07-29-2022
09:29 AM
07-29-2022
09:29 AM
Chase has a team that handles these promotions, specific to each credit card. Ask to transfer there. Once they make a change, you might see it after your next statement close.
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You can also do family boarding, between A and B!
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06-22-2022
03:37 PM
06-22-2022
03:37 PM
You can try reaching out via Twitter to Customer Service but sometimes, that's really what they can do (unfortunately). They might also be able to provide a refund for gas, food, etc/
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06-19-2022
07:45 PM
06-19-2022
07:45 PM
Pinging the airline can't hurt but they may not be able to help.
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06-08-2022
07:36 PM
06-08-2022
07:36 PM
I'm sorry for your troubles. Have you tried Twitter? A DM can help.
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It's usually after they complete their requirements (i.e. spend minimums) and then after your next bill. So it could be a few months if that's what it takes. Shortest is after your friends period closes, as does yours.
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05-17-2022
08:19 PM
05-17-2022
08:19 PM
Sounds like a device issue - does it work on other devices? Maybe there are restrictions (internal by you and/or by the airline) for that device type?
can you share some more info?
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05-15-2022
09:41 PM
05-15-2022
09:41 PM
+1, thank you for being responsible. Hope you are feeling better!
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05-12-2022
02:43 PM
05-12-2022
02:43 PM
Arriving a tad earlier and having printouts will help. As mentioned, they should be aware too.
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05-05-2022
12:43 PM
05-05-2022
12:43 PM
You can ask the FA and gate agent but assuming there's enough time, it's usually OK!
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03-29-2022
09:47 AM
03-29-2022
09:47 AM
I'm unaware of one - maybe try reaching out from a new email, confirm your identity, and the CS team can assist then.
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03-28-2022
10:26 AM
03-28-2022
10:26 AM
Can you clarify your last point? If everyone gets off and is deboarded, then yes, you can rescan with the gate agent
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03-27-2022
07:59 PM
03-27-2022
07:59 PM
Try reaching out to customer service to see if they can assist with this. Only the funds set to expire on April 1 will, not any combined (and later expiring) funds.
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03-25-2022
10:56 AM
03-25-2022
10:56 AM
If there's time, getting to meet the pilots is always a moving and calming thing too. Hope you have a safe and OK flight!
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Have you tried CS chat via the app or Twitter? This forum may not be ideal for real-time or flight-immediate assistance.
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03-15-2022
10:34 PM
03-15-2022
10:34 PM
Shooting an email over via customer service will probably do the trick well
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03-10-2022
12:10 PM
03-10-2022
12:10 PM
You can also verify and get updates via Twitter DMs with the airline. Be careful of scammers, on the phones, though.
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03-03-2022
10:49 PM
03-03-2022
10:49 PM
Mine have always expired in 12 months, if that helps!
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02-28-2022
09:29 PM
02-28-2022
09:29 PM
Demand is the biggest reason; other reasons is competition in the area. Which airports specifically?
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No need to turn on Airplane Mode if there isn't! 🙂
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01-17-2022
06:35 PM
01-17-2022
06:35 PM
Oh no! Have you tried contacting yourrecruiter if you're in touch with one?
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01-17-2022
06:33 PM
01-17-2022
06:33 PM
You might be able to open a new account/card but you won't qualify for the promos for 24 months since opening the last one, iirc
Might be helpful to check with Chase!
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I find that even if we check in at different times, it always puts the companion one spot behind the primary. Best of luck and safe travels!
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01-13-2022
08:34 AM
01-13-2022
08:34 AM
Does it work if you try via an incognito window?
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01-05-2022
05:29 PM
01-05-2022
05:29 PM
Hmm, not sure! Excited to see what others say.
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