Southwest Airlines Community

By this time the past few days, Southwest had already cancelled 50% or more of their flights the following day. Today (Thursday) is showing a total of 39 cancelled flights for Friday (less than 1% of the schedule.). I also read that Southwest has resumed selling tickets for flights beginning on Friday. It really looks like they may be on track to operate a fairly regular schedule on Friday. ... View more

I am currently enjoying a great life in Florida after making a fortune in the financial side of healthcare and owning a car dealership for 20 years.   Yeah', I'm not the brightest bulb in the box.  I only have two Masters', what can you expect? ... View more

are you thinking of the 717?  SW sold those post-merger. ... View more

You obviously are not in this situation right now. They aren't issuing refunds and the methods you suggest do not work. ... View more

You know I would, but they have made my life hell last week and now this week. Cancelled my sons flight home tomorrow, no available flights for days not that I would fly sw anyway, so driving him home from Denver to San Jose. Should be fun. The gate attendant was so dam rude to my daughter inlaw’s brother after deplaning him with no plan or explanation to retrieving his luggage. Wth???  Not in the mood to be nice.  ... View more

YEP!!  HUGE day for my family this week and a funeral - can't go to both - now - SW keeps ruining important times for my family. ... View more

I was booked and rebooked on three flights this weekend from LAX to SJC. An hour's flight, two on Christmas Eve and the last one on Christmas Day. Spent ten hours in the airport until 1 am. All were canceled. I didn't even get a notification that yesterday's rebooked flight was canceled. I had to rely on a flight tracking app to see what was going on. When I went online SW refunded my money. No notice, no nothing. Completely wasted my holiday.  ... View more

>>The app told me I was re-booked - but gave no info!? No contact whatsoever with new flight info. That last text directed me on-line to change my reservation myself. Problem being the on-line system wouldn't let me - said my flight was in the past even tho showing canceled.<<   This exact thing happened to me in July, and even when I went to the airport (RSW) the next day and asked a ticket agent, she was as flummoxed as I was.  There is something wrong with that app/interface. ... View more

We had a similar experience recently.  SWA cancelled our flight, rebooked us for three days later, which was not possible for us so we bought tickets on Delta, then cancelled the rebooked SWA flight.  The system issued flight credit so I emailed and asked for a refund instead, which was granted.  One of us was issued $100 in travel credit after complaining about the experience. ... View more

FWIW I had a friend whose bag was stolen from baggage claim at SeaTac.  No way I would leave a bag.  As others have pointed out, this is not an accommodation to expect from an airline.  Plenty of hotels nearby. ... View more

Wow this is great news!!  ... View more

ah, ad hominem is one way to go I suppose.  Strawman argument is another. No one said SWA is unaffected by industry wide problems.  Enjoy your flights. ... View more

Yes, if we had been flying from an airport like BWI or another crew base I might have done that, but there is no way I was going to RSW 6+ hours in advance of a flight that was rescheduled for 2AM.  I should have trusted my intuition and never gone to the airport at all, in this instance.  FWIW, when we left RSW yesterday (on Delta, since SWA had rebooked one of us for Tuesday, 3 days from original departure) I stopped by the SW ticket counter and the friendly agent there tried to look up my record and was as puzzled as me.  She was able to refund my points, but agreed I had not been rebooked, despite automated messaging from the airline that claimed otherwise. ... View more