Southwest Airlines Community

Don't pound sand, that just brings the worm.                                  ... View more

You’ll also lose the transferability from WGA+ but if you fly often then you probably don’t worry about using travel credits either. ... View more

When you book a flight, it shows up immediately in your RR account.   Something headed south on you:   Could you have entered an incorrect RR number Did you make note of the confirmation  number. Can you use it to check the flight? I've never used Uplift. Is there a way to check with Uplift to verify a reservaton was made?   Until you verify these things you  should assume that you do not have a reservation.       ... View more

@SoCalFlyer97 wrote: Greetings Community Southwest-     The booking was for a Friday and Saturday night stay during Mother's Day weekend at an independent inn dubbed the Ontario Airport Hotel. This place is a former full-service Hilton property complete with a 10-story mid-rise tower, its own restaurant, small convenience shop, meeting halls, and banquet rooms.      During my stay at the Ontario Airport hotel, I saw a one of the Southwest "One's" fly over the property while I was hanging out at the pool:     Before anyone asks, the answer is "no". I did not bring my cell phone with me into the spa to do plane spotting. I was sitting at one of the tables. Anyway, it took me a while, but I was finally able to track this bird down later on FlightRadar24 to confirm the livery, plane number, and its routing.    The plane that flew over my hotel last weekend was SWA Flight 2641 from MCI making its descent--not into ONT for it was far too high, but into LAX. It was plane number N8655D, the New Mexico One!   One thing I learned during my stay at this hotel having noticing the "parade" of airplanes passing over at just over 10k' over the pool was the airspace just south of ONT is along the primary descending flight path for planes originating from the east headed to LAX. That meant, I was able to see and track down arriving LAX flights. Some of the other flights that I saw when I did my research later originated from as far as London. Others from the DC area and NY via the legacy carriers, as well as a number of other Southwest short-hauls from LAS and DEN.   ... View more

@Acolvin73 wrote: I HAD A CROSSOVER BAG VERY TINY JUST ENOUGH TO HOLD MY PHONE AND MY WALLET AND MY ID   You say your purse was so tiny it only held a phone, wallet, and ID... yet you had to spend 20 minutes emptying your entire suitcase to fit it in there?  I call BS.   It was, however, nice of you to apologize to the other passengers on the flight for the late departure, because it was absolutely your fault for not complying with the stated rules.    Your post is painful to read. It's really not that difficult to use the shift key.  ... View more

Hope it's found! ... View more

You are correct that the message is linked to a flight change.  If the flight has changed, and it does not work for you, you can receive a refund instead of transferring the funds to someone else.  (You can also change your flight with no charges as long as it is the same origin/destination).  However, if you want to keep the funds and just transfer it then you will see that when you deposit the credit into your RR account.  You will go to the credit section and it will identify it as transferrable.  If you want a refund, I believe you need to call and have them issue the refund:   Here is their policy. If you decide not to travel as a result of a Southwest-initiated schedule change, you can choose to either a) receive a method-of-payment refund or b) hold the value of the ticket as a flight credit that you can use to buy a future flight. Learn more about refunds and flight credit. Still have questions? Please call us at 1-800-I-FLY-SWA. ... View more

SWABIZ is just a sepcial site for business travelers tobook business travel.   Like most airlines, SW offers discounts to various businesses. Those businesses reap the benefits of those discounts when travelers book at SWBIZ. ... View more

the last flight I was on the flight attendant got on the PA and said "Hey, did anybody lose this?" Everyone looked up and she goes on "Now that I have your attention, I'd like to go over some of the features of this aircraft....." Not that a lot of people didn't go back to what they were doing, but at least she tried. ... View more

Yes. I have the $69 annual fee card and get 2 EBCIs per year. But in the OP's case when the flight was booked the EBCI window had already closed as it was less than 36 hours before the flight. ... View more

WN is the 2 letter FAA designation for Southwest. DL is Delta. AA is American.   I don't know where WN came from, but it is what it is. Some others are wierd, too. F9 is Frontier, and NK is Spirit ... View more

@Bricia Si es una estafa, la misma persona de Southwest en el comentario anterior nos dice que ese no es el correo asociado con ellos, y que por dudas para empleo nos comuniquemos a los correos directamente con ellos, lamentablemente hay muchas estafas hoy en día y esta gente juega con los sueños de las personas por querer salir adelante, cualquier cosa escríbeme al +57 3108057391 te muestro el el pdf que le llegó a mi amigo pero con otra aerolínea y con la misma información… ... View more

737- MAX8s would have no problem flying HNL to SLC. The problem is that   prevailing winds from the west and SLC's high altitude present problems with the plane being able to consistently fly the route non-stop.   737 MAX7s have more range and could probably be able to do the route. The problem is that Boeing has failed to deliver any of the hundreds of MAX7s that Southwest has on order. ... View more

It's understandable to be concerned about your booking, especially when you've encountered an unusual delay in receiving the confirmation email. Since you've used a gift card and Apple Pay for your purchase, there are a few things to consider: 1. **Pending Charges**: The fact that you see pending charges indicates that the transaction is in progress. Sometimes, confirmation emails can be delayed due to various reasons such as server issues or email delivery delays. 2. **Rebooking and Gift Card**: If for any reason your reservation doesn't go through and you need to rebook, you should be able to use the gift card again. Gift cards typically retain their balance until fully utilized or expired, so you shouldn't encounter any issues using it for a subsequent booking. 3. **Refunds and Reversals**: In case the pending charges do not result in a completed reservation, the pending charges should be automatically reversed by your bank or financial institution. This process might take a few days depending on their policies. 4. **Contact Customer Support**: If you're still concerned about your booking or if you don't receive the confirmation email within a reasonable time frame, it's advisable to contact the customer support of the airline. They can provide you with specific details about your transaction and assist you further. 5. **Document Transaction Details**: Make sure to document all transaction details, including any pending charges, confirmation numbers (if available), and communication with customer support. This will help you in case you need to follow up or dispute any charges with your bank. In summary, while it's understandable to be concerned about the delay in receiving the confirmation email, there shouldn't be any issues using the gift card again if needed for a rebooking. Keep an eye on your bank statement for any updates on the pending charges, and don't hesitate to reach out to customer support for assistance if necessary. ... View more

Yeah not a good  deal.  You only get 1 cent per point plus you pay taxes.    Using points only gets you over about 1.3 cents per point, plus no taxes.    Nope. ... View more

Southwest long ago figured out that open seating is the fastest way to get everyone on a plane. Fastest boarding means quicker plane turns - which allows more flights/gate/day and more flights/plane/day -- which in turns mean more profit and potential for lower fares for everyone. ... View more

So the workaround I implemented was to create another hotmail account, set it up to forward emails to my wife's email, and then add the new email account to her profile as her primary address.  Just crazy that you have to do that to receive emails about tickets that you have paid SWA for.      As another aside, she does not have an issue receiving emails about flight delays from SWA ... View more

@Dcsqueen wrote: The lack of assigned seating is stupid. I heard they're changing this policy finally! As a recommendation,  besides assigned seating, they should assign sections, such as, assigning the back of the plane to "C", then load the plane from "C" to "B" to "A". This would allow people to put their overhead in without disturbing people trying to get in. This would ensure on time departure. I don't understand why it took years for Southwest to figure this out. Also Mexican airplanes have doors in the front and the back of the plane and this makes boarding and deplaning great as well. Perhaps Southwest can get these kind of planes also. The 737’s do have doors in both front and rear. A few airports like LGB and BUR do use boarding from both doors.     ... View more

The trunk meets the size limit. It would be overweight if it weighs more thn 50 pounds ... View more

If you read the entire post you would know that after the woman put dog under seat as directed she never opened carrier again. She originally was comforting dog because it was crying. The dog let out a whimper and that was the initial decision to remove her. Southwest is basing their decision on what the flight crew reported. They did not reach out to any other passengers. If you did a true follow up you would know they had warned her about dog crying that if it continues they would remove her. Then said it was because she opened carrier which she had not. ... View more

We see people gaming most any system put in place. This is just one such example. I have been in line with a veteran of war that could easily legitimately qualify for pre board but he would not have it. He was pretty outraged at the people he saw clearly gaming the policy. This was going on with emotional support dogs as well. To the people that do this, shame on you. ... View more

@Artanis wrote:   Did the hotel free breakfast have a waffle maker?                           I didn't see a waffle maker at the Dynasty. Not sure whether or not they serve waffles at all or only on certain days of the week. On the morning of stay there, Sausage and Scrambled Eggs was the free meal which was served from the warmers.   I think both of the Fairfields and the Holiday Inn on this series served pre-prepped soft waffles on certain days of the week from one of the warmers too; I didn't see waffle makers. The Residence Inn stay was the location that I noticed had a waffle maker. The Azure stay had hot breakfast but I had to check out before the dining room opened; likely same scenario as I didn't see a waffle maker from a prior stay. No breakfast included at the Apache.  ... View more

Hey Nicole,   I understand it is an old thread, but I am experiencing this issue on both mobile and web (PC and mobile) and it is now 2024. It definitely seems related to flight changes, as the problem started right after I made one. This issue is very frustrating because the customer support representative is unable to resolve it, and it appears to be an ongoing problem that the tech team was supposed to have fixed years ago. Can you help us?  ... View more

Southwest has 3 gates at OKC they can’t serve every city with the 3 gates so they go to places where they can connect more people LAX isn’t an ideal connection for a lot of cities other might go.  ... View more

Are you sure the reservation fully ticketed? If Southwest was unable to complete the authorization for whatever reason (in this case, maybe an Apple Pay bug?) then no funds will be taken from your card though there might be a pending authorization on it for a couple of days. ... View more

I would actually having one individual refer the other, bonus points are usually involved for this (currently 20,000 on top of the normal spend $X get X points bonus) ... View more

Cameron was just doing his job by telling you that you could not stow your carry-on in front of you when you were seated in the first row.  This is 100% normal when you're in a row that does not have seats in front of you.   He was also doing his job by asking you not to go against the flow of traffic to get your bag while other passengers were deplaning. This is fairly standard plane etiquette.   Your complaint that you received a cup of coke instead of a can of coke is petty considering the drinks are complimentary. If there were turbulence you would have received NO coke.      ... View more

I see deals in June from West Coast cities to Denver, not sure why you don't see them.   Seattle to Denver $75 Portland to Denver $75 Vegas to Denver $73         ... View more

Yeah,  I flew with 3 family members and flight was delay and they transferred us to new flight and of course we lost our early bird boarding position    The day after ( today ) other 3 of my party all got notification from SW that they are being sent $100 for their inconvenience.  NOT me.  So I call and got major run around.    They told ME to apply for a consideration..   NOT FAIR SW.  ARBITRARY AND CAPRICIOUS.   Is it my age or race?   Steven   ... View more

to provide your suggestion, scroll to the bottom of the page to the link to "provide feedback"    https://support.https://support.southwest.com/helpcenter/s/?clk=GFOOTER-CUSTOMER-CONTACT-US.com/helpcenter/s/?clk=GFOOTER-CUSTOMER-CONTACT-US        ... View more