Southwest Airlines Community

I have a lot of sympathy for Southwest flight attendants when turbulence pre-empts cabin service and they have to make the entire flight buckled in.  Those fold down flight attendant seats don't look half as comfortable as the passenger seats.  I know I couldn't do it. ... View more

@manilowmaniak wrote: Who is WGA? WGA on this forum is Wanna Get Away (fare). ... View more

@ffflyer wrote: Never book third party! Bood directly with the hotel and directly with the airline. Otherwise you are just asking for truoble. Not worth the few bucks you might save.   While I absolutely agree with this, booking Points Plus hotels through SW Hotels is one of the fastest ways to earn and keep your Companion Pass each year. For that reason I roll the dice on the third-party bookings, and once I have reached the required points for CP for the next year, I go back to booking direct. Luckily I have never had an issue with SW Hotels, but I willingly accept the risk in exchange for CP.  ... View more

As this is a customer forum, you'd need to reach out directly to Southwest which you can do https://www.southwest.com/contact-us/contact-us ... View more

Thank you. I'll send the compliment to their support email. ... View more

  @willjoh wrote: Are all Southwest flights in the same terminal at MCO including international flights?   It seems like MCO has a separate terminal for international flights (Terminal C) while Southwest is in Terminal A.   All SW flights out of MCO will be Terminal A. ... View more

Yes, they should, however, I've had at least 3 instances where we did not get sequential boarding numbers. ... View more

as I said when I responded to your other post on the topic   1) check your SW resrvations to insure the e-mails are going where you think they are going,   2) Check your spam folder. ... View more

@k5hdu45 wrote: My wife and I are redoing our will and wonder how SWA handles the miles that we accumulate ? The account is in my name, and if I pass, do the miles transfer to my wife ? If we both pass, can the miles transfer to my children ? What is SWA policy ? The account can continue to book travel with the points for the survivors as long as it is active and has credentials to log in. I don't know the official policy.    But my main suggestion would be if this is a significant amount of points is to start using them for the family members now.    And just for reference at the estimated value $0.015/point you'd need over 300,000 points to be worth $5,000 in the estate. Transferring the points at $0.01/point fee would be $3,000 cash that someone would have to pay to make the transfer. I don't believe it can be deducted from the value of the points themselves. So leaving someone $5,000 worth of points would cost that person $3,000 out of pocket.   Besides the transition you are describing (hopefully a long time from now) there is only the chance to lose the credentials, have a fraud issue, conflict over who is using them in what quantities, and the points generally devalue over time.    There are only a few opportunities for redeeming a big amount of points at once for special events otherwise it will be thousands or tens of thousands of points at a time for flights, or tens of thousands of points at a time for other redemptions.   Start taking those trips with the family now.      ... View more

Thanks for sharing your fantastic experience. ... View more

Perhaps we got bad information, but Chase told us they would notify Southwest 6 to 8 weeks after we met the threshold.  I hope you are right. Thank you for responding. ... View more

File a written dispute with your credit card carrier.  State your case and I'm 95% certain you will be compensated.   Southwest should also kick in here as they are lending their name to an organization that has more complaints than there are grains of sand on the seashore. ... View more

Use them or lose them. The good news is you get 4 new ones every. Year. ... View more

scroll a bit farther down the page til you see the words "search for low fatres"   It shows low fares from Chicago Midway to various airports. Change to your airport from midway and you'll see a list of low fares from what ever city you input. ... View more

Thanks for your reply. I only added Early Bird for me since everywhere I had read led me to believe that my Companion would still receive a boarding position next to me. As I said, it worked like that on the MDW to SAV flight but not on the return. Makes me think that even if I had paid the extra $25 to add EB to my Companion she might have been given a position nearer to mine but not necessarily with me. Either way I'll just play it safe and go with manual check-in from here on out. ... View more

Not even hotels thru SWA too ... View more

SoCalFlyer97:  Thank you for the planetag link!           ... View more

@dfwskier wrote: Looks like th commerial side of the field has minimal damage. The general aviation side did not fare as well.   https://twitter.com/Omaha_SarpyWX/status/1783996715449590231 Saw the pictures just now. Prayers to all those impacted. Great to hear that there was no serious impact on the public/commercial side.   Be safe! ... View more

Way to go, Cal!!   Thanks for sharing. ... View more

I'm inclined to agree with DancingDavidE.  An original part of the Southwest business model was fly one plane, train crew for one plane, maintain and repair one plane.  This has contributed to Southwest's success and profitability.   Even thinking about the 737 is not something Southwest should have to do anyway, it's a problem not of their creating.   It's kind of the old fork in the road.  What quality of planes would Airbus be making say 20 years from now?  It's like a problem with no solution. ... View more

Sorry, I don't agree with your statement.   I love the "open seating" policy at Southwest Airlines. It is the only airlines that I have used exclusively since 2017. I feel that the boarding process is smoother than on other airlines. I also have several family members who love this policy.   I certainly hope this never changes... if it does, it makes Southwest no better than the other airlines. ... View more

We have been using SWA to fly into Denver and then driving to either Saratoga, Cheyenne, and Laramie. During winter especially with wind and weather, it would just be nice to be able to fly into Laramie rather than drive the 80. I think I left an impression of my fingers on the steering wheel this last trip!  ... View more

Uh...the title to the post includes the words "new gate agent".   At MCO, you can carry on an unlimited number of items including your new refrigerator you got on sale.  No problems!   LOL ... View more

Yeah, delivery delay is a problem.  I figure wet-lease one plane from ALC and fly with a type-certified pilot and first officer with a Southwest pilot in the jump seat taking notes.   On the flip side, some A321s come with Pratt & Whitney engines which have had problems.  Leap would be better.   But, we've seen companies go toxic over the years.  When Alan Mulally wasn't selected as CEO of Boeing and he went to Ford, I sold my Boeing stock.  You could see what was coming. ... View more

Actually, its spelled "yammering" and I mis-stated one adult.  I've corrected that in a subsequent copy/paste of the policy.   The fundamental problem with this policy is its name.  It is not intended to be "family" boarding, but is in fact "child assist".  Too many people hear the term "family" and believe that the policy applies to them.     The proper term should be "child assist" where anyone with a child under the age of seven can board with up to two adults.  And, as stated many times before, an adult is not an older child who has not reached the age of majority.  They board on their own.   Southwest is drifting toward assigned seats because of the mad rush to get on the plane first and also the misguided impression that families and those traveling together can sit together.  When they can't sit together due to seating occupancy during onboarding, they pitch a fit even though they knowingly bought a ticket on an airline that has open seating. ... View more

 I am a US Army Retiree of 20+ yrs.  But I don't expect pre-boarding privileges.  ... View more

Which ones are those? ... View more