@floridaguy wrote:
Going to Southwest's own web site, here is there exit row guidelines. No mention of anyone being too old.
https://www.southwest.com/help/day-of-travel/emergency-exit-seating-requirements
Yes, that was acknowledged in the very first response to the OP. What created the additional discussion was your incorrect assertion that Southwest was violating some non-existent federal law.
--TheMiddleSeat
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@floridaguy you also missed this part at the top of the article:
Which countries is it relevant to? Great Britain
Stop trolling the Community!!!
--TheMiddleSeat
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@floridaguy SIGH!!! Did you actually read that??? It's ALL about employment.
"your employer refuses to allow you"
"you are not eligible to be promoted"
"during a training session at work"
"your colleague complains of being called a 'wrinkly' at work"
Please, please, please GO AWAY
--TheMiddleSeat
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a week ago
a week ago
@floridaguy wrote:
No, they do not. However, please believe whatever makes you happy.
@floridaguy ok Mr. Legal Expert, please show me one example where age discrimination laws apply to something other than employment or hiring. They certainly do not apply to where you can sit on a plane.
--TheMiddleSeat
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a week ago
a week ago
@floridaguy wrote:
If the gate agent actually announced that "over 50" was a restriction, they are in violation of Federal laws covering discrimination. I would contact their office and demand accountability for such blatant disregard for persons "over 50".
@floridaguy Are you actually serious??? Please tell me you're just being annoying and not serious. Age discrimination laws only apply to hiring and employment practices. Why do you continue to post such nonsense???
--TheMiddleSeat
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That does seem to be off script and it's worth writing to Southwest directly to let them know about it. Use the contact us link at the bottom of this page and send a message. Be sure to include the specific flight details so they can address the concern with the crew.
--TheMiddleSeat
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a week ago
a week ago
@floridaguy It doesn't matter if you fly Delta, United, Frontier, Emirates, Southwest, or any other airline, you don't get refunds just because you didn't get the "value" you expected. How is this "preserving and defending" anyone?
--TheMiddleSeat
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Please excuse @floridaguy for being less than helpful, that's just how he is. In an attempt to actually be helpful and answer your question I would suggest you look on SWA Life as you'll have more employees there. This Community is primarily a customer to customer forum.
--TheMiddleSeat
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a week ago
a week ago
@floridaguy wrote:
I am preserving and defending the rights of those who come to this board with valid complaints. If you want to refer to that as "trolling", then please do so.
HAHAHAHAHAHAHA!!!! Preserving and defending??? That is HILARIOUS! Who knew trolls could also be clowns?
--TheMiddleSeat
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a week ago
a week ago
I don't think free drink days survived covid. Probably less willingness to do them now after all the onboard incidents.
--TheMiddleSeat
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@floridaguy and I will understand that you probably write half these "posts" trolling the Community. Please get better hobbies while we try to inform, educate, and help others with actual questions.
--TheMiddleSeat
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a week ago
a week ago
Still skeptical about this entire post, but I'll play along. How long ago did you purchase EarlyBird? Is EarlyBird shown on the boarding pass?
--TheMiddleSeat
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a week ago
a week ago
If this is actually a real post or for others who may have similar concerns you're welcome to submit your comments directly to Southwest, use the contact us link at the bottom of this page and send a message.
--TheMiddleSeat
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a week ago
a week ago
You bought upgraded boarding and couldn't sit together? That combined with calling it business class and I'll call BS on this post. Nice try
--TheMiddleSeat
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a week ago
a week ago
While there is one "contributor" who may disagree with those of us with actual knowledge of Southwest, the truth is the system worked as expected and there is no justification for a refund. Not knowing what you are buying is no excuse for requesting a refund. If you don't think it's worth the charge then don't buy it again, but you got what you paid for and cannot justify a refund. Yes, all views are welcome, it's just some are not based in any sort of truth or reality.
--TheMiddleSeat
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a week ago
a week ago
It appears that link needs some updates. Log into your RR account and click on Rapid Rewards on the top bar, then scroll down and you'll see the "Request Past Flight Points" section.
--TheMiddleSeat
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a week ago
a week ago
You can request credit for past flights, more information is here:
https://community.southwest.com/t5/Knowledge-Base/How-to-get-Rapid-Rewards-points-from-a-past-flight/ta-p/93489
When you make reservations make sure your Rapid Rewards account number is included on your reservation and that your name matches the RR account name.
--TheMiddleSeat
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a week ago
a week ago
I would argue you will have more legroom in a normal seat versus the bulkhead as you can put your leg under the seat and stretch out. When you are in the bulkhead there's a wall and there's (obviously) no going past it. If you're really lucky you can try to get the infinite legroom seat, it's the seat at the emergency exit row that does not have a seat in front of it. As it is an emergency exit row seat preboarding would prevent you from being able to sit there so Business Select or upgraded boarding in the A1-15 positions would be your best bet.
--TheMiddleSeat
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At $100 it sounds like you received EarlyBird for 2 people on a roundtrip itinerary and based on the boarding positions you received you were assigned a boarding position early like you were promised. When you check-in for your return flights you will also see you have received the benefits of EarlyBird. The upgraded boarding option is also available to anyone, but the $80 charge you saw was just for two people for one flight as that charge is per flight. So, while upgraded boarding does get better boarding positions (if available), it does cost quite a bit more compared to EarlyBird, especially if you are flying routes with connections.
Before making silly comments about lawsuits please ask questions and seek to understand what you are purchasing. If you don't understand, don't spend the money. It's all pretty straightforward.
--TheMiddleSeat
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@floridaguy one flight cancelation and you claim the sky is falling? Seriously, go away, you provide no benefit to the Community.
--TheMiddleSeat
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a week ago
a week ago
@floridaguy clearly this conversation has gone over your head (again). As noted before, please keep your comments relevant to the topic of the thread. For example, this thread is about being removed from a flight. Your comments were not about that. It's more complicated than understanding how to reply so it may be a challenge for you. Please try to do better.
--TheMiddleSeat
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@floridaguy wrote:
"This is on top of another complaint I already have for getting my flights cancelled over the Christmas disaster."
There's a quote from the OP.
Yet, has no relevance to the main topic of OP's post and neither does any of your commentary (as usual).
--TheMiddleSeat
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What you are referring to is specifically mentioned in policy for changing flights, not cancelling and rebooking. Cancelling forfeits all EB.
https://www.southwest.com/help/booking/earlybird-checkin
If I have EarlyBird Check-In and choose to change my flight, will the EarlyBird Check-In transfer as well? EarlyBird Check-In can be transferred only if the new flight departs more than 25 hours from the time of the change. If the new flight departs in less than 25 hours, then you will lose your non-refundable EarlyBird Check-In purchase. Additionally, if the change to your reservation involves a new city pair(s), you will need to contact us to have the EarlyBird Check-In transferred.
Additionally, here's the policy regarding cancelling:
Is EarlyBird Check-In refundable?
EarlyBird Check-In purchases are non-refundable. Customers who cancel their flight will forfeit the previously purchased EarlyBird Check-In option for that particular flight.
--TheMiddleSeat
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If you cancel to take advantage of the promo you will lose EarlyBird and no credit will be provided for it. You can change your flight and retain EB, but that does not let you take advantage of the promotion code.
--TheMiddleSeat
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Credit card holders were "gifted" 10,000 points towards earning Companion Pass. These points were not spendable like normal points earned and just reduced the required number of points needed to earn Companion Pass. You will only see them reflected in the Companion Pass earning progress meter in My Account.
--TheMiddleSeat
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Different cards have different earning rates for various categories of spending. You can view them all here:
https://creditcards.chase.com/a1/southwest/AEP50kPlus323
The sign up bonuses are the best ways to earn points from credit cards. There are also plenty of ways to earn points other than credit cards such as hotels, dining, shopping, and flying.
--TheMiddleSeat
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@DancingDavidE wrote
Last, book the companion since you might use up the last two spots in the current fare bracket with the kids and then if you did that in reverse with the companion ticket the points value for the kids might be higher.
This is an awesome tip! I recently ran into a similar situation... price on a trip I had booked went down so I canceled my companion's reservation so I could rebook my reservation at the lower price. When I canceled the companion the fare dropped even more as it freed up a fare in the lower priced bucket.
--TheMiddleSeat
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2 weeks ago
2 weeks ago
Here's a previous discussion with pictures of the screens where you add the adult information.
https://community.southwest.com/t5/Reservations/Points-with-voucher/m-p/154181/highlight/true#M6987
--TheMiddleSeat
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2 weeks ago
2 weeks ago
Yes, if you book a child under the age of 12 without an adult you will be prompted to enter the confirmation number of an adult who is flying on the same flight. Then the child is no longer consider unaccompanied.
--TheMiddleSeat
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