03-11-2020
01:38 PM
1 Love
Keep in mind that you can be contagious without being symptomatic. Ergo, you are your only source of protective behavior. Follow proper etiquette in public and there's a slight risk, or you can choose to stay home. Any sort of more restrictive behavior really won't be too effective. In my personal opinion, I'm not changing my behavior much at all...airplanes or otherwise. But then, I'm not in a high risk group (aka. elderly or immune compromised).
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03-10-2020
12:28 PM
03-10-2020
12:28 PM
There have been several reported system outages over the last few days. This must be another of them. Admittedly this appears to be different than th others SW's systems are being cranky
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I normally only spend about 5 minutes on hold before giving up. SW's call back function is notoriously cranky, and I would not use it. The suggestions made up thread are good. E-Mail is another option that I've found works pretty well.
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I don't know if this is related, but I've been having log in issues as well. I can log in successfully, for example on Southwest.com, but when I go to another page of the site (i.e. "My Account") I have to log in again. And if I go to "Recent Activity" - I have to log in again. So on and so forth. Sometimes I am able to navigate successfully, but as of late I've had to constantly re-log in. --Jessica
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03-09-2020
08:28 AM
3 Loves
@vickielallen52 congrats! This is one of my fave perks of SW!
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I give mine away often since I never get to use them all. Thanks for sharing the LUV!
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03-05-2020
11:23 AM
03-05-2020
11:23 AM
Cancellations stink for everyone, and I'm sorry you had this experience. As mentioned, be sure to speak with the airline (Twitter, phone, etc.) to see how they can assist further.
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03-04-2020
05:39 PM
1 Love
The most recent Southwest InFlight entertainment, including movies, can be found here: https://www.southwest.com/wifi/
It's also a good idea to keep an eye on our Blog - we'll update it when changes are made!
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03-04-2020
11:10 AM
1 Love
Here are my recommendations, and I'm not a doctor or anything like that, but I do travel a bit. 1. Bring your own food and drinks. But them at the expensive gift shop past security. You don't want to drink water or coffee or tea made on the plane and you don't want to drink from a cup handed to you by a flight attendant holding the brim of the cup who, just before takeoff, has literally ran their hands across the front of all of the overhead bins on the plane. 2. Bring your own hand sanitize. Buy a small travel site bottle and bring it with you in your carry on. Use it before you eat or drink anything while on the plane and after visiting the plane's bathroom. 3. Don't touch anything or put anything in the seat back compartment. 4. Don't use or even touch any airplane blankets or pillows. I'm not for wiping down the seat and try as I don't fancy rubbing my own hands across these dirty surfaces. I don't use the tray and I wear clothing and a light hoodie so that my own skin doesn't come in contact with the seat. Any other suggestions?
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Previous reports indicate all the of those points are CP qualifying. --TheMiddleSeat
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Absolutely! According to Southwest's site: "Customers traveling with children will be allowed to check one stroller and one Child Restraint System (CRS) or car seat per child without charge. This is in addition to the regular free baggage allowance." Find out more about travelling with baby here. Be sure that if you are travelling with your baby as a lap child that you bring a copy of the birth certificate. Let us know what other questions you have, and check out the Community Knowledge Base for more as well.
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03-01-2020
09:33 PM
03-01-2020
09:33 PM
@Mooch1 wrote: So why do they still lead newcomers down the path of registering as seniors? Possibly the software didn’t have a corresponding update that the ticketing software received. I don’t recall the timing either, maybe it has to remain a registration option until the last previously purchased fare has been flown.
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@mscatrice7 wrote: I have not received any drink coupons since I had my Card and have taken 10 or more trips. How do I received them now Southwest sends 4 drink coupons after each set of 10 paid one-way flights. Note: Points flights don't count. Chase sends Rapid Rewards credit cardholders 4 drink coupons on "milestone" anniversaries such as 5 years, 10 years, etc. (and sometimes other occasions, but no longer annually). If you're certain that you've taken 10 paid flights and have not received any drink coupons, reach out to Southwest customer relations, who can research this for you.
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Woohoo! Saved enough to pay for some airport parking! --TheMiddleSeat
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The crazy thing about the Bluebird is that it is located in a little strip center away from downtown, no where near "Music Row" and all the other music-centric downtown locations in Music City. It is definitely a really cool, intimate place, and like most places in Nashville, you never know who will show up!
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Thanks for your idea! Since this is primarily a customer community, you might submit your suggestion directly to the airline. Stay well!
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@bec102896 definitely seems like it could go that way.
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@azpeitia wrote: Flying MDW to Cabo so allowed extra time being international. Check-in and security was so efficient I now have an extra hour to explore the airport. My favorites are omelette for breakfast at Billy Goat in A concourse or breakfast bowl at Home Run Inn if B, or breakfast at The BBQ stand. For lunch or dinners the BBQ or Big and Little’s in B. There is a Big City Chicken coming though. Also HVAC Pub if way down at the end of B. And Big Shoulders Coffee coming out of TSA Pre. Glad you had a good experience @azpeitia and hope Cabo is great!
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02-18-2020
11:23 AM
02-18-2020
11:23 AM
This is still happening. As of yesterday 2/17/20 I am getting the same message using my Surface Pro 7. I can watch TV, but not movies
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Ahhh, SW does not sell non-cancellable flights. Did youmean non refundable? We're missing something
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I would include the cost as a determining factor as well. I used to pretty much always buy EBCI when it was $10. Now, to me, sometimes the inconvenience of online check in is preferable to paying $25. As we've seen here, there are a lot of different variables that can be a factor. Ultimately, each traveler has to decide what's right for them on any particular itinerary.
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01-31-2020
05:37 PM
Southwest would love to serve SYR and If they hadn't bought Airtran (Which served ROC) they would likely be at SYR now. Its also important to note the SYR was a US Airways (RIP) hub which meant that most of the gates were used in 2012 (When SWA bought Airtran) so that might have discouraged them. However in 2019 SYR processed 2.5 million travelers which means that SYR will likely have 3 million travelers by AT LEAST Q2 2020 which would aid the airport in getting a new airline. If I had to guess id say its likely to be SWA but there is also an Amazon warehouse being built in Syracuse which could augment the pax numbers and likely add another airline. (SYR currently has service to 24 airports and is served by 9 different airlines and 4 cargo airlines).
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My wife and I both paid for Precheck so both go to that line. However, I had a hip replacement and request a full-body scan. She goes through the regular scanning line. We are separated at that point, but meet up after security. Being separated is not a big deal for us as we know where to meet up.
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The sale saved me $60 on flights I had already booked.
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The policy is included in Southwest's Contract of Carriage (pdf download). Accommodation for delayed flights is spelled out in multiple places, but significantly as shown below: 4. Tickets a. Tickets (4) Delays or Involuntary Cancellations. If a Passenger’s scheduled transportation is canceled, terminated, or delayed before the Passenger has reached his/her final destination as a result of a flight cancellation, Carrier-caused missed connection, flight delay, or omission of a scheduled stop, Carrier will either transport the Passenger at no additional charge on another of Carrier’s flights, refund the fare for the unused transportation in accordance with the form of payment utilized for the Ticket, or provide a credit for such amount toward the purchase of future travel. With regards to a delay allowing standby on an earlier flight, I've found that this is very much up to the discretion of the agent, including the necessary length of delay to trigger. Also, it seems this is allowed less now following the change to allow A-Listers free anytime standby.
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01-24-2020
04:14 PM
01-24-2020
04:14 PM
@DancingDavidE wrote:
I wanted to check with @LorrenT @AshleyMainz @NicoleAshley - would it make sense to close this thread with so many replies over multiple pages (and years) - new people with app issues can probably be more easily helped and issues solved with a new thread showing the current issues.
Yes, we'll close this one out since it's started to include various miscellaneous topics. Everyone, please start a new thread if you have any additional questions. Thanks!
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