Southwest Airlines Community

@scottpage44 wrote: Same issue here. Doesn't matter if I use different browser or incognito mode, redirects back to and explanation of features that should be available but no actual way to watch something. Please visit below article. https://support.microsoft.com/en-us/windows/fix-wi-fi-connection-issues-in-windows-9424a1f7-6a3b-65a6-4d78-7f07eee84d2c ... View more

H&D called out specifically in the table as eligible if the purchase completes in 2021, although the processing of that may be 6-8 weeks so you wouldn't necessarily have the CP issued in January if that happens to be when some of your flights are taking place.     ... View more

I flew my fourth flight to qualify on 11/13 and my status now shows e ding 12/31/22!   ... View more

Even though it's an exit row, saving that middle doesn't seem to bristle people too much.   Saving the whole row though will be some definite stink-eye, but that's not what you were describing.         ... View more

@shadangi wrote: I have had a Southwest Personal Chase card since March 2019 and my new card bonus in May 2019, i.e., 24+ months ago .  I just cancelled this card Today.  My statement ends 12/3/2021 (3 weeks from now).  When can I reapply for this case again and be eligible for the new 100k RR points offer, since this offer ends 12/7/2021? Chases T&Cs state: "The product is not available to either (i) current Cardmembers of any Southwest Rapid Rewards® Credit Card, or (ii) previous Cardmembers of any Southwest Rapid Rewards Credit Card who received a new Cardmember bonus within the last 24 months. This does not apply to Cardmembers of the Southwest Rapid Rewards Business Card and Employee Credit Card products.   I read that to mean that as long as it's been at least 24 months since you got your last sign up bonus AND you no longer have a Chase SW card, you are eligible. ... View more

A couple things. My guess is that you're wanting to sit next to each other so one of you will be in the middle seat so if you were to buy EBCI, buy it for one and then just saved the middle seat since no one will complain about a saved middle seat. Secondly, I bought EBCI just for me on the trip I'm on right now and for the first time ever, my wife got checked in 1 spot after me for some reason on both legs of the trip. Not sure why.   ... View more

It will depends on the flight attendants how they will treat your 2 year old. However it seems that flight attendants get some kind of satisfaction making a big deal about 2 year olds not wearing a mask. I saw flight attendants making big deal of a young child not having a mask on while he was asleep, and not saying anything to an adult man who had mask under his chin almost entire flight.  One thing you can try to do is to get a mask exemption  document from your son's pediatrician for the flight.  ... View more

Okay,  he's right for 2000 points.   The sale is only on larger quantities.   Then they get down to 1.6 cents.   My bad.    And the cost in points you're quoting does not include the taxes,  which is why it seems so cheap.   8000 points is worth about $140. So you may pay $50 in taxes plus the points, or around $200 cash.  Either way it seems cheap and you want to consume the points either way.    The nice thing is further cost reductions go back to the buyer's points,  not to travel funds tied to each traveler.   So there's no risk purchasing now.                ... View more

I think you are already on your trip, but SW's site says:   Southwest Employees may ask for age verification at any point within the Customer journey, so Customers should travel with a copy or original of any government-issued ID, such as a birth certificate or passport, for their Lap Child. They will absolutely accept pictures of the document, and I have found they are very lenient, especially if the child is tiny. Worst case, you can take anything that shows the child's birthdate.   I think you will be fine, but -- of course -- SW is within their rights to enforce the rules. Hopefully whatever you will be able to provide will work. Good luck!   ... View more

Love this podcast. I appreciate that they are short and sweet and include so many different voices and stories! ... View more

Glad to see Beetlejuice! Witches scarred me for life! And what about Hocus Pocus?!   BOO! Happy Halloween, everyone.  ... View more

Is southwesthotels.com considered an OTA? I'm guessing so, but I am still asking. ... View more

@agunawan It was likely an isolated issue. I am with you -- no troubles here checking in on mobile or any other way for that matter. 🙂   ... View more

Thank you! We will keep working on the face mask, I’m sure she will get it eventually.  ... View more

Travel rewards fraud is so frustrating. Glad they resolved for you!     ... View more

11 cancellations in one day? Possibly "New Math?" but seriously sorry to hear you had issues and glad to hear your completed your travel safely ... View more

Chrome has remember feature typing  ... View more

Same as @TheMiddleSeat -- I do not have any person experience with the referrals, but those points will count based on what I am reading on SW's site.   ... View more

That tracks. Often proactive < requested. ... View more

I've noticed that, too, but never did anything about it. But now I have my music collections and Sony headset all the time. I don't have any suggestions to improve, You could let SW customer relations know about it   https://community.southwest.com/t5/Knowledge-Base/Submitting-a-Suggestion-and-or-Complaint/ta-p/8724... ... View more

@gsking wrote: If they changed your flight,  you should have 72 hours to change the flight with no added charge.    I'm guessing you missed that window?    If you are unable to make the change online, you can always call -- regardless of the 3-day window.   Also, in my experience the window for online changes is often larger than 72 hours, sometimes up to a week. But this varies widely, seemingly for no apparent reason. ... View more

I think that Chase would be the best party to answer that to understand where those came from. That is a first for me! 🙂   ... View more

Did the dollar for dollar credit reflect on your account or was it just a percentage of the $75 credit.  Most tickets are over 75 dollars so if this is true this card is the best of the 3 to purchase. Am I correct?  ... View more

If you'd like to see the airline institute lifetime awards, you probably should tell the airline. Here's how:   https://community.southwest.com/t5/Knowledge-Base/Submitting-a-Suggestion-and-or-Complaint/ta-p/87244 ... View more

I'm a big fan of Southwest, but when I run in to this situation, I fly the other guy.   That being said, all airlines price tickets for what they think they will sell for. So, that's what is going on.   If ticket sales turn out to be slower than expected, Southwest has been know to drop prices. You could watch to see what happens. ... View more

Hey there,   The Fly By Security is actually referred to as the Restricted Access lane at DEN. It is normally located next to the Pre-✅ lanes. ... View more

Sorry to hear of your problem, but you are dealing with a federal regulation. Southwest has no control in the matter.   If you want to  complain, You should contact your elected federal reps  ... View more