Southwest Airlines Community

I have been on flights where an announcement was made requesting passengers to refrain from eating peanuts if possible. It's unfortunate such an announcement was not made for you. Unfortunately, it's clear from the other response you have received that some people don't care about others, but I would hope most people would have a heart and understand. Having said that, it's certainly not going to be possible to eliminate all traces of nuts from a plane and you should travel prepared for the worst. I wish you well and suggest you provide your comments in writing to Southwest after your flight. Use the contact us link at the bottom of this page and send a message.   --TheMiddleSeat ... View more

Hey @DancingDavidE or @bec102896 are you seeing the same thing? No flights for me this week.    --TheMiddleSeat ... View more

@bskupaka wrote: even if i collapsed the 2nd soft case to be smaller it would still be oversized since it was a golf bag.   Is it oversized or not? If so, then a charge is to be expected.    One interpretation of the policy could be read as one sporting goods item is allowed so I can understand where the agent was coming from. I can also understand where you could believe 2 sporting items would be allowed. Policy below with bold added by me.    Any of the items listed below may be checked in substitution of one piece of the free checked baggage allowance for you at no charge on a one-item-for-one-bag basis. If the item of sporting equipment exceeds 50 pounds in weight or 62 inches in size (outside length plus height plus width), excess weight and size charges may apply.   If you're not happy with the decision I suggest you write to Southwest and express your displeasure. Be sure to include all the details of the flight and specifics of the bags. Use the contact us link below and send a message.    --TheMiddleSeat     ... View more

@Stormy did you read the post right before yours for suggestion?   --TheMiddleSeat ... View more

@Arere it sounds like you can reapply if you use a different email address   --TheMiddleSeat ... View more

An authorization is not the same as an actual charge. If you are expecting a refund it will probably take a few days for it to be processed.    --TheMiddleSeat ... View more

See this note about a possible error in the application process for that position.    https://community.southwest.com/t5/Southwest-Careers/CSA/m-p/158485/highlight/true#M13646   --TheMiddleSeat ... View more

Instant denial is typically a result of your response to one of the questions such as you living in the state the job is offered.  Review the requirements, determine if you qualify, and apply again if you believe you do.   --TheMiddleSeat ... View more

@wmh9680 wrote:  she said she never books with a package deal because when there is a problem it becomes a nitemare. She always books everything separately herself.  Agree with this 100%   --TheMiddleSeat ... View more

I wouldn't give up hope on the lost item report, it seems like that process can take quite a bit of time. It's good and bad that you had so much identifying information in the bag. Good if the bag gets into the lost and found system, that should make it easy to match with you. Thinking of the alternative, you may want to freeze your credit or obtain some basic ID theft monitoring for a little while just to be safe. Good luck!   --TheMiddleSeat ... View more

I see no issues with gate checking it, but would suggest you inquire with the agent at the check-in ticket counter to get their opinion as they may have thoughts about it after seeing the stroller in person. You will also want to allow extra time to get through security as TSA will want to do their inspection.    --TheMiddleSeat ... View more

Perhaps Southwest has an error in its information. You can let them know by sending a message directly to Southwest. Use the contact us link at the bottom of this page and send a message.    --TheMiddleSeat ... View more

You can cancel your flight, even after check-in, up to 10 minutes prior to scheduled departure time.    --TheMiddleSeat ... View more

@lpesola wrote: I understand that my companion who is A-list will get his benefits - will I also get to board with him now that SW allows people on the same itinerary as an A-list to board together? Yes, you should have sequential boarding positions that benefit from A-List.   *except if you purchased a Business Select fare, then you will not board together.   --TheMiddleSeat ... View more

@floridaguy wrote: If the seat is open and I want the seat, I sit in the seat.  That's my right.   Or just act like an adult and move on.    --TheMiddleSeat ... View more

@floridaguy wrote: You have control of the situation.  If the person argues with you, call the flight attendant.  If they stop you and otherwise block your path, have law enforcement come on the plane and file charges. Or just act like an adult and move on.    --TheMiddleSeat ... View more

Always fun to see how Southwest employees decorate for various holidays and events.  Thanks for sharing!   --TheMiddleSeat ... View more

Typically you are not allowed to get off, but it depends on the location and if staff is available to assist. Vouchers may be issued depending on the reason or timing of the delay.    --TheMiddleSeat ... View more

As they were left at the airport I would contact the airport's lost and found.    --TheMiddleSeat ... View more

It sounds like you booked through Southwest Vacations which is not part of, nor owned/operated by Southwest Airlines.  For questions about refunds you will need to work with Southwest Vacations.  If you entered the info incorrectly online I'm not sure what recourse you have here as the error was your making and was not noticed until the last minute.  If you called Southwest Vacations to make the reservation then perhaps you have some standing, but not noticing the mistake until the last mute creates some difficulty.  If it truly was an error created by Southwest Vacations you may be able to dispute the issue through your credit card.   I would not agree either Southwest Airlines nor Southwest Vacations is "struggling to stay in business", but that's not really relevant to the matter.  Your issue here is with Southwest Vacations and I hope they work with you to resolve it.   --TheMiddleSeat ... View more

Sure, file a police report, but it does seem a bit much to assume an employee took them. Plenty of other people could have seen them and picked them up.    --TheMiddleSeat ... View more

Yes, I've experienced this and it is frustrating. I don't remember how long it takes before the free change becomes unavailable. That seems like something @bec102896 might know.   Will the system let you make the free change to the same flight, clearing that out of the way so you can make the price adjustment?    --TheMiddleSeat ... View more

You did not state the reason for the delayed flight which is going to make a very big difference in whether there will be any compensation for the delay and resulting expenses. Without a reason for the delay you aren't going to be able to pursue this further. Also, this might not have been an oversell situation if you showed up late, past the boarding deadline. The seats may have been given to standby passengers when it appeared you were not going to be taking the flight. Your best bet in situations like this is travel insurance or utilizing the trip delay coverage provided by many credit cards. Assuming you did not purchase travel insurance I would look into any coverage provided by your credit card if you used one to pay for the flights.    --TheMiddleSeat   ... View more

Cookies    If you don't want any tracking use an Incognito mode.    --TheMiddleSeat ... View more

@DancingDavidE wrote: What's the tail, I want to track it down and get on it.   N8710M Currently on its way to DAL, scheduled to be in MCO on May 3rd.    --TheMiddleSeat ... View more

Just read that this plane is also the first to have in seat power at every seat! Woohoo!   --TheMiddleSeat ... View more