Southwest Airlines Community

  @Iloveswa5 wrote: Yes, I apologize my issue only arose yesterday so that’s when I came to the Community to try to get assistance.  When using the search function, SWA thought something from 8 months ago might have been relevant.   Be Kind.  He's rude to a lot of people.  I asked him why on another thread and he just made excuses there, too.  Unless you ask questions he thinks should be asked, he's snarky in his replies - just search the threads here (before they are gone) to see it. ... View more

@seeking wrote:       "The legacy carriers still have pre-boarding, but it is significantly less than WN. I've been on flights with ZERO pre-boarding on the legacy carriers"   My alternate carrer is United and my experience is 180 degrees different than yours.  Here's who United lets prebowrd   1) Regular pre-boarders 2) Military 3) Families with kids   Lots more pre boartders than SW and a much more chaotic pre boarding process. ... View more

I don't know about who was or was not polled but I just had a long and miserable experience on a different carrier (six legs, round trip) and they were all uniformly awful.  Delta uses a numbered zone system that has ZERO to do with where you're sitting on the plane and everything to do with how much you paid for your seat.   Translation: It takes forever to board. On my first leg, I thought that was awful but deplaning should go much faster.  nope.  I didn't compare times on and off any of the legs but the one leg I did time, was unacceptably long.   Agreed, the scammers of the open boarding system deserve a special place in travel hell.  Still, I'd rather err on the side of trusting those who need accommodations can get actually get accommodations which may not be as easy as on the carriers with zones (even with pre-boarding). ... View more

Please stop trying to be like all the other airlines. I have always tried to fly Southwest and love the flexibility of open seating. ... View more

Thanks, I didn't know it before. ... View more

You cannot, under the law, require a preboard passenger to be delayed at exiting the plane.  In fact, it would be more logical for them to exit the plane before anyone else.   Keeping a passenger on the plane against their will would result in a lawsuit for illegal detention and arrest. ... View more

Thanks for replying. I changed my fare to BS and paid $123 additional for a flight next week only in order to get some of the tier qualifying points to help me re-qualify for A-List Preferred. I also bought my companion wife EB so she won’t be near the last to board, and plan to use one of my four free Chase upgrade boarding positions for her at the T-24 check-in if available. But your suggestion is the best - to wait and buy BS at T-24 check-in after she has sequential boarding position and thus save the cost of EB plus get a better boarding position. I run the risk of BS being sold out (though often low risk) and gotta do what I can to re-qualify.  I’ll do your suggestion on my flight after this one coming up.  Thanks for your help.  ... View more

I think with the number of complaints, this will probably go away altogether. ... View more

@DJ_Ran wrote: Thanks so much. it will ask you to login with your Southwest username and password to validate the status.   Also if you go to buy the internet page, there's a small print link for A-list Preferred to click on to start the validation process.   You can use it on all of your devices. (Each logs in separately.)     ... View more

How about you get stranded somewhere for days on end with out so much as a refund? How would you feel? ... View more

Side note: if you have booked your trip as one-way tickets you could in theory qualify for A-list on your return leg if the outbound leg was the one that put you over the threshold.    If you have a round trip booked, the processing of the points/legs won't complete until after your trip is also completed.     ... View more

@TheMiddleSeat wrote: No, the companion benefit does not apply to Business Select fares and the companion would need to check-in on their own at 24 hours prior.   --TheMiddleSeat If you are A List, buy any other kind of fare and your companion's boarding position will be sequential to yours - mostly As     ... View more

@aMomTo6 wrote: @gsking- regarding same day standby,  your companion doesn't get that benefit if you choose to use it while traveling using CP. Right.   That's why I said it doesn't help with full flights.    But if it's an empty flight,  they will give you the seat... then you can add the companion.  ... View more