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07-03-2017
10:18 PM
TSA does not require children under 18 to provide identification when traveling with a companion within the United States. https://www.tsa.gov/travel/security-screening/identification
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07-03-2017
10:13 PM
No, four drink coupons are sent out after you complete 10 revenue (paid with cash or points) flights.
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07-03-2017
10:54 AM
07-03-2017
10:54 AM
Nope... Only the original passenger can use the funds and new trip must be completed within one year of the original purchase.
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07-01-2017
05:23 PM
07-01-2017
05:23 PM
Nope. It's only good for air travel for the passenger that was originally on the flight purchased.
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06-30-2017
01:07 PM
06-30-2017
01:07 PM
Send a private message to @LindseyD, she can probably help
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06-29-2017
12:10 PM
06-29-2017
12:10 PM
Nothing additional is required for domestic flights.
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06-29-2017
09:05 AM
Yes, you can cancel his ticket and you'll get a credit for it, but it can only be used by your husband and must be used within one year of the day you booked the flight you are canceling. If you're not 100% certain about him going or not going on the trip there's no need to cancel it now, you can wait until 10 minutes before the flight, although I would suggest not waiting quite that long. Once you do know what his plans are you can cancel if necessary.
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06-29-2017
08:57 AM
@franktravel posted this response to a similar question awhile back: On July 27, 2017 they will open the schedule for sale through April 6, 2018. This date is subject to change! Please check back frequently.
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There's that one guy who would sit in a saved seat just to prove he can.
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06-28-2017
11:03 AM
1 Love
Yes, that should work. Book your flight with points while logged into his account, then log into your account and add the companion.
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06-28-2017
10:29 AM
06-28-2017
10:29 AM
Typically points post within 24 hours of trip completion. If they don't post today you can submit a missing points request. Here's the info for that: You can request past flight points for up to 12 months after your flight. To claim points for a past flight, simply log into your account, select My Account and choose the Manage tab within My Rapid Rewards. Choose Request past points in the grey bar and enter your record locator (confirmation number) from your reservation. After verification of your flight information (approximately 3-5 days), points will be deposited into your account.
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06-28-2017
04:41 AM
06-28-2017
04:41 AM
The email addresses i want to populate are in the "Who do you want to tell about your trip?" section at the bottom. I have two people i want to share my itinerary with.
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06-27-2017
10:27 AM
The Android rating for for all versions, the Apple one is for just the latest version. It appears the latest version has many significant bugs.
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06-27-2017
09:48 AM
I can't think of a reason you wouldn't be able to carry them on. Are they particularly sharp and could be perceived as being dangerous? I would suggest putting them in a zip lock bag just in case one decided to explode. Pens and other containers can do funny things when the air pressure changes. Other than that, you should be good to go. Have a good trip!
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06-26-2017
01:49 PM
06-26-2017
01:49 PM
I totally agree it would be nice if they did provide the overnight layover option. Maybe it's something we'll see later when they start utilizing new features in the new reservation system. We may also see red eye flights which could let you connect with a morning flight to international destinations. Red eyes were not allowed in the old reservation system, but are allowed now.
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06-26-2017
08:38 AM
From a purely ascetic perspective, I think they look good. Professional without being stuffy or screaming "boring uniform". Casual, friendly, and approachable, just like Southwest as a company. I haven't asked any employees for their thoughts. I don't expect the livery to change anytime soon after having just changed rather recently.
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06-25-2017
01:09 AM
Southwest only allows cats and small dogs. You can't bring your sugar glider.
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I would suggest you contact the car rental agency you are renting from to discuss changes to the reservation. Details should be found in your rental confirmation email.
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06-23-2017
11:11 AM
06-23-2017
11:11 AM
If it will fit in the overhead storage bin (my guess is that it would), then you can take it on as carryon. If the flight was super full and no overheard space was available or for some other reason it needed to be gate checked, it would only be set out for pick up at your final destination. I could see someone accidentally taking the wrong suitcase (many do look alike), but don't forsee a problem of someone taking your booster seat before you got off the plane to get it at your final destination.
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06-22-2017
04:54 PM
Well, then, this appears to settle it. Thank you so much Lindsey for specifics. I appreciate your taking the time to get back to me. We will check it with our luggage.
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@MilesDS,
We actually do have a tool that does this! Check it out here.
You can reach it by going to Southwest.com > Click "Flight" in the upper right corner > Flight Schedules. Once you've reached this screen, just fill in the boxes and select either a "daily" or "weekly" view. You'll be able to see all the days we operate flights on your selected route.
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06-20-2017
02:52 PM
06-20-2017
02:52 PM
Regarding the gate check, it can be done either way to have the item for use at the layover, or retrieve it in the jetbridge at the destination airport, just let them know and they may ask your preference. Assuming that you don't need the booster seat in the airport, obviously you'd opt to pick it up at the destination and not the layover. Regarding curbside or at the counter, we have been happy checking our pack and play at curbside, but we do use the blue Southwest bags avilable for purchase to protect the items from scuffing. The exception is the stroller which we use in the airport. It can be gate checked either to the connecting airport or to the final airport, your choice. For the stroller we're usually wanting to have it on the layover, so we retrieve it and re-check it at the new gate. I'm not sure about the booster seat. If it is precious, then I'd say gate check over curbside or ticket counter. If it is a pain to carry through the airport, then check it regularly and retrieve at baggage claim.
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06-20-2017
12:52 PM
06-20-2017
12:52 PM
Thanks. Somehow I thought priority access would allow me to go straight to the pre-check line from there. Didn't realize it was the regular line I would have to go through.
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06-19-2017
04:44 PM
Funds will be available for one year from the date of the original booking. Travel must be completed by that date and can only be used by the passenger from the original booking. If I remember correctly, funds will be associated with the most recently cancelled booking confirmation number. To verify, when you cancel the reservation you'll get an email confirmation and it will say how much credit is associated with the reservation confirmation number.
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06-19-2017
04:26 PM
06-19-2017
04:26 PM
You can retrieve your reservation and boarding pass with barcode using the Southwest app on your phone or just show up at the airport with your ID and get a printed boarding pass when you check your bag or if you're not checking bags you can use a Southwest kiosk to print a boarding pass. The suffix missing should not be a problem, the level of scrutiny is not that high. Enjoy your first flight, Southwest is a great way to travel. Feel free to post any other questions you might have.
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06-18-2017
08:51 AM
06-18-2017
08:51 AM
The adult (parent/guardian) responsible for the unaccompanied minor on the departure side must stay at the departure gate until the plane is in the air so in a delay the UM would stay with that adult until the UM boards the plane. UMs are only allowed on flights without a plane change so the child would stay on the plane in the event of a stop on the way to the destination. While it's possible to have a mechanical problem that would require a plane change at the stopover, it's certainly not common and I believe Southwest personnel would escort the minor to the other plane. That's not explicitly stated in the UM policy online. At the destination, the UM is escorted off the plane and a designated adult (parent/guardian) meets the minor at the gate. Southwest checks ID and hands over the UM at the gate. More details and other info can be found here: https://www.southwest.com/html/customer-service/family/unaccompanied-minors-pol.html
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06-16-2017
03:21 PM
Yes, according to Southwest's Young Traveler policy, a birth certificate works. All the info is here: https://www.southwest.com/html/customer-service/family/young-travelers.html
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06-16-2017
03:06 PM
06-16-2017
03:06 PM
Hi, @flittle00,
Welcome to Community, and thank you for your interest in a job at Southwest Airlines! In order to best answer your question, I will need more information. I will send you a direct message.
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