Southwest Airlines Community

If there credit good, have your spouse or companion apply for the card and you become the companion.  ... View more

@bwallet wrote: @mariogodinez I guess that I'm very confused by this. If you are an A-Lister, how could you not manage to use a couple of vouchers in a year period? I must have cycled through a couple of dozen of them last year. The travel fund was in the relative's name unfortunately.     ... View more

Yes! I have to cancel several times because of the pandemic. You steal 750 dollars from me and my family.  Yes SWA stole my money! What other name can I give. Stealing! Stealing hard worked earned money! YES!  ... View more

I have had the same problem with my android tablet. I use chrome browser. I don't have a solution for you but I am updating chrome and if that doesn't work I will try Firefox next time. ... View more

Here are the Southwest Gift Card Terms and Conditions:    https://www.southwest.com/html/air/products/gift-card-terms-and-conditions.html    Some key points (see what I did there ;)) --    A Southwest gift card can be used for Passenger travel only on Southwest Airlines, excluding Southwest Airlines group tickets. A Southwest gift card may only be redeemed at southwest.com, on the Southwest Airlines Mobile Apps and Mobile Website (only for initial flight booking), by calling Southwest Airlines at 1-800-435-9792 (1-800 I FLY SWA), or at Southwest Airlines ticket counter locations. A Southwest gift card is not valid for the purchase of Southwest Airlines Vacation Packages, cargo, hotel, rental car, Southwest Airlines merchandise, Southwest Airlines group tickets, EarlyBird Check-In, oversized and excess baggage fees, upgraded boarding at the airport, Pet Fare, unaccompanied minor service charge, additional Southwest gift cards, or inflight purchases. Sales tax, security fees, and passenger facilities charges may be paid for with a Southwest gift card.   Ironically, bullet #3 does not say anything about purchasing points, however, bullet #1 says that gift cards can only be used for passenger travel, so it would seem that gift cards cannot be used to purchase points.   --Jessica ... View more

Not quite anyone.  The OP, Community moderators, and Community Champions can mark a post as a solution.   --TheMiddleSeat ... View more

I just bought 20k points for $302 minus my $75 credit on my Chase card which I had to use or lose. 20k points for $227 comes to .011 per point. Without the $75 credit the points would be .015 a point. ... View more

@jrhartwick Someone has to be the last EarlyBird purchaser before general boarding begins.  So there were 8 people between you at EBCI and someone who checked in 24 hours prior, I don't see what the issue is.  The closer to departure date that you purchase EBCI the less value it has in terms of better boarding position.  It still saves you the worry of having to check in exactly 24 hours prior.   --TheMiddleSeat ... View more

won 500 and have not seen them as of today ... View more

I received the promo and was able to take advantage of it even though I had my flights previously booked. Just make sure you register. ... View more

This tends to happen often - for many promotions, in order to actually get the offer you need to do XYZ in a certain amount of time. For example, spend $3,000 in 3 months. If you don't do this, you won't get the bonus points. Many people unfortunately do not realize the terms of the offer and don't meet them, and they don't get the points.    Always read the fine print! Multiple times! That way you know what you are signing up for and know what you have to do to get the offer.    --Jessica ... View more

Unless prices in Orlando drop drastically in the next 2 weeks I will end up using my former employers corporate code. I am going for 22 days and will end up paying $732. Last year I went for 21 days and paid $550 with no code. Booked through Dollar in 2020, using Enterprise this year. ... View more

@mgarczynski wrote: They definitely aren't showing any consideration for the COVID travel restrictions.  I've never been fond of them but we have to use them for company travel.  I think I'll go back to them being last on my list for travel.  I would imagine this community isn't monitored and you can't ask questions on their Facebook page.  You can comment on their posts but not create.     This community is monitored, but is basically a customer-to-customer forum. Southwest employees here (always clearly identified) aren't really able to help customers directly, but there are multiple other channels for that.    Southwest's Facebook page is an extension of their Customer Relations channel. Most posts there receive an official reply, and you're always welcome to send a direct message.   Contact Customer Relations  ... View more

Considering your reimbursement was tax free,  it was more like getting paid $50 an hour.  ... View more

Ahh ok got it thanks for the explanation!  ... View more

@bmclary wrote: Was there really emails to some customers telling them to do this? Yes. My guess is you are not signed up to receive Southwest e-mails. There are 4 different types of e-mails they send: Click N Save, Rapid Rewards Report, Southwest in a Nutshell, and Rapid Rewards Email Update. You can sign up for these e-mails in your account under "Communications."    --Jessica ... View more

Right now...  no way.  With 33% less passengers on each flight, overhead baggage room is plentiful.  And with every southwest seat being equal (minus the overwing, front, and back rows), there really isn't any value in Early Bird. ... View more

As mentioned, once the points are transferred from Chase to SW - they are yours, no matter what happens to the credit card.   BUT, if you want to have a less expensive annual card fee - remember the 149/yr fee can actually only cost you half . . . or $75 a year because you account will get a free 7500 mile annual bonus rewards . . . which is worth 75.00 toward any gift card - such as department stores, restaurants, dvds, and others.   Or, Chase will be able to downgrade your card to a 60.00/yr card, and you get an extra $30 in gift cards to lower your out-of-pocket.   Keeping your chase card through a downgrade will also help you immensely in getting other Chase cards that actually  can pay you $2000 in cash bonus'.  Once you have the first Chase card, the other cards are easily approved . . . especially the home business cards. ... View more

@nostresshere wrote: Not bashing WN, but....   My wife was short a few segments last year so we turned one trip from 2 segments to 4 and did a 4 flight run in December to get A-List.   AND - I opened two cards last year as well.   Would have been nice if we were one of those that were targeted.  Oh well....   I had lost A-list last year after being very close and earning it several prior years. I was offered a promotional A-list by flying six flights during some period which I did, got the promotional A-list to tide me over, and then eventually earned it permanently applying to this year.    Keep a lookout for a promotional offer sometime around the end of January.     ... View more

Yea, you spent more money and you got there the same time as people that got C10 and higher.   Just sayin. ... View more

@rich1954 wrote: My southwest premier credit card statement came today and the $149 annual fee was on it but no 7500 points. This is my first year having this card and in the past with other southwest credit cards my points came the same month as my annual fee. I was wondering if they are holding back on the points until after I pay the annual fee. Any thoughts on this? I don't think mine are the same month, and I don't believe they are waiting for payment but just the cycle of the two activies may be slightly different.     ... View more

Thanks @SWDigits    They were credited the next day.  ... View more

Whatever....if their "computer system" has an algorithm that thinks the best option to go from Point A to Point B includes Point B, C, D and E then they must have bought from the same people who manage their WiFi.  ... View more

@rich1954 wrote: My friend  signed up for the SW card and received the 60k points. She claims that SW and Chase have changed their policy recently and if you cancel the card you forfiet your RR points.  I never heard of this and find it hard to believe.  Can anyone verify this? I don't believe that she is right. I looked at the business card "Rewards Program Agreement" and saw no such language. She could check the agreement for her card.   If she cancels, she should do so after a bill  has been issued - that insures she'll get points for purchases shon on that bill. If she cancels before the bill comes out, she'll lose any points she might have earned as a result of the bill. ... View more

You will need to hit 110,000 points in one account to do it. Its not easy but I was able when they were giving 50,000 points for a new personal card and 50,000 or more for the business card. 2 cards under one RR account is the easiest way to get it.  ... View more

I have tryed logging in at different points of the booking process with no success and tryed on my tablet and I get the message "downstream service failure". Guess I need to book the old fashion way with a phone call. ... View more

The Priority card offers 4 free Upgraded Boardings annually, not upgrades to Business Select. You'll need to check at the gate on the day of travel, and if available pay the $30/$40/$50 fee using the Priority card. The charge will be refunded as a statement credit. ... View more