05-14-2023
05:41 PM
@ScottMc101 no need for the double post
As stated in my reply to your other post, you don't need to demand the pilot's name to contact Southwest. Send your flight info along with your question using the contact us link at the bottom of this page.
Sounds like a crazy conspiracy theory to me, but go ahead and ask if you are convinced Southwest is really trying to save costs one can of side at a time. This theory also eliminates any potential revenue from liquor sales which can easily offset the expense of the free soda.
--TheMiddleSeat
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05-14-2023
05:35 PM
@ScottMc101 if you are really concerned you can contact Southwest, provide your exact flight info, and they can provide information all without you demanding the pilot's name. Use the contact us link at the bottom of this page and send a message.
Sounds like a wacky conspiracy theory to me, but whatever floats your boat.
--TheMiddleSeat
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05-14-2023
04:48 PM
1 Love
If you or anyone else is interested, this site allows you to see the requirements for every country. If you search for Mexico you will see they only require the passport be valid upon arrival.
https://travel.state.gov/content/travel/en/international-travel/International-Travel-Country-Information-Pages.html
--TheMiddleSeat
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05-14-2023
04:44 PM
2 Loves
Too new? There's no such thing. Some countries do not allow you to enter if your passport will expire within 6 months of your arrival into the country. That's the 6 month rule you've heard of.
--TheMiddleSeat
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@StaticLine wrote:
This is a direct quote from SWA Rapid Rewards Terms and Conditions: Companion Pass:
For A-List and A-List Preferred Members who have also qualified for a Companion Pass, reserved boarding privileges will not be provided to the Companion unless the Companion is also an A-List or A-List Preferred Member.
So, with this as the current policy, I don't know how Companions are boarding at the same time as the Companion Pass Owner, even when boarding on the same confirmation number.
Unfortunately, the terms and conditions document you are referring to no longer reflects the current situation and should be updated by Southwest. There are a few other things in that same paragraph that also need to be updated, such as references to a physical companion pass card.
If you were to look at the more simplified FAQ page about Rapid Rewards and Companion Pass (https://www.southwest.com/help/rapid-rewards/rapid-rewards-tiers) you will see Southwest has updated the information there to reflect what is occurring now:
What benefits do I receive as an A-List member?
You and all Passengers included on your reservation will receive priority boarding, which means Southwest will automatically reserve a boarding position 36 hours prior to the flight
As you noted, this benefit does not apply to those who have purchased a Business Select fare, the companion does not receive sequential boarding positions in this case and must actually do a manual check-in 24 hours prior to departure.
What the agent did is the best course, removing the one passenger from the existing booking leaves the Companion Pass holder's reservation intact, unchanged, and allows the CP holder to then add the other passenger for free. A Companion Pass holder and their companion will always have separate confirmation numbers, this is not unique to your situation. As mentioned earlier, since you have a paid Business Select fare, your companion will need to manually check-in 24 hours prior to departure. My suggestion would be to check-in and then immediately pay for the upgraded boarding to put the companion in the A1-15 group. I've used that option many times right at 24 hours prior to departure and have never had an issue with the spots being sold out. Sure, there's a chance, but highly unlikely. Then, you and your companion will have boarding positions in A1-15 and can choose to board separated by a few positions or board together at the worse of the two positions.
--TheMiddleSeat
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Says "close the discussion" then continues to post. smh
--TheMiddleSeat
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05-14-2023
09:47 AM
Depending on the severity of the change made by Southwest you may be eligible for a refund back to the original form of payment.
--TheMiddleSeat
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05-13-2023
06:59 PM
05-13-2023
06:59 PM
@floridaguy wrote:
As mentioned earlier, I'd suggest asking for some type of partial credit from Southwest.
Yep, one of your more ridiculous ideas. If you actually want to be useful and provide a helpful suggestion try saying, "contact Southwest, they may provide you with a voucher for the inconvenience."
--TheMiddleSeat
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05-13-2023
01:50 PM
05-13-2023
01:50 PM
@floridaguy wrote:
Let's also leave the personal attacks out of the discussion
@floridaguy why do you think every comment pointing out the ridiculousness of your statements is a "personal attack"? Yet another ridiculous statement.
--TheMiddleSeat
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05-13-2023
12:54 PM
05-13-2023
12:54 PM
Lol, request a refund?
Go ahead and disobey a flight attendant and see how far that gets you.
--TheMiddleSeat
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05-13-2023
12:53 PM
05-13-2023
12:53 PM
Is it just movies? TV? Can you even access the site while in flight?
--TheMiddleSeat
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@cheyenneallgood move to careers forum?
--TheMiddleSeat
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@tappingmom1 wrote:
.Others will only think about themselves and their rights...
Quite sad that people care so little about being kind to others
--TheMiddleSeat
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I have been on flights where an announcement was made requesting passengers to refrain from eating peanuts if possible. It's unfortunate such an announcement was not made for you. Unfortunately, it's clear from the other response you have received that some people don't care about others, but I would hope most people would have a heart and understand. Having said that, it's certainly not going to be possible to eliminate all traces of nuts from a plane and you should travel prepared for the worst. I wish you well and suggest you provide your comments in writing to Southwest after your flight. Use the contact us link at the bottom of this page and send a message.
--TheMiddleSeat
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05-12-2023
02:30 PM
05-12-2023
02:30 PM
Hey @DancingDavidE or @bec102896 are you seeing the same thing? No flights for me this week.
--TheMiddleSeat
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@bskupaka wrote:
even if i collapsed the 2nd soft case to be smaller it would still be oversized since it was a golf bag.
Is it oversized or not? If so, then a charge is to be expected.
One interpretation of the policy could be read as one sporting goods item is allowed so I can understand where the agent was coming from. I can also understand where you could believe 2 sporting items would be allowed. Policy below with bold added by me.
Any of the items listed below may be checked in substitution of one piece of the free checked baggage allowance for you at no charge on a one-item-for-one-bag basis. If the item of sporting equipment exceeds 50 pounds in weight or 62 inches in size (outside length plus height plus width), excess weight and size charges may apply.
If you're not happy with the decision I suggest you write to Southwest and express your displeasure. Be sure to include all the details of the flight and specifics of the bags. Use the contact us link below and send a message.
--TheMiddleSeat
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05-11-2023
05:20 PM
05-11-2023
05:20 PM
@Stormy did you read the post right before yours for suggestion?
--TheMiddleSeat
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05-11-2023
03:10 PM
05-11-2023
03:10 PM
@Arere it sounds like you can reapply if you use a different email address
--TheMiddleSeat
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05-11-2023
11:01 AM
1 Love
Are you saying you used points to pay for a flight that was cancelled by Southwest? I'm guessing this occurred during the Christmas holiday. If that's the case, did you submit a request for a refund? That was my situation and Southwest processed the refund after I submitted the request. At this point you will want to write Southwest and explain you did not receive a refund of the points used to purchase the flight. Provide the confirmation number and passenger name(s). Use the contact us link below and send a message.
--TheMiddleSeat
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05-10-2023
10:18 PM
05-10-2023
10:18 PM
An authorization is not the same as an actual charge. If you are expecting a refund it will probably take a few days for it to be processed.
--TheMiddleSeat
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05-10-2023
08:58 PM
05-10-2023
08:58 PM
See this note about a possible error in the application process for that position.
https://community.southwest.com/t5/Southwest-Careers/CSA/m-p/158485/highlight/true#M13646
--TheMiddleSeat
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05-10-2023
06:13 PM
05-10-2023
06:13 PM
Instant denial is typically a result of your response to one of the questions such as you living in the state the job is offered. Review the requirements, determine if you qualify, and apply again if you believe you do.
--TheMiddleSeat
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05-10-2023
05:06 PM
@wmh9680 wrote:
she said she never books with a package deal because when there is a problem it becomes a nitemare. She always books everything separately herself.
Agree with this 100%
--TheMiddleSeat
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I wouldn't give up hope on the lost item report, it seems like that process can take quite a bit of time. It's good and bad that you had so much identifying information in the bag. Good if the bag gets into the lost and found system, that should make it easy to match with you. Thinking of the alternative, you may want to freeze your credit or obtain some basic ID theft monitoring for a little while just to be safe. Good luck!
--TheMiddleSeat
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05-09-2023
02:42 PM
05-09-2023
02:42 PM
I see no issues with gate checking it, but would suggest you inquire with the agent at the check-in ticket counter to get their opinion as they may have thoughts about it after seeing the stroller in person. You will also want to allow extra time to get through security as TSA will want to do their inspection.
--TheMiddleSeat
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Perhaps Southwest has an error in its information. You can let them know by sending a message directly to Southwest. Use the contact us link at the bottom of this page and send a message.
--TheMiddleSeat
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05-07-2023
08:23 AM
You can cancel your flight, even after check-in, up to 10 minutes prior to scheduled departure time.
--TheMiddleSeat
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You don't go through customs in the United States when departing the United States so you will check bags at COS and see them again at your final destination. On the return you will get your bags and clear customs at your first stop in the United States. You will then recheck your bags after customs and get them again at COS.
Hopefully that clears things up
--TheMiddleSeat
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05-04-2023
06:47 PM
05-04-2023
06:47 PM
@lpesola wrote:
I understand that my companion who is A-list will get his benefits - will I also get to board with him now that SW allows people on the same itinerary as an A-list to board together?
Yes, you should have sequential boarding positions that benefit from A-List.
*except if you purchased a Business Select fare, then you will not board together.
--TheMiddleSeat
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@floridaguy wrote:
If the seat is open and I want the seat, I sit in the seat. That's my right.
Or just act like an adult and move on.
--TheMiddleSeat
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