I disagree. I'd prefer companies stay in business, instead of being subject to losses by people who change their mind over the latest CNN news hype. You wonder why they cancel so many flights? Probably because of people canceling. Flying empty planes gets expensive. Cause and effect and all that. It's been 18 months. Nothing has changed with respect to air travel risks. Oh wait, they've gotten better for all of us who are vaccinated. Nothing has gotten worse with Delta for the individual traveler. If you're still booking flights, and then complaining you can't get a refund to a nonrefundable ticket, that is TOTALLY on you. You knew the rules and the situation. You're trying to game the system for your own personal benefit. No sympathy here.
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09-13-2021
10:16 AM
If they changed your flight, you should have 72 hours to change the flight with no added charge. I'm guessing you missed that window?
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09-09-2021
11:23 PM
I think you're asking if you can have two different companions. You can have 3 changes... so you can have 3 (maybe 4) different companions. But only one at a time. You can book your (CP owner) ticket anytime after they are released. Then, anytime before your flight, you can add the companion. The currently listed companion will get the ticket. So you can't have reserved tickets for different companions. But it's only a problem if the flight books up completely. Then you should reserve the companion seat with points to keep it from filling, and then cancel right before you book it as companion.
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09-09-2021
11:13 PM
3 Loves
You flew at the end of the day on a short haul airline that doesn't do redeye. They got delayed on earlier flights and ran out of time to get to Denver. Bummer.
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09-08-2021
11:54 AM
09-08-2021
11:54 AM
I repeat... no forms are required at Burbank. It's business as usual. It was the same at LAX in July. Nothing to worry about whatsoever.
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Nothing is enforced. I don't see the forms anymore. Maybe a year ago.
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Rather nebulous comments you made there, but it sounds like you're complaining that the pilots mentioned wishing the mask mandate on aircraft would be over soon? Perhaps because it was recently extended from September to January, and they were being apologetic to you and the other passengers for the inconvenience? So... you think that's politicizing the debate and it hurt your feelings, because you'd rather the pilots concur with and reinforce your personal desire for Draconian mask enforcement? Just so we're on the same page for your grievance.
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09-02-2021
10:42 AM
What do you mean? They totally helped me during Covid. They kept flying despite losing a ton of money on empty flights. Their employees even arguably risked their safety by showing up for work. But fortunately air travel doesn't seem to contribute measurably to direct Covid transmission. So I guess we totally disagree... probably on everything.
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09-02-2021
10:38 AM
2 Loves
I almost couldn't care less about preboarding, since I'd rather sit in the back than wallow in all the mayhem at the front of the plane. But yeah, most of that mayhem is idiots who put too big a suitcase in the overhead... and then throw their personal item in there, too. Ignoring the rules and the free checked bags, hogging up all the space, and clogging up the aisle boarding and deboarding while they fuss with all their gear. I would LUV to see gate agents or FAs enforce those rules. No HIPPA protections for selfish morons.
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08-31-2021
08:54 PM
Stop reposting the same ignorance. It doesn't make it more correct. On the contrary...
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Nope. The airline didn't cancel the ticket. Sorry. You need to read your link. " when the carrier cancels the passenger’s scheduled flight or makes a significant schedule change and the passenger chooses not to accept the alternative offered by the carrier. " I mean, come on, man. That link is so 2020. The ticket was purchased about 6 months AFTER that, and it's now almost a year later. I've flown almost 100k miles since Covid. If you can't find a reason to fly ONE flight, you really shouldn't be buying airline tickets. That's like someone with a peanut allergy demanding a refund on an open jar of Skippy.
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08-31-2021
05:19 PM
I've accidentally left my bag overnight, as they collect them if left on the carousel. I've been tempted to do it on purpose when my flight is out the next day with big bags I didn't want to take home or the hotel. But it's risky, because you can't officially have them check it the night before. So I presume you're in the same boat... you can just leave it for them to pick up, but can't officially ask them to take custody of the bag. But that's just my personal experience...
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08-31-2021
12:33 AM
2 Loves
You make some interesting points about ways to reward very good customers. Yeah, more flexibility in CP would be nice. But, to the rest of your concerns about seating and preboarding... it won't affect that. It's federally regulated. I can't think of a way for you to get a better seat than someone disabled (or lying about it) than being disabled (or lying about it). Assigning seats isn't the SWA way. So my only suggestion...preboard if and when you can.... fairly. The rest of the time, enjoy your BS benefits of being ahead of the pack and getting good reward points. Ignore the people ahead of you and be glad you're not them. Because they're either disabled or dishonest. And remember that if you're checking a bag, getting off the plane sooner or later won't make a difference. Relax and watch the foolish be foolish.
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08-30-2021
09:59 AM
08-30-2021
09:59 AM
Eww. I flew last week with corn and figs in my carry-on from the roadside stand. TSA always gives organic material a second look. Often it's uncooked meat... whatever will spoil in my fridge. But rarely anything frozen.
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I'll be looking. Lately I've gotten zero speed.
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Our country IS like that, for the most part. How many people, even in government, literally hate America? How many would NEVER join the military, let alone storm a beach in Normandy or Iwo Jima? How many consider stealing packages off your porch, breaking into your car, or rioting and looting a Target to be acceptable activity? Wait, no need to loot... just walk in and take it. You won't get prosecuted. All condoned by your government. There is a common societal thread of selfishness, and it's not exclusive to either party. We have a president who warned AGAINST the vaccine before he was elected, all in the name of politics and getting into office. Now that he's in, he contradicts himself every other week. And he and others do it with a level of disdain that doesn't engender compliance. Most people unsure of themselves on an issue frame it accordingly. But when you indignantly make claims with confidence and certainty when you have neither, and are proven wrong (or at least bending the truth) shortly thereafter, you lose credibility. I could continue to list the other myriad inconsistencies that abound, but you've heard them all. I agree with you.... most people should have been vaccinated by now. But you shouldn't be surprised that they're not.
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08-26-2021
04:20 PM
Seems like a very legitimate reason to call and ask for a refund. I'd be surprised if you weren't accommodated. Good luck.
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08-26-2021
11:21 AM
You want SWA employees to get vaccinated every day? Wow. That's the best Covid fearmongering I've seen all week. And testing for the passengers? You must own stock in Emed or something. Nothing like adding $30-150 to a $39 fare to kill the industry. But wait... are you saying vaccinated passengers need to be tested too? Based on your disjointed syntax, it appears you haven't thought this out very much. You're just reacting with emotion. Please choose another airline. I don't want to be seated next to you either. I might catch something worse than Covid.
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This is interesting. They managed since November just testing people. Now, they started letting in vaccinated people without getting tested. And now cases are spiking so badly they don't want people to come anymore. And yet so many people here are frothing at the mouth that if flight attendants don't get vaccinated, the world will end. Do you people understand how naive and illogical you look?
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08-24-2021
06:45 PM
You want fewer unvaccinated individuals? Then close the border. A great source of unvaccinated AND untested individuals. Let me know when that's done. Cheers. (I'll restate we're conflating individual risk with collective benefit for society. The political issues with these types of discussions are beyond this forum)
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And likewise, many of that same vast majority doesn't understand statistics and risk. 70% of the vaccinated people don't want to be around unvaccinated people? How many of THOSE would still want everyone tested? And to still wear a mask? I'm sure a few do... because that lowers the risk that much more. (How much they couldn't tell you... but I'm sure they think it's more than the infinitesimal amount it is). The fringe on BOTH sides aren't working with facts. I'm vaccinated and I couldn't care less about what other people do. The chance of them affecting me is too small for me to worry about. And I'm certainly not going to demand masked flight attendants be vaccinated, as if they're a particularly critical group. Social contracts don't need to be that restrictive. A large percentage of health care workers decided to avoid vaccination. Y'all should take your pickaxe to their doors first. Or maybe consider their logic before you claim you're smarter than they are. Ps...be sure to kick a toddler out of the way tomorrow. They aren't vaccinated. How dare they show their chubby faces in public!
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If you're vaccinated and worried about getting personally sick, you're not being rational. You're more likely to get struck by lightning than dying of Covid... not to mention the regular flu. Median age of breakthrough cases is 74. And if you assume anyone wheezing is both not vaccinated AND has Covid, you're making more leaps of faith. So yeah, best stay home. By my math, you'll never feel safe enough outside in the world. Get HBO and Doordash and call it good.
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Exactly. Some Animals are more equal than other Animals. They'll get free internet and more reward points. Only loss of revenue to SWA. There's no reason to think they'll get HIGHER boarding than anyone who got Preferred organically.
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Lol...boo hoo hoo. Someone else took your bin because you forgot to use free checked bags. And everyone else deserves a middle seat except you. Well, at least 33% of the passengers. That's a hoot! Thanks for making my Friday morning more enjoyable with your comedy stylings. Much appreciated for the jocular trollery. Enjoy your weekend!
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08-20-2021
12:26 AM
Yeah, true. I agree with you there... not a really good topic to have started. But the tone of the note was "just do what you're told", which runs counter to my mantra. Especially when those telling us contradict themselves, don't obey their own rules, and forget that telling people to get vaccinated so they can take their mask off... and then reneging on that reward... doesn't make people want to get vaccinated. No carrot, all stick. And they wonder why so many people are fed up.
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Wow. So unprecedented. Bummer...I just got both my preferred and my CP for next year. Nothing for me. And nothing for my barely A list wife. Best I can probably hope for is another JanFeb CP.
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I'm not arguing with your anger. In fact, I understand your position and see your logic. Nor am I defending the airline. I'm just telling you the facts. As noted, SWA is not legally liable for your problems. If it were, your airfare would be much more expensive to cover these types of claims.
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08-19-2021
01:28 PM
08-19-2021
01:28 PM
Yep, that's pretty much how it works. You can argue that anyone or anything is liable for your lost wages, or a missed opportunity at winning the lottery, or pain and suffering and loss of consortium from missing a night with your wife. But those numbers aren't visible to Southwest airlines.... did you plan to show them a pay stub? Or do they just take your word for it? There's the generally (perhaps legally via contract of carriage) accepted minimum the airline must provide you for the canceled flight. Beyond that, you'll likely need a lawyer. So that's why there's "only so much the agent can do for you".
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