Southwest Airlines Community

I didn't receive the offer, but put in my information at the website on the pic you attached and it brought up a 10 year anniversary for me.  Worked fine.  Receiving 750 companion pass points in 6-8 weeks. ... View more

@TheMiddleSeat wrote: Agent is wrong. EarlyBird from Anytime fare will provide a sequential boarding position for companion. Had this situation last week.   --TheMiddleSeat Agent was probably thinking of Business Select which would work as they had described.     ... View more

@bballflyer wrote: I have transferred points a couple times, and that is when the other person just needs 1000 or 2000 points to be able to use the rest of their to complete a flights and I don't have enough to book it for them.  (for example, recently there was a 30% sale to HI and my daughter had 14000 points but needed 15000 to go to HI so I transferred her 1000 points so she could book the flight)  That is the only time I have transferred, and yes the cost is very high comparatively.  (and in hindsight I probably could have transferred from my Chase card for free)  This is great advice - transfer or buy points only to top off another account where they otherwise wouldn't be used.   Even then consider if the fees are going to be too high and you should just buy the flight, there will be some breakeven point where buying or transferring points will cost more and it would be better just to leave the points for a later opportunity to be used.     ... View more

@rlabardi wrote: Southwest is misleading passengers when they call it Early Boarding! Don't worry - the lawyers have read that and it is called "Early Bird Check In"     ... View more

@honduh8 wrote:   Well the rules have changed since 2020. ESA's a no longer allowed.   You certainly have the right to fly with your service dog, and by your description of your situation you do need a service dog.   I hope you find a way to control your seizures, but if not you do have your 130 pound friend there to help out. A very good friend indeed.   All the best to you...   ... View more

Never worked for those I know that tried. Curiouus to follow tho! ... View more

I am a software consultant with a number of VPNs to different clients.   My own OpenVPN using port 1194 UDP does not work (the main one I need). Forti Client using SSL VPN port 10443 works. Windows VPN using SSTP works. ... View more

Hey @stewarkt, it sounds frustrating to deal with those .ICS file issues when using Outlook on Mac. Editing the file directly is a clever workaround, but it would be much more convenient if the calendar entry showed the correct times instead of defaulting to an all-day event. ... View more

Hello. This is the same exact response I got from Chase regarding the promotion that I signed up for. Was there any resolution ? My husband referred me and was told he would get his 25,000 and still have not!!!!  ... View more

A lifetime pass on WN doesn't make sense IMO. It is after all, a LCC that is not aligned with any major airline alliances, it doesn't even have interline agreements with any other airline and it uses its own proprietary reservation system than using the major ones like Amadeus Altea or SITA.    You're right that had you gone with AS, your miles and status would've mattered long term as they're now part of the oneworld alliance. Your lifetime status on AS would've allowed you to use your miles to book flights on JAL, Cathay Pacific, British Airways, etc. and it would've granted you lifetime lounge access to all these airlines as you traveled around the world in your retirement.    But if WN had lifetime status and points, it wouldn't make much difference. At best you can go to Aruba, only on WN, no lounges, no other airline partners, etc. And I don't see WN making any upgrades to their system, starting interline agreements or even joining any of the airline alliances. Maybe they can start their own LCC alliance and team up with RyanAir or AirAsia, but that's another major hassle in itself and highly unlikely in itself also.  ... View more

Also, when I saw the other comments, it was a bunch of knuckleheads arguing over something a flight attendent messing up a soda, which can happen with any airline. ... View more

I cant even watch TV. I have an iPad 9 with updated IOS. It was working last year, but did not work in February or 2 days ago. I get on the app, choose a movie, click on "Watch" and nothing happens. Same with TV. My wife's iPhone 11 got on fine, no problems. what is going on?!? ... View more

@dfwskier wrote: @PDXMusicman wrote:     Second, Southwest tries to upsell EVERYONE to buy the A1-A15 boarding spots - including people that lmight already have A16. There's no conspiracy to give people bad boarding spots so that SW can upsell them. As I understand it the business is going quite well, definitely no need to do that.   There are too many variables here @PDXMusicman with number of A-List people, EBCI tickets, etc. that even if you were the first one to check in it can vary quite a bit.   You are doing everything that you can and I hope you get good results more often than not with your method.   A B-number may be common on flights with many A-list passengers.     ... View more

I notice SW employees pre boarding often as I fly SW 8 to 10 times a month and very much agree it sends the wrong message to paying customers. When I asked an employee why this is permitted they said it’s “contractual”. I agree that employees need to get on plane like rest of us (only if their job depends on it, not to get home) but not preboarding. If they get a ticket, they are guaranteed a seat and wait in line like rest of us.  Throughout my life my employers have required employees to park furthest from the entrance for a simple reason: customers should be inconvenienced last, not first.  I encourage SW to examine this practice and do what is best for the customer.  ... View more

I also just attempted to log in again and for the first time in days it succeeded Not sure what changed but perhaps my email to customer relations finally made an impact Regards Goku to             ... View more

I agree.  The complaints are starting up again at MCO regarding family boarding, excessive number of carry on items and size of carry on items.     ... View more

This situation says it was solved. If you read the solution it wasn’t solved at all ... View more

If you require crutches to be mobile, you will need to "stow these medical devices" in the overhead when you board. This would be a legit reason to pre-board. Safe Travels  ... View more

Typically, points earned through hotel stays don't count towards the Companion Pass, but there might be some promotions or exceptions. If you're aiming to rack up points quickly, why not mix it up a bit? Consider exploring different avenues for earning points. Maybe look into credit card sign-up bonuses or airline promotions. And hey, if you're planning any trips soon, why not head over to Thailand? Check out this link for some inspiration: https://thaitriplover.com/nightlife-entertainment. I've heard the nightlife and entertainment there are absolutely incredible! ... View more

It seems the guidance on this has been updated. The weight requirement remains but the 62 inches in total size no longer results in excess size charges.   https://support.southwest.com/helpcenter/s/article/What-sports-equipment-can-I-bring?clk=HC_Bags_1301_AcceptedSportsEquip   If the item of sporting equipment exceeds 50 pounds in weight, excess weight charges will apply. If the item of sporting equipment exceeds 62 inches in size (outside length plus height plus width), excess size charges will not apply.   ... View more

I've seen this abused many, many times. SWA has allowed this to matastasize over the years and now it's common. SWA can stop this but it's easier to turn their heads and act like it's not going on. They don't have the will to fix the matter.   I have no problem with a person that is wheel chair bound boarding first. But why are they allowed the premium seats that people have paid extra for?  Why can't they sit in the middle or even the rear of the plane?   What if you had a simple fee of $5 (nominal at best) to preboard? The abuse would not stop but the filthy person who abuses the system might not come up with the five bucks. I believe it would marketedly reduce the abuse. ... View more

I agree to a certain degree but for other reasons. I realize that seats 1-15 are always available for upgrades. I choose to use Early Bird because I do not always have the opportunity to "check in" 24 hours prior to a flight. But yes, Early Bird is no longer an effective means of guaranteeing a proper seat.   The biggest problem is that people will pay for one early bird seat and then "hold" seats for the rest of their party. It's ridiculous.   I now go out of my way to challenge people. If somebody is attempting to hold three seats I will tell them that I am sitting there. That person has paid for a single seat and obviously does not have to move. But I'll be darned if they are going to prevent me from sitting there.   If you want to hold a row of seats then go to the back of the plane. Otherwise, I'll be sitting next to you. The flight attendants know the ruse. They know what's going on and they choose to ignore it  and/or be complicent it this ruse. That's unacceptable. Stand your ground I say.    I will not try to break up families or anything like that, but again, you are more than welcome to grab a row in the back of the plane to ensure that you sit together.    I have contacted SWA several times regarding this matter and they consistently fail to remedy the situation. They typically sent out a reply indicating that people enjoy the open seating policy. This response ignores the situation. It's a pivot move that politicians take.    I used to really enjoy flying SWA. The employees were friendly. The flights were on time. The experience was good. Things have really taken a 180 degree turn. I am at the point where I am going to cancel my SWA card, burn up all my points, and fly with a different carrier. ... View more

@Ehuang24 wrote:     Ticket was booked with RR account that has the correct name. There is NO REASON it should not be able to match funds to the account. It should be looking up by RR account if the website can't figure out how to compare a space. So frustrated that I had to log out and use the WRONG first name in order to apply funds which were originally booked with the correct name.     no, the ticket was booked with whatever name YOU typed in. There is no system bug, but there is a bug in your typing ability.   ... View more

As long as the flight attendants can seamlessly carry out their duties, the uniform isn't the top priority, right? Efficiency is key! However, if you ever find yourself in the mood for a casual exploration, you might want to check out some comfortable yet stylish options at https://www.fullsource.com/sport-tek-clothing/. After all, why not blend practicality with a touch of style when it comes to work attire? ... View more

does spectrum cable and internet qualify for 2X points? ... View more

Do you remember what the end result was? About to do this and trying to find an answer. See lots of questions but no one has confirmed the result. Thanks! ... View more

@Jhonnybravo4321 wrote: How did preboarding end up working out for you due to being disabled? Thanks. The preboarding passenger can take one person with them so I'm sure it worked out fine.     ... View more

...over the ocean blue... ... View more

Sorry this was confusing, I have learned some tricks that are helpful to track your status.  1st the  terms are listed in this community board; see the new changes for 2024 they have lowered the number of flights to get A list and also decrease the number of CC points needed to earn the 1500 bonus toward A status; you can also check your progress toward A list as well as companion pass in your RR account under your account;  you can also look at your points activity and filter it by type such as companion fare or A list and see what was applied;  I have just noticed that some flight bonus points don’t count toward CP or A list either and they have added that information when I look at the points for a flight it will say how much also goes toward CP and A and it is quite a bit less  ... View more

From the fine print:   30,000 Bonus Points After You Spend $4,000 On Purchases In The First 3 Months From Account Opening: The product is not available to either (i) current Cardmembers of any Southwest Rapid Rewards® Credit Card, or (ii) previous Cardmembers of any Southwest Rapid Rewards Credit Card who received a new Cardmember bonus within the last 24 months. ... View more