Southwest Airlines Community

Hi,    I was wondering if this is still possible?  ... View more

I think that he's asking if I set up a fake account, to which I answered "Nope".   If you want to preboard, please do so.  I support you and encourage you to utilize the rights that are afforded to you and FORGET THESE PEOPLE WHO ARE MAD ABOUT PREBOARDING.   ...over the ocean blue... ... View more

@lnelson with a nationwide FAA ground stop affecting all airlines and flights this morning I suspect all phone numbers are busy with long wait times.   --TheMiddleSeat ... View more

In the short term, you could use any browser on your phone to access southwest.com   The fact that there are not lots of other people here with the same issue tells me this is something unique to you and your phone.   You might try 1) Inputting username and password manually - in case autofiill has gotten corrupted   2) Deleting and re-installing the app. ... View more

My son was just boarding his delayed flight from Dallas, TX to  to return to his Navy air station in San Diego. Him and another service member neither in uniform, went to board when military was called after priority boarding. The service member in front of him clearly white, showed his military ID and ticket was scanned and he was allowed to board. My son right behind him , who is half white half Hispanic has dark hair showed his military ID and the attendant told him he could not board and needed to return to B 42 position to wait to board. I have never heard of such utter disrespect for our service members , but also the utter display of prejudice that occurred . I am appalled at the gate attendants hatred and disrespect. attendant  was at Gate 2 Dallas Lovefield airport Dallas to San Diego departure at 10:25 (delayed) originally supposed to depart at 10:05 12/29/22. I want answers!!!  ... View more

You’re unbelievable. I have a companion, so I can’t get the online booking to work. Worse, their next flight that is available basically makes my entire trip pointless. This isn’t a 1 day delay, the app says they don’t have a flight till Thursday night with an open seat and that isn’t even assured.  I haven’t had a vacation in a year and not only have they ruined the scheduled vacation I planned for 3 months (can’t cancel it), I lose the days, and worse, they ruined my Christmas, because by the time I get there, the other half of the family will have gone home.  I was on hold for 3 hours and 14 minutes when I heard what sounded like the VOIP server crashing and the call drop.  https://imgurDOTcom/a/UcpxFSE   It’a almost 1am   This is all around incompetence and the CEO should be fired Monday morning.  I was a huge fan of SWA. No more, I will never recommend them again, I will never be loyal to them again.  ... View more

@Javeryj09 wrote: 2022 here.....      That message means it was more than 24 hours before scheduled departure time, and you would have to wait until the 24 hour mark ... View more

@dfwskier wrote: @floridaguy wrote: If someone "saves" a seat, I ignore them.  I sit where I want.      Said the guy who later in the thread says that he pre boards anyway. Of course he sits where he wants. He pre boards. Plenty of open seats... What a phony... Stay out the exit row, and let's all move on.     ... View more

Pre-boarding has been discussed countless number of times.  Federal law gives people the right to "self identify" with a disability and those individuals are allowed to board the plane early.  With Southwest, it becomes more of a "perfect storm" because there are no assigned seats, thus, people who preboard have the best selection of seats.   I doubt that Southwest will change its policy of open seating. ... View more

I like the idea of the rewards for opinions. I am able to top off my points instead of buying some. You just have to know how to use it  ... View more

Nicole, Hope you can help again. I am again getting Access Denied message when trying to access my account or anything SWA just like it did in July 2022.  The Tech Team was able to correct it then.  How can I get them to look at the account access again? Here is what happens: Access Denied You don't have permission to access "http://www.southwest.com/flight/login?" on this server. Reference #18.533b2f17.1667861677.1c910554 Access Denied You don't have permission to access "http://www.southwest.com/?" on this server. Reference #18.513b2f17.1667862554.121ef05a Access Denied You don't have permission to access "http://www.southwest.com/experience?" on this server. Reference #18.563b2f17.1667862929.10e26b19 Access Denied You don't have permission to access "http://www.southwest.com/account/info/view-communication-prefs?" on this server. Reference #18.513b2f17.1667865071.125df9c9 Access Denied You don't have permission to access "http://www.southwest.com/account/login/reset-password?" on this server. Reference #18.543b2f17.1667865261.1c6fbb8   Thanks for any help.   ... View more

@Momojiggalo wrote:   Glad to hear you had a great experience.   However, because this is a customer forum, it is unlikely the crew will get recognition because of anything you post here.   If you really want the crew to get recognition, then you need to contact SW directly. To do so, click on "contact us" below and proceed.   ... View more

There is a lot of hostility on this board aimed at people who preboard.   I really don't understand this - just because they do back flips and acrobatics all the way to the gate and then "self identify" as a person with a disability, suddenly everyone is angry with them?   Doesn't add up to me.     ...over the ocean blue... ... View more

@golfchick39 The sender's email address is an easy to see red flag on that one.   --TheMiddleSeat ... View more

Go to your device's settings to pick the network you want.     ... View more

If you tell the gate attendant and / or the flight attendant at the front of the plane when you board that you were just married and are headed for your honeymoon, then you might get some recognition while on the flight.   BTW, congrats! ... View more

@kale14 wrote: As a loyal SW RR and Visa member, I am in disbelief with the terrible partnership with booking.com. To the point I joined this community to try and find any solution.   Made a reservation via SW hotels to earn 10k points, was never sent a confirmation email with my number and PIN so can't get ahold of anyone at Booking.com/888-850-3958 (remember that number how many times I've tried it) to help me yet I have a pending charge on my SW Visa for $692. Hotel does have a reservation under my name and date but it wasn't even made from Booking.com.   What ever ended up happening to you? Did you get your reward points? If your credit card is showing the charge is "pending" and has been that way for a while,  then you really do not yet have a real reservation. Merchants send "pending" charges to be sure that the payment method will really work. "Pending" charges only become "real" charges once a reservation is consummated.   If the charge still shows up as "pending," it will simply disappear from your account in less than a week. ... View more

Harassment and badgering is a violation of board rules.   LEAVE ME ALONE ... View more

I had the exact same thing happen to me. ... View more

And these days, at Southwest, innovation only comes when it postively affects the bottom line. ... View more

How can you claim Southwest Airlines delay compensation ? You can file a claim for up to $700 (€600) per person with the aid of AirHelp. We have made it easy for millions of travellers to receive the compensation they are due. We take care of all the paperwork and legal issues for you so you don't have to. you can calling +1-888-366-5231 or by using one of the ways mentioned on the Southwest Airlines Contact page: https://www.southwest.com/contact-us/contact-us.html ... View more

Thank you.   ... View more

I feel the same about kids on a flight. Kicking the seat, screaming, crying. Would rather fly with dogs than kids.  ... View more

Thanks, DancingD. Durable and taking care of one’s phone does have its downside. At least I can print boarding passes ahead of time and, as you say, use the web version.  ... View more

Hi everyone. This thread has gotten heated, and I want to take a moment and encourage everyone to refresh themselves on our  Community User Guidelines . We want all Members to feel comfortable sharing thoughts and ideas here, and we ask that you follow the Golden Rule and treat other Community Members the way you would like to be treated. Keep your tone positive and your comments constructive.   ... View more

@Matt4202 wrote: Very strange to happen in less than a minute though out of 3 people checking in.   My SO got the A boarding group designation. I’m wondering if her A List status may be a factor that’s the only thing I can think of giving her an A and the other 2 being B Group as the other 2 have no status, just strange. Well yes, the A-list numbers are assigned at 36 hours prior and starting at 24 hours you are just collecting the boarding pass. It would have been the same number even if SO checked in at the airport just prior to the flight.     ... View more

Southwest,   I called the 1-800 number for the Performance Business and the Rep didn't have a conclusive answer to if there is a daily limit vs annual.   Can you please confirm that I am purchase multiple wifi (for phone & laptop) on the same day and be reimbursed as I do no need exceed the 365 $8 credit annual?    Just wanted to ensure the policy hasn't changed since Nov 2019 when Southwest confirmed.   Thank you! ... View more

My gosh, wear a mask if you want to wear a mask and dont wear one if you dont!  Its a personal choice.  And if you choose to wear a mask for the love of God wear an N95 that hasnt been used before and that properly fits your face; otherwise its theater.  We all know this. ... View more

Then please dont fly!  The rest of us dont like masks and they really dont do much anyway. ... View more