shot.   If they aren't able to make an exception for you, once expired you can request the funds be reissued as a voucher. Southwest charges a fee for this of $100 per passenger. Were your tickets purchased individually, or together on one confirmation number? If together, please be aware that they both expire in October, and that the fee to reissue would be $200.   For the future, I recommend always booking individual one-way flights for each passenger. This will limit your exposure if you do apply any vouchers or travel funds. And although I realize it's hard to anticipate when you might need to cancel a flight, it's worth some consideration when applying funds, as in some cases it may not be worth the risk (such as applying a small fund to a large fare ticket.)   I hope this info helps!   ... View more

Hi @Vianed,   Thank you for your service! We recommend that you visit https://swa.pilotcredentials.com/ and view the 'FAQ' for more information on requirements and specifically how helicopter time can be logged. Here is an excerpt from that page:   Helicopter time may be logged in your profile flight hours tab using the drop down "single piston/rotor" Or "multi piston/rotor." This time will be considered but will not replace the minimum fixed wing or Jet/Turbine PIC requirements.   2,500 hours total time or 1,500 turbine time in a fixed wing aircraft Southwest considers only Pilot time in fixed-wing aircraft. This specifically excludes simulator, WSO, RIO, FE, NAV, EWO, etc. "Other Time" will not be considered.   Best of luck in your application!   ... View more

@SvenTaow wrote: @SWDigits wrote: I recommend calling Southwest. This page has the international contact phone numbers: https://mobile.southwest.com/html/contact-us/intl-customer-achieve essay-service.html   Hello,   Is there a list of alternative numbers? I can't dial 800-083-1179 - the toll free number for Mexico. I should get information about travel funds for a ticket for my next travel this week.   Sven Go to the "Contact Us" link at the bottom of this page, go to the phone number section and click on "more contact numbers" and see if any of those will work for you.     ... View more

See this post: https://www.southwestaircommunity.com/t5/Southwest-Careers/When-do-flight-attendant-applications-typically-open-up/m-p/95232/highlight/true#M5847 ... View more