Southwest Airlines Community

It’s taken a couple of hours for my points total to update sometimes, and sometimes it is immediate. Not really sure what causes one or the other ... View more

I don't think you can. What you can do is, use Rapid Rewards points to pay yourself back for travel purchases made with your Chase credit card. You can redeem your points for a statement credit within 90 days of your purchase. However, you need to have enough points to cover the entire purchase amount, and you will not earn points on the redeemed purchase. ... View more

Thank you! I'm gonna upgrade her right now then! ... View more

@TheConnection wrote: We don’t know what that means yet though.  Can we still earn towards renewal?   Will points count for this year, next year, both?(should be both).  I don't see anything like that in my account right now.   If they are doing that, it's being tracked separately.     ... View more

@dfwskier wrote: @Rebeccaann91 wrote: How do I get free drinks on a plane?   By making 10 paid flights...When you do that, SW sends you drink coupons which you can use to buy "free" drinks There's lots of ways!   Drink coupons are the easiest, but also be friendly to the FA's, give up your seat if a family boards late, sometimes the FA never comes back to collect coupons, sometimes during a delay in the before times they seemed to forgive the first round not sure if that's unofficial policy now or not, dressing up in Southwest logo clothes can't hurt. Make friends with your seatmates if you see they have a stack of coupons likely more than they could ever use. (I often offer to pick up my seatmates if they show interest in a beverage.) Sit next to but not in his adjacent middle seat of @bec102896 and he'll offer.             ... View more

The more carriers per route the cheaper the airfare.  ... View more

@dfwskier wrote: I have been paid Pre for about 7 years. I fly about 35 times a year across all airlines.   In the roughly 250 flights I've had in the 7 years I have never failed to see Pre on my boarding passes. Similar, maybe one or two times for me, and it was resolved after a trip to the ticket counter for one of those.     ... View more

@mrbreeze wrote: I've searched history. Newest comment I could find was 2019 so I'll ask again.     We are older and so not so comfortable with smart phones. We like an old fashioned paper boarding pass but will not have access to a printer after the 24 hr check in.  The kiosk can be a struggle for early AM flights when your running late, half awake and anxious to get through security. I chatted with SW who offered no help. I think you used to be able to do a" faux check in" and get the print option. It seems SW may have removed this convenience?  Do the check-in however you were doing it at 24 hours, without a printer. That secures your position. Text it to yourself and you can save the graphic to easily log in for printing the next day at the airport.   Then:   a) if you are checking any luggage it won't add a minute to get printed boarding passes too. Curbside can even do this if you check with that approach. Tip the person a few bucks and I'd ask them just to print the passes without checking. When you checked-in the day before you secured your number, so you are already checked in, now you are only completing the process by printing it.   b) if having only carry-ons you can still use the self-service kiosk to self-service print boarding passes only. show the texted pass to the scanner and your reservation will come right up. you are already checked in from before and keep your number, you are just getting a pass printed the same day.   Either way getting a pass printed at the airport is only a minute or two if there's a big line. If you are running that far behind then it isn't the passes that are holding you back. Checking luggage can have a big line, that's where I would get anxious if habitually cutting it close. (I'm a poster child for this.)     ... View more

I don’t currently work at SWA, but from what I’ve seen the perks are: -the culture -free standby flying -profit sharing - up to 9.3% retirement matching  ... View more

I don't understand their response because they are, at this very moment, offering vacation packages to Jamaica on their site. ... View more

I have an even better one.   Beware of Southwest changing your itinerary months in advance (ok cool... I understand that).... and re-booking your companion's (as in Companion Pass holder) return flight on a totally different flight. And as you're leaving Cancun, the desk agent says that your companion's return flight left hours earlier!!   Yes my wife was booked as my companion the whole time and in their schedule change, they put her on a completely different return flight. It never occurred to me to watch out for something like that since she's my document companion. Luckily, the agent was able to re-book her on the 3:40pm flight I was on. ... View more

@Liceu wrote: I have spend and paid the $5,000. I wonder when will Southwest get that from Chase, and give the companion pass?? Maybe after the next statement date?? Southwest will get the info from Chase shortly after Chase sends you the statement that shows that you passed the spend threshold. ... View more

These cards have reward focuses, markdown offers, cashback, free film tickets and bounty more to premium the customer in you. ... View more

Hey, sorry I'm late to the conversation. Yes, this is a known issue. The system apparently knocks a day off each time you make a change. This can be an issue when you're cutting things close. Luckily, a call to Customer Relations can help. ... View more