04-22-2021
09:10 AM
04-22-2021
09:10 AM
Try returning to the airport to see if the ground crew has it. If not, DM them on social media with a description and see if they can track it down for you. Best of luck!
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DMing via social media is an option too, the team there can take everything and get it over to the appropiate folks.
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You can also let the flight attendant know you're a bit anxious -- they'll do what they can to take care of you with the SWA LUV. Additionally, try distracting yourself in the moment as much as possible. Hope everything goes smoothly,
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03-15-2021
08:59 AM
03-15-2021
08:59 AM
+1 to calling, sounds complex but potentially doable if there's space. Hope everything works out!
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03-08-2021
09:29 AM
03-08-2021
09:29 AM
You can also share it via social media DMs too, if it helps. Sorry we can't assist with it here.
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Seconding the advice for social media DM or chatting in as I know that always works for me. Regardless, safe travels and stay safe!
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Personally, in situations like these, I always DM on Twitter as I find the team there replies within minutes. Obviously with a crazy volume that can be longer, but worth the shot!
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I personally enjoy staying on and moving up when I can. 🙂
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02-01-2021
08:55 AM
02-01-2021
08:55 AM
Adding onto above - things are changing rapidly so guess we'll see.
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Definitely share this directly with the airline via the Contact Us on the site, or any of the social media channels. While it may not kick in this time, it may help influence decisions if this ever happens again.
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Thanks for sharing! Be sure to also DM or reach out to the airline directly so this FA can be recognized internally as well! 🙂
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01-11-2021
10:49 PM
01-11-2021
10:49 PM
Pretty sure baggage check usually opens 4 hours prior to the flight. You can have the missing luggage folks get it, but yes, you do run the risk of something happening - a risk that's taken everytime your luggage is out of sight.
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Blake got it on point! Just to note, most of the credit card application questions would go to Chase, not SWA.
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+1 to above, but DMing on social media can help too!
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12-11-2020
08:32 AM
12-11-2020
08:32 AM
Hi, This is a peer-to-peer community, so if there's anything that can be done, be sure to contact the airline (phone, social DMs) to see if there's a fix for this! Safe travels!
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Definitely good feedback to share directly! The easiest way to do so would be to ping the airline via social media DM and let them know!
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12-05-2020
07:40 PM
12-05-2020
07:40 PM
Agree with above, but might be worth pinging the airline via social media DM to confirm!
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I don't think CS can extend the pass for you but giving them a call might get you some extra points to then use for a flight. Just a thought.
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Congrats on Companion Pass! I kinda wish, similar to other flight search engines, you could see similar cities (i.e. Newark (when it was around) and LGA) in one view. I've requested it via the Contact Us button and social media, and hope you do too.
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+1 to that, great to hear. Safe travels!
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Interesting, never knew. Keep in mind you can always purchase an extra seat, the bigger question is if you can "hold it" with the dress or if it'll get put in the luggage bins. Now I'm curious.
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Hey there, Take a peek here to learn more about lap-children/babies: https://www.southwest.com/html/customer-service/family/baby-on-board-pol.html Hope this helps!
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10-15-2020
10:00 AM
10-15-2020
10:00 AM
+1 to this. Did you try a different browser, data not WiFi, or incognito mode?
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Things are constantly changing due to demand and safety, so wings crossed new flights open soon.
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This idea barks my heart (pun, eh)! While the airline monitors this channel, I'd suggest bumping it via social media (FB, Twitter) so it moves quicker up the chain to the correct team. Safe travels!
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If you can, try the app's too. Never seen time out errors there!
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09-08-2020
09:44 AM
09-08-2020
09:44 AM
Still on the lookout, thanks for posting about this!
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