Southwest Airlines Community

Looks like you had a fun time in either a new 737-800 or Max8.   Congrats. ... View more

Sorry you might not get enough points to achienve CP, but Southwest is very transparent in the process. It says points that post to your account in 2018 will count towards a CP you earn in 2018.   It is your responsibility to know when points post.  You've had all this year to know that Chase points post when your statement closes and not when you pay your bill.   Depending on how many points you need to earn CP this year, it might make sense to make one last trip before year end. A $600 business select ticket will earn you a bit more then 6000 points.   Only you can determine how much CP is worth versus how much you might have to spend to earn it.   Also, Chase does give you 12 months of earning capability with it's card -- for the 12 months that had statement closing from 1/2018 thru 12/2018 ... View more

Chase said that is not an option.  ... View more

You will need to hit 110,000 points in one account to do it. Its not easy but I was able when they were giving 50,000 points for a new personal card and 50,000 or more for the business card. 2 cards under one RR account is the easiest way to get it.  ... View more

The pretzels are not my favorite..but they always make me thirsty for a drink! 🙂 ... View more

I have tryed logging in at different points of the booking process with no success and tryed on my tablet and I get the message "downstream service failure". Guess I need to book the old fashion way with a phone call. ... View more

@Chadly wrote: I wanted to clarify the routing.... MKE to STL (Change plane) STL to OKC then OKC to LAS. Kind of a round a bout way but....... Sounds fine to me!   1) If you did miss the connection for some reason, there will be other routes from STL to LAS that don't go through OKC.    2) If you do catch the flight but end up with a middle seat, you'll be allowed to re-seat yourself after the local passengers deboard at OKC, and the STL to OKC leg should be a quick flight.   3) There's no change fee, so if you go online and find a more direct route or a route with longer layovers you are free to change although you must pay the current fare price which may be higher (or lower).   In particular for these quick layovers there are often two connecting options that use the same MKE-STL leg, and then have varying layover in STL to go to LAS - you could choose one that was longer if it suited you better when you booked.       ... View more

@dfwskier wrote: @dedeats wrote: Hello,   I referred two friends who were approved for the Southwest Chase card 12/7. When should i expect to see these points post to my account? If these points dont post to my account until January, will these points count towards companion pass since i earned them in the Calendar year?   Thanks for any info! Hi.    I can't tell you when your points will postas Chase controls that.   They wil count towards companion pass in the year they hit your RR acount regardless of the referral year. If the processing is timed just right, they might even split the new year with one coming this year and one next, I don't know if Chase does these in batches or not.       ... View more

I agree with Blake: it normally makes no sense to buy large numbers of points as the cost of the ponts would be more than the equivalent airfare .   It might make sense to buy a smallnumber of points to add to your own points in order thebuy  ticket. I tmakes more sense to do so when the airlines is offereing a discounted cost for points purchases. ... View more

Try your local travel agency or contact Korea Airlines. They might helps you.   The truth is: Southwest will not let anyone outside of the U.S. to allows them to access SWA onlines. ... View more

@shiftyricky42 wrote: I havent given up hope!!! its out there somewhere!!! I fly into Love Field and would love to find my trusty thumb drive!  Well, I hope you find it, but after aslmost 4 months I fear the trail is getting cold.   You might want to notify airport lost and found, as I guess it is possible that you lost it between the gate and Cool River ... View more

I appreciate the insight. I am starting to wonder if my spend reset with the upgrade to the Priority card. Unfortunately I didn't use my SW card much last year so I actually have no baseline for the timing on TQPs.    Sent a written service request into Chase. They have forwarded it to the "appropriate department" and will get back to me. I'll let everyone know how it shakes out! ... View more

@pomarcel,   I love this question! Thank you for posting!   ... View more

@LindseyD wrote: @chgoflyer, what you've said is correct. If the reservation straddles two years, the flights will be applied to the years to which they correspond. If they are on the same reservation, the TQP from the outbound flight will be retroactively applied after the return flight is completed.    Hey, Lindsey! Thanks for the info. But... that's actually not what I'm saying. I'm saying the opposite. 😉   For many years, people have used a "hack" to move points into the upcoming year, vs earning them in the current one. (A primary reason would be if you wanted TQPs or CPQPs in the new year vs the current one, for example.)   This involved booking a round trip with an outbound in the current year and the return in the following one.   Southwest's system grants points upon the completion of the full itinerary, and (previously at least) those points from both flights would then be earned in, and apply to, the new year.   I haven't actually used this "hack" myself for several years, but discussion about it other places on the web indicate people still do, and that the belief is that it still works.   It sounds like you're saying that this is no longer the case? And now, in this scenario, the points will count for qualification in the year the flight was taken?   Or, are you talking about qualification via flight segments, not points? (You mentioned "TQP" which leads me to believe you mean points.)     ... View more

Group Travel is a bit of an odd bird. You essentially accept some significant limitations and issues (the insane telephone hold times being one in addition to the unavailability of EBCI) in trade for a possible small discount and most importantly passenger name flexibility/transferability. There are pluses and minuses, what may make it work for some may be a deal-breaker for others.   The response you received from the "CEO" doesn't surprise me. I find that suggestion (writing to the president of a company) to be naively outdated, and generally a waste of time these days. Especially at a large company like Southwest. YMMV. ... View more

@andreajenkins22 I cheated once with Delta and was almost swayed.  BUT I LOVE LOVE LOVE Southwest.  We had goods seats and snacks BUT my loyalty will always be with SWA ... View more

The FlightRadar24 app lets you track a particular flight in terms of the aircraft, flight number and the ininerary. I start using it on the day before I fly and I can see where my aircraft has been, where it is going, and whether it is going to be on-time. I like to take early flights and I can double-check with this app to make sure the plane has arrived at the airport the night before and will be ready to go early the next morning. ... View more

Naw..... It is likely a busy day a day before and holiday.. Peoples might not have a time off to fly and had to wait until holiday to fly away.  ... View more

@austinheiman wrote: Looking back at past hotel stays, it took 5-8 weeks for southwesthotels.com bonus points to post to my account.   However, for this most recent hotel stay my points posted in only 2 weeks and I met my companion pass goal. That's great congratulations on earning the companion pass!  ... View more

Good point @dfwskier...your flight bonus points would be applied when you take the flight, so no need to worry about the bonus for next year.     ... View more

Sateller, please do not give Southwest another chance. They are simplify manipulating peoples. ... View more

It's real great reading your kudos to the curb-side team. Often, passengers skip over them and their work, since they're rushing for a flight!    Go Sergei in Sacramento! ... View more

Thank you! I did earn the CP without a bonus, and he does travel for business. ... View more

I just too a flight last week and in the in-flight magazine page 18 they give an update.  The initial airposts are HNL, OGG, LIH, and KOA with non-stop service to/from San Jose, Sacramento, Oakland, and San Diego.   https://issuu.com/southwestmag/docs/november2018   Dan ... View more

@ZevSupport wrote: Speaking of the passengers hogging/hoarding seats, I usually attempt to inform the passenger that I'd like to sit there. They usually realize what they're doing is wrong, and once I asked an FA to step in. Sadly, it's how some folks work.   Zev I wouldn't personally "seize" a seat but I would be okay to make someone feel bad if I thought they were being greedy. (Whether within the policy or not.)     ... View more

Was this about Abcde? Your post is the fist time I've seen mentioned anything about her having an illness or disability.   The issue about the staff was discussed at length on another thread, and I think everyone agrees that the behavior was innapproprite and I would expect severe consequences for that staff member, but understand that the staff member has rights as well so the disciplinary action may not be made public. Southwest may reach out to Abcde personally I would hope some LUV, but that's not something a member of the public is entitled to know.                 ... View more

In addition to sharing your thoughts via the form, you can also try social media (Southwest Air). Hope this helps!   Zev ... View more

@bec102896 wrote: If you bought the anytime or business select fare you can request a refund to the credit card and rebook at the current price for the new person that is going to travel but if you bought the wanna get away fare then as @dfwskier said the ticket is non refundable and name changes are not permitted but if you cancel the flight that passenger will have a credit for a future flight within a year from the original ticket purchase.   Hope this helps Blake   You are correct, Blake. I was assuming a wanna get away ticket, but if it was business select or anytime, it is completely refundable at any time. ... View more

Sorry, but no one will be able to guarantee when points will hit your account. It varies by property.   A $1000 busness select flight will earn you 12,000 points. You might want to contingency plan a year end points run in case you need it. You can always cancel a business slect flight and get your money back.   If you get to that point, you have to ask yourself a question: will I get more value in 2019 from the CP than the $1000 in am spending in 2018? ... View more