Southwest Airlines Community

@franktravel posted this response to a similar question awhile back:   On July 27, 2017 they will open the schedule for sale through April 6, 2018. This date is subject to change! Please check back frequently. ... View more

There's that one guy who would sit in a saved seat just to prove he can.  ... View more

Typically points post within 24 hours of trip completion. If they don't post today you can submit a missing points request. Here's the info for that:   You can request past flight points for up to 12 months after your flight.  To claim points for a past flight, simply log into your account, select My Account and choose the Manage tab within My Rapid Rewards.  Choose Request past points in the grey bar and enter your record locator (confirmation number) from your reservation. After verification of your flight information (approximately 3-5 days), points will be deposited into your account. ... View more

Thanks so much for suggestions! ... View more

The email addresses i want to populate are in the "Who do you want to tell about your trip?" section at the bottom. I have two people i want to share my itinerary with. ... View more

The Android rating for for all versions, the Apple one is for just the latest version. It appears the latest version has many significant bugs. ... View more

I can't think of a reason you wouldn't be able to carry them on. Are they particularly sharp and could be perceived as being dangerous? I would suggest putting them in a zip lock bag just in case one decided to explode. Pens and other containers can do funny things when the air pressure changes. Other than that, you should be good to go. Have a good trip!  ... View more

I totally agree it would be nice if they did provide the overnight layover option. Maybe it's something we'll see later when they start utilizing new features in the new reservation system. We may also see red eye flights which could let you connect with a morning flight to international destinations. Red eyes were not allowed in the old reservation system, but are allowed now.  ... View more

From a purely ascetic perspective, I think they look good. Professional without being stuffy or screaming "boring uniform". Casual, friendly, and approachable, just like Southwest as a company. I haven't asked any employees for their thoughts. I don't expect the livery to change anytime soon after having just changed rather recently.  ... View more

Southwest only allows cats and small dogs. You can't bring your sugar glider. ... View more

I would suggest you contact the car rental agency you are renting from to discuss changes to the reservation. Details should be found in your rental confirmation email.  ... View more

If it will fit in the overhead storage bin (my guess is that it would), then you can take it on as carryon. If the flight was super full and no overheard space was available or for some other reason it needed to be gate checked, it would only be set out for pick up at your final destination. I could see someone accidentally taking the wrong suitcase (many do look alike), but don't forsee a problem of someone taking your booster seat before you got off the plane to get it at your final destination.  ... View more

Well, then, this appears to settle it.  Thank you so much Lindsey for specifics.  I appreciate your taking the time to get back to me.  We will check it with our luggage.  ... View more

@MilesDS,    We actually do have a tool that does this! Check it out here.    You can reach it by going to Southwest.com > Click "Flight" in the upper right corner > Flight Schedules. Once you've reached this screen, just fill in the boxes and select either a "daily" or "weekly" view. You'll be able to see all the days we operate flights on your selected route.    ... View more

Thanks! ... View more

Regarding the gate check, it can be done either way to have the item for use at the layover, or retrieve it in the jetbridge at the destination airport, just let them know and they may ask your preference.   Assuming that you don't need the booster seat in the airport, obviously you'd opt to pick it up at the destination and not the layover.   Regarding curbside or at the counter, we have been happy checking our pack and play at curbside, but we do use the blue Southwest bags avilable for purchase to protect the items from scuffing.   The exception is the stroller which we use in the airport. It can be gate checked either to the connecting airport or to the final airport, your choice. For the stroller we're usually wanting to have it on the layover, so we retrieve it and re-check it at the new gate.   I'm not sure about the booster seat. If it is precious, then I'd say gate check over curbside or ticket counter. If it is a pain to carry through the airport, then check it regularly and retrieve at baggage claim. ... View more

Thanks.  Somehow I thought priority access would allow me to go straight to the pre-check line from there.  Didn't realize it was the regular line I would have to go through. ... View more

You can retrieve your reservation and boarding pass with barcode using the Southwest app on your phone or just show up at the airport with your ID and get a printed boarding pass when you check your bag or if you're not checking bags you can use a Southwest kiosk to print a boarding pass. The suffix missing should not be a problem, the level of scrutiny is not that high. Enjoy your first flight, Southwest is a great way to travel. Feel free to post any other questions you might have.  ... View more

The adult (parent/guardian) responsible for the unaccompanied minor on the departure side must stay at the departure gate until the plane is in the air so in a delay the UM would stay with that adult until the UM boards the plane. UMs are only allowed on flights without a plane change so the child would stay on the plane in the event of a stop on the way to the destination. While it's possible to have a mechanical problem that would require a plane change at the stopover, it's certainly not common and I believe Southwest personnel would escort the minor to the other plane. That's not explicitly stated in the UM policy online. At the destination, the UM is escorted off the plane and a designated adult (parent/guardian) meets the minor at the gate. Southwest checks ID and hands over the UM at the gate.    More details and other info can be found here: https://www.southwest.com/html/customer-service/family/unaccompanied-minors-pol.html ... View more

Yes, according to Southwest's Young Traveler policy, a birth certificate works.     All the info is here: https://www.southwest.com/html/customer-service/family/young-travelers.html     ... View more

Hi, @flittle00,   Welcome to Community, and thank you for your interest in a job at Southwest Airlines! In order to best answer your question, I will need more information. I will send you a direct message.    ... View more

@PhillipSmith wrote: Great news! ??? ... View more

Thanks so much! ... View more

@DancingDavidE definitely agree, I tried to suggest booking the placeholder spot in my original response but I guess I should have emphasized "do it" more than just suggest it being optional. Thankfully I've not yet been in a sold out situation, but someday it's bound to happen.   Generally we're booking at least two weeks out, holiday travel is already booked, and we tend to book the companion ticket immediately and cancel later if the companion ticket is not needed after finalizing plans (work schedules never let us know for certain if we can travel together until the last minute). We get anxious when we see there's only 1 WGA fare left (at least at that particular price). CP adds a whole new level of strategy when booking trips.  ... View more

Publicized or not, it's one of the stupidest things I've ever seen Southwest do.   (Also, that message appears on every change -- refundable or not. Which makes it even more nonsensical.)   Refundable fares, that become non-refundable if you make any change to the itinerary?!   Absurd.   Yes, the solution is to simply cancel and rebook all refundable fares. But if, as Southwest says, this is caused by a limitation in the new "next generation operating system," then why not fix that limitation? Or make it so that any "change" to a refundable fare is processed behind the scene as a "cancel and rebook"?   I think we know the answer.   This is going to burn many people. Especially those Business Travelers that Southwest has tried so hard  -- with varying success -- to get.   Say your company requires the purchase of a refundable fare, so they book Anytime. Then the flyer pays out of pocket to upgrade to Business Select. Then they need to cancel. The ticket is no longer refundable to the company, but is now locked in use to the flyer.   What might be the effect on companies using Southwest going forward?   Stupid, short-sighted decision, Southwest. 😞 ... View more

Take a look at https://www.southwest.com/html/customer-service/airport-experience/tsaprecheck.html   If I remember correctly, the opt-in process is no longer needed/required to be considered for random inclusion in PreCheck....  "TSA will also proactively prescreen Passengers who are traveling, with the goal of possibly pre-clearing more Passengers to use TSA PreCheck lanes. These passengers will not be required to submit any additional information, submit an application, or pay a fee."   Even if you only travel a few times a year PreCheck is well worth the time/money/hassle to get. Knowing for certain you'll have access to PreCheck lines eliminates so much time previously wasted at the airport and removes the worry about how bad security will be and how early to arrive at the airport.  Additionally, just one international trip justified getting Global Entry vs standard PreCheck for me so consider that option too.    ... View more