Southwest Airlines Community

@danaatkins,   The same as mine. When I applied for a job as a ramp agent, I always get the bad new is when they turned me down. Now, when asking them by the email for a explainations. They don't always responds to my questions. It is jus that they dumps on you and move on as if you are like nothing to them.   The same as telephone number too tho... ... View more

@DancingDavidE wrote: @TheMiddleSeat wrote:   I've forgotten what methods of tracking funds the other Community Champions use, but they all seem to do just fine. Yes, it would be nice, but nothing I see as justification for being upset about.   E-mail search for me, I also have tended to have basic A-list quantity of flights per year so I can keep on top of using the most recent one first so that I don't have too many active funds at any one time.     I have a separate e-mail folder for unused travel funds. When I get an e-mail that refers to travel funds, I move it to that folder. After using funds listed in an e-mail, I move that e-mail to a different folder called "travel funds used" ... View more

@smithlarrye wrote: Can someone explain to me why it is not possible to use my airline credits ( i had to cancel a flight last year because of health reasons) to purchase a ticket for my wife?  It's not like I am selling my credits to a friend or someone else...I am talking about my spouse.  What is the reasoning behind this?  I really don't understand.  I will not be able to use the credits myself before they expire.  Thanks!   Southwest stopped allowing travel funds to be used by anyone (other than the original traveler) in 2011, presumably as a revenue-retaining measure.   FYI: Once the funds expire, you can request reissue as a voucher that is usable by anyone (but that won't cover the taxes/fees portion, only the actual airfare). The fee for this is $100 (currently). You have 6 months from expiration in which to make the request and the voucher will be valid for 6 months from date of issue. Requests are reviewed on a case-by-case basis, but are seldom denied. ... View more

This might answer your question or it may confuse the issue!   I just used CreditKarma to review my DH's and my credit history to figure out if we've had a SWA Chase card in the past 24 months.  I created CreditKarma accounts for both of us so I could compare them and make sure I didn't miss anything.   We each have our own Amazon Chase card as well as an IHG (Holiday Inn group) Chase card, with the other person as authorized users.  All four of these cards are listed under both of our reports even though in all of these cases, two of the cards are solely in my husband's name (with me as an authorized user) and two of the cards are solely in my name (with my husband as an authorized user).  I know for a fact that we did not share the application because the point of getting the cards was to get the signup bonuses by becoming a cardmember.  In all cases we added the other person as an authorized user after the account was opened (and we also opened the Amazon accounts at the same time, then later opened the IHG accounts at the same time).   So.... MAYBE they would say you have been a cardmember within 24 months?  I know the bigger issue with just applying anyway and hoping it will work is that all of the cards have an annual fee, so at best you are gambling on the cheapest card at $69.   That said, maybe asking Chase again would work - this time rather than asking if you'd get the bonus, instead ask, "have I been a cardmember with you in the past 24 months" and see how they digest that. ... View more

Actually there are not tons of flights from HOU to LIR. On weekdays there is one. On Saturdays there are two. I did not check every month from now til August. I checked two months.   Your problem is that the HOU/LIR flights depart either early or mid morning -- early enough that you can't get to HOU early enough to make the connection.     ... View more

Yes, it's possible but pretty unlikely. 😞   FYI: Your Rapid Rewards points won't expire as long as you have point earning activity once every 24 months. But you should double check the expiration dates on your vouchers -- if you've been saving them that long they're likely approaching expiration (which I expect may be the reason you're anxious). ... View more

Hello.   Sorry to hear you are having trouble.   If the online application is not working, you should probably discuss with Chase as the transaction is between you and Chase.  ... View more

I would also like to add......   God rest his soul and my condolences to the Kelleher family.    Not every family is as well off others...and even if you are well off,  it would be a huge burden lifted, when needing to make last minute arrangements to get family members to their love one's homecoming service?   A bereavement discount would be an awesome relief to a very stressful time in a families life during the mourning period. ... View more

Morning.   Remember this is a customer to cstomer forum. So you are better off sending your comment directly to the airline. To do so, click on the words "contact us" a the bottom left of this page, and then view your options to contact the airline on the top left of the ensuing page.   That being said, Southwest keeps adding gates at DIA, and DIA expansion plans include even more DIA C concourse gates, so Southwest is not going to run out of room for expansion at DIA at any time in the future. I understand that DIA is still talking about potentially adding  D and E. consourses. ... View more

    @bwallet wrote: I ended up splitting my last round trip into two one way itineraries. I’m now A-List Preferred on SWA and Gold on Emirates. The two most different airlines in the world.  Congrats on earning A List Preferred! ... View more

@connormcox wrote: This is the link I am clicking from the dropdown on the more rewards site: Hotel Stay   It redirects me to: https://www.qrttravel.com/search.jsp#/experiences     The site is wrong, it has some weird series of 301 redirects that lands you on experiences.   Thanks for the feedback explaining that you only redeem for flights, I did see that.   You're absolutely correct. "Hotels" do not appear to be currently available via More Rewards. I'd suggest you contact Southwest or More Rewards about this, but that's likely a waste of time -- you'll just receive a form reply, and the issue will probably be resolved in it's own time. As has been mentioned earlier in this thread, redeeming points for anything other than Southwest flights uses a very unfavorable exchange rate, and is generally not recommended anyway. ... View more

@dfwskier wrote: @elijahbrantley wrote: Hi there.  I understand how frustrating that is!     I have found that sometimes cell phone settings don't play well with automated phone systems, especially if you are using wifi calling for "VoLTE" or Voice Over LTE that some carriers offer.   I am not saying that there is no problem with the phone system; it just might be worth giving it a shot with another phone.     Good luck! Land lines, too.   Just yesterday I used a land line to call a company. Got the standard "hit 1 for english." I did, and the recording repeated. Hit 1 a second time, and the same thing happened. Hit 1 a third time, and the system disconnected me.   Called back with the same phone, and the situation repeated.   Called back from a different phone, and hitting 1 worked. Thats why I like the systems that say "press or say 1 for English" (or other option)  noting more annoying than repeating an action to get no where  ... View more

Hi! Two other nice folks have already answered your question, so I won't. 🙂 But I will tell you, I buy things for people all the time, if they don't already have a good card they use. They pay me back, and I get the points. I paid for a friend's roof a couple of years ago!   It's meant we've had Companion Pass for four years straight now.    Of course, I only do it for close friends and family that i know will pay me back!   Happy flying! ... View more

@Steph-Crawley wrote: Hello - I'm trying to book a round trip flight from DIA to Albany, NY....but need to depart JFK to get back to DIA - all round trip. Can this be done on Southwest? All other sites allow me to choose multiple cities, and have destination 1 and desitination 2, allowing multiple departure cities. I am finding it difficult to complete this on Southwest.    Any help would be great! Thank you! I believe that you can call to have this type of reservation constructed all on one confirmation  number - as @dfwskier mentioned you'd be limited to either LGA or EWR as opposed to JFK which Southwest doesn't serve.   I'm not aware of an online method for self-service to book that trip on one confirmation number.   But that said, myself and several others on the community would normally book these as separate one-way flights anyway. There is no cost impact, and there are some benefits in management of the flights online, the main downside is that you'll keep track of two separate confirmation numbers. In the age of the app and smart phone, it's not a big deal now to have separate confirmation numbers. (But if you decided to cancel one leg it's much easier as one-way tickets...for instance if you start out thinking of flying LGA, then decide to take the other guys from JFK due to your trip's location.)     ... View more

@NP78   She didn’t apologize ....her affect was flat...and before I could finish she blew me off and told me to make a complaint online....so now I can’t find the link online....I really thought that southwest attendant was going to assault me.  As soon as I land I’m going to speak with someone at my destination.   There were a few responses to your other post requesting information on how to file a written complaint.   https://www.southwestaircommunity.com/t5/Boarding/Formal-complaint/m-p/84572#M2434       ... View more

@DancingDavidE wrote: What do you know...I have one of these as well for next Saturday, so I popped over since I could add EBCI to my upcoming flight as well and sure enough, it still shows A-list on the reservation online and isn't offering me EBCI option to purchase.     I wonder if it would still give you the A List benefits since it was booked before you lost A List. The reason I wonder this is because a few years a go when I originally earned A List I didn't get my A List benefits until I had all my reservations refreshed (number removed and re added)  I learned this the hard way the first A List eligible flight because I didn't check in until I got to the airport and had the painful C11 boarding pass  ... View more

@mrsstats wrote: To get a handicap parking sticker you need proof from a doctor of a disability.  I don't understand while the same requirements cant be used for the airlines.   The Air Carrier Access Act   https://www.transportation.gov/airconsumer/passengers-disabilities ... View more

@StAugustine wrote: I have taken many early flights, all out of PVD. My experience is that the counter opens 2 hours before the first flight. I took a 5:10 am last year and the counter opened at 4:10 (and not a momenta before). TSA checkpoint opened at 4:00.     The counter at PVD opens 90 minutes prior to the first flight of the day.   ... View more

That doesn't neceearily address the issue when one person logged in and got the error, but tried from other public computers and still got the error.   Unless they were using a public library computer which was on the list, and then tried another computer from a different library that was also on the list for instance.   If you believe your ISP to be blacklisted, that's probably a place for you to start.   Southwest may be identifying specific IP's, but thtey may also subscribe to lists of IP's to blacklist - one apporach to the issue would be for your ISP to take action not to be blacklisted.         ... View more

@DfDrPepper_23 wrote: @GShook     ...Midway on the other hand is airport on the block of residental area. If you look at the map, the airport is surrounded by the houses around the block. It is referred to as the "busiest square mile on Earth" - in terms of density I expect it to rate very high on number of passengers per foot of runway.         ... View more

@thatsarahlewis wrote: A birth certificate is required for Infant, Child or Senior fares at check-in.  You will need to create that traveler a Rapid Rewards account prior to traveling in order for matching the ticket to birth certificate and finalization of the age verification.   If you prefer to verify age instead of traveling with the birth certificate you can mail a request to the address here:   https://www.southwest.com/html/customer-service/faqs.html?topic=age_verified   Of course you can also purchase a standard fare and avoid all of this depending on which situation benefits you the most.     A Young Traveler is already flying on a "standard" fare. Age verification would be for the purposes of confirming solo travel eligibility (over age 11), and while not required, to aid with getting the companion adult an escort pass.  ... View more

@chgoflyer wrote: @DancingDavidE wrote: @chgoflyer wrote: FYI: Business Select positions (A1-15) are assigned based on check-in time, and A-List status has no bearing on that position. Good to know. I haven't usually purchased these very far in advance so I hadn't made a study of it myself.    I'm not sure I understand your comment -- so, just in case it's still unclear: Purchase date has nothing to do with BS boarding position, only check-in time does. it's clear - I should have been more specific that many of my BS fares were same-day purchases, so less than 24 hours. On the ones I did purchase further in advance I don't recall what my position was, or if I tried to check in right at T-24 or not.     ... View more

Morning.   First of all, security (TSA) only checks to verify that you have a valid ticket , that you've checked in, and that you can prove who you are. Other than that, it has nothing to do with the ticketing process. So no, you won't have to print two boarding passes.   You should be able to sort it all out at the gate. Just be sure to get to the gate ore than 30 minutes prior to scheduled departure time.   ... View more